11. KAIZEN EVENT
Planned
Crossfunctional team
2-10 days
2 types of KAIZEN
GEMBA KAIZEN
Continuous
People involved
On the workfloor
Image
by
Mr
Thinktank
at
h1p://www.flickr.com/photos/tahini/4048650596/
15. GO to GEMBA first
CHECK GEMBUTSU
TEMPORARYcountermeasures
FIND ROOT CAUSE
STANDARDIZE to prevent
5 golden RULES
16. Working at the Gemba
General
Manager
Image
at
h1p://www.evolvingexcellence.com/blog/2010/08/working-‐at-‐the-‐gemba.html
17. PROJECT POST-MORTEM
LESSONS LEARNED
SOFTWARE DEVELOPMENT
MORE FREQUENT with
ITERATIVE development
Agile RETROSPECTIVES
Image
by
code_marTal
at
h1p://www.flickr.com/photos/code_marTal/4145914957/
44. • No
structure
• PuCng
Eme
pressure
• Ridiculing
• Dismissing
remarks
• Flying
over
uninteresEng
topics
• Abusing
hierarchy
• Not
parEcipaEng
• Skipping
retrospecEves
• DistracEng
behaviour
• Status
report
• No
concrete
acEons
• Referring
to
failure
WHICH ANTIPATTERNS
DID YOU SPOT?
45. PROVEN
RETROSPECTIVE
TECHNIQUES
Image
by
PragmaTc
Programmers
at
h1p://www.pragprog.com/images/covers/original/dlret.jpg
Set the Stage
Gather Data
Generate Insights
Decide What to Do
Close the Retrospective
51. ADD VARIATION
AND FLAVOR
Image
by
Zsuzsanna
Kilian
at
h1p://westofpersia.files.wordpress.com/2010/04/ground-‐spices.jpg
Record Truthfully
Process Concurrently
Chickensoup For The Soul
Conclude Coalescently
Try Appreciative Inquiry
Analyze Recurrent Themes
Start Your Own Cookbook!
54. CHICKENSOUP
FOR THE SOUL
Image
by
Clark
&
Vizdos
at
h1p://www.implemenTngscrum.com/2006/09/11/the-‐classic-‐story-‐of-‐the-‐pig-‐and-‐chicken/