organizational behavior organization marketing customer relationship management relationship management customer engagement engagement customer value leadership cross cultural communication communication in organization communication team characteristics team player effective team group teams moods emotion expectancy theory equity theory/organizational justice reinforcement theory self efficacy theory goal setting theory self determination theory theory of needs two factors theory hierarchy of needs theory motivation theory motivation ethics in decision making ethics decision in organization person perception perception and individual decision making creativity in decision making creativity decision decision making perception marketing information systems intelligence marketing marketing research marketing information management marketing management macroenvironment microenvironment marketing macroenvironment marketing microenvironment marketing environment values personality job dissatisfaction job satisfaction satisfaction job attitude attitudes individual behavior faizatul hiqmah 2018 judge robbins behavior
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