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Standing Out in the Crowd
Associated Manufacturing Marketing Group - Mike Bowes ” August 1, 2008
The Associated Manufacturing Team


                                        Sunny Corner
                                         Enterprises




                    Hachey
                                                                 Johnson
                 Construction
                                                                Enterprises
                 - Fabrication




                           All-Tech
                                                        A Landry
                          Mechanical
                                                       Fabrication
                          & Hydraulic
Our Services:
Custom fabrications (build to print and design service)
On-site installations and maintenance services
Custom CNC machining, waterjet, thermal coating
Gear box overhauls, hydraulics and related
Full mechanical assembly, including electrical and installation
Contract manufacturing
Large metalworking projects, including pressure vessels and piping systems
Material Handling Systems, including conveyors & compacting systems
Construction services for heavy industry.
Project management expertise
Equipment Refurbishment and Repair
Understanding how we’re different
How we differentiate ourselves in
    a crowded marketplace
VALUES......
....... Inclusivity

     ....... Possibility


  ....... Opportunity

     ....... Capability

....... Sustainability

....... Responsibility
With trust & patience,
    We’ll learn about
collaborating effectively
AMMG Strategic Partnership
 STRATEGIC ASSETS                                                                    BROADER SERVICE OFFERING

 Specific, dedicated business development
 agency                                                                                      Shared Services

 Partnership offers significant         Better                                  Business Process Management
                                                               Wider
 savings to our customers              Customer              Capabilities
                                      Experience                                        Supplier Development
 Faster time to market                              Long-term
                                              partnership offering
                                               a new export-based
                                                  service model

 TRACK RECORD & QUALITY                                                                        GLOBAL DELIVERY
                                        Proven                  Ready to
                                      Experience                 Export
                                                                                  Access to port, rail and road
 Build on track record & experience
 portfolios of members                                                      Proximity to Eastern US and Atlantic

 ISO 9000:2000, CWB, U-stamp Lean certified
                           ,                                                                 Export experience

 Supported by full range of services
Benefits of working as strategic partners
           Offering a holistic view across sectors and creating a shared learning approach

    COST                                                                                        RISK

 “ Reduction in existing cost through                                    “ Develop delivery and transition
 sharing                                                                                         process
 “ Automation of processes                                                         “ Governance support
                                  Consolidate                 Improve
                                      into                                                    & Mentoring
                                                             Processes
                                     Teams
                                                Long-term
                                          partnership offering
                                           a new export-based
                                              service model


     FLEXIBILITY                                                                            QUALITY
                                  Cross Train                Stabilise
 “ Quick ramp up and ramp down    Resources                  Systems           “Standardized processes
 “ Modularised support                                                          “ High quality resources




       Continuous cycle of process improvement, system stabilisation, cross training & consolidation of
                                   support teams to drive our proGRess
Moving Forward in the Winds of Change


Supplier Development Day




            Mike Bowes
            Associated Manufacturing
            Restigouche
            January 28, 2008
We are prepared
              •   To LEAD

              •   To SHARE

              •   To COLLABORATE

              •   To SUPPORT

              •   To BUILD a team
STRENGTHS

            Resiliency

            Adaptability

            Forward Thinking

            Culture of Entrepreneurship

            Motivated, experienced Workforce

            Favourable Investment Climate

            Government support
Plan, Review, Revise

     Don’t just Problem Solve


‚Problem solving often functions
    as a way of maintaining the
     status quo rather than
  enabling fundamental change‛
Inductive Problem-Solving to Innovate
• Apply all 4 Dimensions of Inductive P-S
  – Social (Find, Collaborate, Close Networks,
    Extended Networks, Dialogue)
  – Analytical (Interpret, Envision, Apply, Creat,
    Context)
  – Information (Source, Assess, Organize, Aggregate,
    Communicate)
  – Learning (Sense, Reflect, Develop, Improve,
    Extend)
‚The definition of insanity is doing the same thing over
  and over again and expecting different results
  each time.‛                      Albert Einstein
Communication will be key
          Partners informed
          All Stakeholders involved
          Open Sourcing
          Communicate details
          All share in opportunities
          Brainstorming
          Quarterly business reviews
          Be the Best
Steps Underway

•approve market plan
•Supplier Development strategy
•culture of Kaizen internally
•Single Contact Point on major Projects
•E-Marketing Strategy
•new Brand, Tools & Resources
Strategic
     Marketing and Benefits Roadmap

