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Marketing & Organizational Management
             Issues in SSE

        RAKSHIK SAHRMA
    NIS Academy 2007-2010




                                        1
INTRODUCTION

   extensive potential market, still the
SSEs in India are unwilling towards
adopting new concentrated marketing
strategies.




                                            2
MARKETING CONCEPTS IN SSE


                  MARKETING CONCEPTS IN SSE




Traditional Marketing Concept      Modern Marketing Concept




                                                              3
Characteristics of traditional concept

    Product oriented

    Appropriate in seller’s market

    Stresses upon selling

    Overlooks social responsibility & after
  sales services




                                               4
Characteristics of modern concept

   Customer oriented

   Marketing research

   Integrated marketing




                                    5
Flow- ‘marketing concept’

   Identification-TARGET MARKET

   Formation-MARKETING STRATEGY

   Integration   OF ACTIVITIES   -GOAL ATTAINMENT

   Evaluation-CUSTOMER SATISFACTION




                                                     6
MARKETING PROBLEMS OF SSEs

   Cut-throat competition

   Late adoption of market trends

   Limited resources

   Less turnover

   Lack of sales promotion

   Weak bargaining power




                                     7
MARKETING INFORMATION

   Large scale enterprise collect
information through continuous Marketing
Research.


   Small scale enterprise use personal
contacts & other informal methods for info
collection.


                                             8
Sources for MI collection

   Secondary

   primary




                                 9
SECONDARY SOURCES

   Press

   Govt. publications

   Publications of financial institutions

   Foreign govt. & international agencies

   Publications of trade organization

   Private concerns & Research institutions




                                               10
PRIMARY SOURCES

   Customers

   Dealers

   Sales person




                         11
MARKET ASSESMENNT

   It involves two steps-
           target market
           forecasting of demand




                                   12
DEMAND FORECASTING METHODS

   Survey method

   Statistical method

   Leading indicator model




                              13
MARKET SEGMENTATION

   The division of a market into different
homogeneous groups of consumers is
known as market segmentation.




                                              14
BASES OF SEGMENTATION

   Geographic

   Demographic

   Education

   Socio-economic variables

   Psychological variables




                               15
MARKETING MIX

   7p’s   (product,place,price,promotion,physical evidence,

process, people)   are the variables that
marketing managers can control in order
to best satisfy customers in the target
market.




                                                               16
MARKETING MIX




                17
PRODUCT MIX


        TYPES OF PRODUCT




Consumer goods      Industrial goods


                                       18
Consumer goods

   Convenience goods

   Shopping goods

   Spatiality goods




                          19
Industrial goods
   Raw materials

   Accessory equipment

   Installation

   Operating supplies

   Fabricated material and parts




                                    20
BRAND


   A brand is a product, service, or concept
that is publicly distinguished from other
products, services, or concepts so that it
can be easily communicated and usually
marketed.




                                                21
Do they look familiar ?




                          22
Brand Name



  The name.


  Coca Cola, adidas, Ford, FedEx.


                                     23
Brand Identity

      The logo.




       The colours. The interiors/architecture.




                                                  24
Branding [or Brand Building]




      Everything that reflects positively on
      the brand.




                                               25
Brand Equity




   Retained, positive thoughts. Building
   brand equity is a process, not an event.
    Good product             › Good action




                                              26
Brand Position
Glossary of terms



    What the brand stands for.




                                 27
Brand Positioning



     The promisebrand. brand in the
     language of the
                     of the




                      - For life.

                      - Just do it.
                                       28
BENEFITS OF BRANDING

   Memorability

   Loyalty

   Familiarity

   Premium image

   Extensions

   Greater company equity

   Lower marketing expenses

   For consumers, less risk

                               29
PACKAGING

   Packaging refers to wrapping crafting,
filling or compressing of products to
protect them from spoilage, pilferage
,breakage, leakage, etc.




                                             30
WHY PACKAGING ?

   Physical protection

   Barrier protection

   Containment or agglomeration

   Information transmission

   Marketing

   Security

   Convenience


                                   31
Various household packaging types for foods






                                              32
PRICING




          33
PRICING POLICIES

   Skimming price policy

   Penetrating price policy

   Price discrimination

   Resale price maintenance




                               34
PRICING PRACTICES

   Cost plus pricing

   Marginal cost pricing

   Market rate pricing

   Loss leader pricing

   Price lining

   Price leadership

   Administered pricing


                            35
CHANNELS OF DISTRIBUTION




                           36
ENTREPRENEURSHIP & SBM

   Selection of channel of distribution depends
upon-

•
nature of product

•
Nature of market

•
Nature of the firm

•
Nature of the middlemen




                                              37
38

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Marketing & Organizational Management Issues In Sse

