Edited extracts of slides by Joost Buenderman (http://www.slideshare.net/JoostBeunderman/civic-systemslab-platforms) used with permission in a CoLab Dudley Borough session

1. COLAB
EXCHANGE
!
Understanding and practices for collaboration and co-production
!
Session 1: Inviting citizen co-production
COLAB
!
Dudley Borough

2. COLAB
EXCHANGE
!
Understanding and practices for collaboration and co-production
!
Session 1: Inviting citizen co-production
COLAB
!
Dudley Borough
What it would be like if public service agencies were to become
catalysts and facilitators rather than simply providers?
!
Or - how can we create the core economy of the future?

3. PLATFORMS
!
How thinking as a platform changes
everything
!
!
COLAB
!
Dudley Borough

4. CREATING
PLATFORMS
VS
CREATING
SERVICES
OR
STUFF
!
COLAB
!
Dudley Borough
The services or stuff approach:
How can we create new/more services or stuff whenever a problem
crops up?
!
The optimisation approach:
How can we distribute services or stuff we’ve already created to
maximise use/minimise waster
!
The platform approach:
How can we re-define services/stuff and find new ways of solving the
same problem?
!
The stuff approach creates supply, the platform approach uncovers new
sources of supply

5. PROVIDE
AND
PRESCRIBE
…
OR
INVITE
CO-­‐PRODUCTION
!
COLAB
!
Dudley Borough
Platforms don’t provide or service, they enable and invite.
They try to reduce dependency and invite co-production
!
They don’t prescribe solutions but are open-ended.
They thrive and depend on unpredictable inputs of many
unpredictable players.
!
They offer a basic infrastructure and set some rules of
engagement within which ‘everything’ is possible.

6. DIFFERENT
BEHAVIOURS
!
COLAB
!
Dudley Borough
SERVICES PLATFORMS
Push products (marketing) Pulling people in (inviting)
Provide / transact Enable/facilitate unpredictable results
See people as users / consumers See people as potential producers
Programming and specifying Curating
Managing Setting a culture
Precise rules etc. Broad protocols

7. SUCCESSFUL
PLATFORMS
DEPEND
ON…
!
COLAB
!
Dudley Borough
Connection:
How easily others can plug into the platform to share and transact
!
Gravity:
How well the platform attracts participants, both producers and
consumers
!
Flow:
How well the platform fosters the exchange and co-creation of
value
!