1. The document contrasts leadership and power, describing leadership as using power to achieve group goals while power facilitates their achievement. 2. It identifies five bases of power - formal, coercive, reward, legitimate, expert, and referent - and explains which are most effective. 3. Nine influence tactics are defined, including legitimacy, rational persuasion, and pressure. Some tactics like rational persuasion are more effective while pressure is least effective.

1. Power and Politics Chapter 12 Essentials of Organizational Behavior, 9/e Stephen P. Robbins/Timothy A. Judge

16. Defensive Behaviors