Assigment from Design Thinking Action LAb Course at Stanford University

1. Empha&ze
and
Define
Luis
Rasquilha
Design
Thinking
Ac&on
Lab
Stanford
University
This
week’s
assignment
is
about
developing
empathy
for
someone
who
has
a
stake
in
the
school-­‐to-­‐work
transi&on,
and
defining
a
problem
or
need
(*)
he/she
has
related
to
the
challenge.

2. Emphaty
Map
Problem statement
Stakeholder
NEEDS A WAY TO
(describe person using empathetic language) (needs are VERBS)
DO
SAY
THINK
FEEL
BECAUSE
InsightNeed
STAKEHOLDER
Insights
Design Thinking Action Lab 2013
To
apply
the
technical
knowledge
in
the
professional
reality
Bring
to
prac&ce
all
the
info
learned
in
university
using
the
best
tools
Professional
success
is
based
on
doing,
supported
by
knowing
Leave
school
is
a
new
reality
My
fear
is
not
be
able
to
apply
my
knowledge
I’m
young
so
without
experience
in
companies
Witch
company
should
I
apply
to?
I
think
University
is
more
based
in
theory
Management
student
ending
is
degree
Several
professors
didn’t
have
prac&cal
experience
How
they
see
a
trainee?
I
don’t
know
enough
to
grab
the
opportunity
Maybe
I
will
not
be
prepared
Its
difficult
to
know
what
they
want
Entering
a
new
world
with
new
persons,
needs
and
challenges
is
at
the
same
&me
exci&ng
but
terrifying
because
is
changing
his
comfort
zone
Prepare
the
path:
knowing
the
company,
their
history,
culture,
DNA,
etc.
Developing
training
methods
at
home
before
entering
the
company.
Search
for
something
that
iden&fies
with
his
values
and
desires,
not
any
kind
of
job.
Proac&ve
aXtude
to
deliver
before
they
ask
Ask
when
has
doubts
but
supported
in
previous
search
and
founded
solu&ons
Apply
the
theory
tools
and
methods
in
the
projects
to
support
the
recommenda&ons
and
decisions
Ear
more
than
talk
Observe
and
learn
all
the
&me