Serials Solutions is a global leader in discovery and e-resource management solutions founded by a librarian. Their Summon service provides a single search box that searches a library's entire collection, including the catalog and article-level contents, going beyond federated search. It has key advantages like a premier knowledgebase, integrated services, and web-hosted software. Summon is described as the "holy grail" that collects article and catalog results into one list. Customer testimonials praise Serials Solutions for their support. The document calls libraries to action to utilize Summon.