  • 1. Marketing & Organizational Management Issues in SSE RAKSHIK SAHRMA NIS Academy 2007-2010 1
  • 2. INTRODUCTION  extensive potential market, still the SSEs in India are unwilling towards adopting new concentrated marketing strategies. 2
  • 3. MARKETING CONCEPTS IN SSE MARKETING CONCEPTS IN SSE Traditional Marketing Concept Modern Marketing Concept 3
  • 4. Characteristics of traditional concept  Product oriented  Appropriate in seller’s market  Stresses upon selling  Overlooks social responsibility & after sales services 4
  • 5. Characteristics of modern concept  Customer oriented  Marketing research  Integrated marketing 5
  • 6. Flow- ‘marketing concept’  Identification-TARGET MARKET  Formation-MARKETING STRATEGY  Integration OF ACTIVITIES -GOAL ATTAINMENT  Evaluation-CUSTOMER SATISFACTION 6
  • 7. MARKETING PROBLEMS OF SSEs  Cut-throat competition  Late adoption of market trends  Limited resources  Less turnover  Lack of sales promotion  Weak bargaining power 7
  • 8. MARKETING INFORMATION  Large scale enterprise collect information through continuous Marketing Research.  Small scale enterprise use personal contacts & other informal methods for info collection. 8
  • 9. Sources for MI collection  Secondary  primary 9
  • 10. SECONDARY SOURCES  Press  Govt. publications  Publications of financial institutions  Foreign govt. & international agencies  Publications of trade organization  Private concerns & Research institutions 10
  • 11. PRIMARY SOURCES  Customers  Dealers  Sales person 11
  • 12. MARKET ASSESMENNT  It involves two steps- target market forecasting of demand 12
  • 13. DEMAND FORECASTING METHODS  Survey method  Statistical method  Leading indicator model 13
  • 14. MARKET SEGMENTATION  The division of a market into different homogeneous groups of consumers is known as market segmentation. 14
  • 15. BASES OF SEGMENTATION  Geographic  Demographic  Education  Socio-economic variables  Psychological variables 15
  • 16. MARKETING MIX  7p’s (product,place,price,promotion,physical evidence, process, people) are the variables that marketing managers can control in order to best satisfy customers in the target market. 16
  • 18. PRODUCT MIX TYPES OF PRODUCT Consumer goods Industrial goods 18
  • 19. Consumer goods  Convenience goods  Shopping goods  Spatiality goods 19
  • 20. Industrial goods  Raw materials  Accessory equipment  Installation  Operating supplies  Fabricated material and parts 20
  • 21. BRAND  A brand is a product, service, or concept that is publicly distinguished from other products, services, or concepts so that it can be easily communicated and usually marketed. 21
  • 22. Do they look familiar ? 22
  • 23. Brand Name The name. Coca Cola, adidas, Ford, FedEx. 23
  • 24. Brand Identity The logo. The colours. The interiors/architecture. 24
  • 25. Branding [or Brand Building] Everything that reflects positively on the brand. 25
  • 26. Brand Equity Retained, positive thoughts. Building brand equity is a process, not an event. Good product › Good action 26
  • 27. Brand Position Glossary of terms What the brand stands for. 27
  • 28. Brand Positioning The promisebrand. brand in the language of the of the - For life. - Just do it. 28
  • 29. BENEFITS OF BRANDING  Memorability  Loyalty  Familiarity  Premium image  Extensions  Greater company equity  Lower marketing expenses  For consumers, less risk 29
  • 30. PACKAGING  Packaging refers to wrapping crafting, filling or compressing of products to protect them from spoilage, pilferage ,breakage, leakage, etc. 30
  • 31. WHY PACKAGING ?  Physical protection  Barrier protection  Containment or agglomeration  Information transmission  Marketing  Security  Convenience 31
  • 32. Various household packaging types for foods  32
  • 33. PRICING 33
  • 34. PRICING POLICIES  Skimming price policy  Penetrating price policy  Price discrimination  Resale price maintenance 34
  • 35. PRICING PRACTICES  Cost plus pricing  Marginal cost pricing  Market rate pricing  Loss leader pricing  Price lining  Price leadership  Administered pricing 35
  • 37. ENTREPRENEURSHIP & SBM  Selection of channel of distribution depends upon- • nature of product • Nature of market • Nature of the firm • Nature of the middlemen 37
  • 38. 38