5. PERCEPTION
COMPLICATED
INTERACTION
SELECTION
ORGANISATION
INTERPRETATION
What is perception?
Process of receiving information about and
making sense of the world around us. It
involves deciding which information to
notice, how to categorize this information
and how to interpret it within the framework
of our existing knowledge.
Literal definition
Latin "perceptio"
Sensory information in order to represent
and understand the environment around us.
6. Sensation & Perception
Sensation
People use their sensory organs to
sense.
Senses receive stimuli both from within
and outside the body.
Perception
An individual takes in the raw data
through his senses and then refines,
modifies or completely alters it by his
cognition.
7. Elements in perception
Involvement of an individual.
Process.
Receiving, selecting & organising sensory stimuli & data.
Yield a picture of the environment.
That picture varies between the reality & just opposite to the environment.
14. Causes of factors being affected
Characteristics of situation
Strategic situation need.
Additional & talented inputs from
managers as well as their
subordinates in the process of
decision making.
Characteristics of perceiver
Needs & motive.
Self concept.
Past experiences.
Current psychological or emotional
state.
15. Perceptual set in the workplace.
Motivation and perception.
Personality and perception.
Professional experience and knowledge.
Paranoid perception.
22. When perception fails,
The process of checking.
The process of reacting.
When perception fails.
• Self fulfilling prophecies.
• Illusions.
23. Managing the perception process
Have a high level of awareness.
Seek information from various sources to confirm or disconfirm personal
impressions of a decision.
Be empathetic.
Influence perceptions of other people when they are drawing incorrect or
incomplete impressions of events in the work setting.
Avoid common perceptual distortions that bias our views of people &
situations.
Avoid inappropriate attributions.
Diversity management programs.
24. Social perception
Process of combining, integrating & interpreting information about to gain
an accurate understanding of them.