                    Strategic
“Be the Best     Marketing and
                Benefits Roadmap
“ Measureable Benefits
“ E-Commerce strategy
“ Target market segments and geographic priorities
“ Network development
“ Collaborative innovation framework
“ Partnership Governance
“ Supplier Development
“ Commercial model
E-marketing
(under development)


Google AdWords
Networking - LinkedIn
Website development
Slideshare
Customer Access
Enterprise 2.0 - ERP
Be the Best Elements
“ Supplier Development
“ Process standardization
“ Process improvements
“ Value added services
“ Share best demonstrated practices
“ Able to compete on global stage
“ Certifications ” Lean, ISO, ASME




Be the Best
2008 marketplace
         ● Must be there
Global
         ● Emerging markets
market
         ● Technology transfers




USA       Economy weaker ” BUT opportunities because of weaker US$
          Emerging energy markets
          Continue to be the most important market



         ● Large capital projects
Canada   ● More integrated supply chains
         ● Mining and energy industries booming


                Volatile times & high uncertainty ” with this comes opportunity
business model framework


INFRASTRUCTURE                              OFFER                                                CUSTOMER
                    PARTNER                                        CUSTOMER
                    NETWORK                                      RELATIONSHIPS
   CORE                                    VALUE                                                CUSTOMER
CAPABILITIES                            PROPOSITION                                             SEGMENTS
                    ACTIVITY                                      DISTRIBUTION
                 CONFIGURATION                                      CHANNELS



                     COST                  FINANCE                  REVENUE
                   STRUCTURE                                        STREAMS




                  a business model describes the value an organization offers
                     to various customers and portrays the capabilities and
                 partners required for creating, marketing, and delivering this
                    value and relationship capital with the goal of generating
                           profitable and sustainable revenue streams


                                                      [Osterwalder (2004) The Business Model Ontology]
what value proposition do we offer,
to which customer segments?
Our Message………

 Not just a supplier….   A STRATEGIC PARTNER



 Not just products….     SOLUTIONS
what value proposition do you offer,
to which customer segments? (model)


          OFFER                 CUSTOMER


           VALUE                 CUSTOMER
        PROPOSITION              SEGMENTS


    Strategic partners      Major project owners
   Solutions not products      Equipment OEMs
what value proposition do you offer, to
which customer segments? (example)

             OFFER          CUSTOMER


            Design to      Conveyor users
          installation     Large industry

                               Mining
          Build to print     Equipment
                               OEMs

          Full Service
          Maintenance       Local Mines
          Agreements
how do we reach our customers?
how do you reach your customers? (model)



      OFFER                          CUSTOMER

                     COMMUNICATION &
      VALUE                                     CUSTOMER
                       DISTRIBUTION
   PROPOSITION                                  SEGMENTS
                         CHANNELS

 Strategic Partner     Networking           Project Owners
     Solutions         E-Marketing               OEMs
        …                  …                      …
how does AMMG reach our customers?

      OFFER                          CUSTOMER


                       Networking

    Full service      Trade Shows,              Major Project
 strategic partner      Missions                   Owners

                     One-on-one visits

   Solutions not       E-Marketing
                                                    OEMs
     Products          Networking
how do we build relationships?
how do you build relationships with your
customers? (model)


     OFFER                           CUSTOMER


      VALUE            CUSTOMER                 CUSTOMER
   PROPOSITION        RELATIONSHIP              SEGMENTS

value proposition 1   mechanism 1          target customer 1
value proposition 2   mechanism 2          target customer 2
        …                 …                        …
how do we build relationships
  with our customers? (example)

     OFFER                          CUSTOMER

                      Design support /
                       supplier chain
Solutions not just   Progress and team
    products                                   Equipment OEM
                         reports
  Full service
                      Installation and
                          support
how do we earn our money with
this business model?
how do you earn your money with
this business model? (model)


     OFFER                           FINANCE


      VALUE                                    CUSTOMER
                      REVENUE STREAMS
   PROPOSITION                                 SEGMENTS

value proposition 1   revenue stream 1     target customer 1
value proposition 2   revenue stream 2     target customer 2
        …                   …                      …
how do we earn our money with
this business model? (example)

     OFFER                      FINANCE

                      Product
                  development fees

   Full service
                  Production costs        OEM
     support

                  Product support
                       fees

   Opportunity    Revenue from OEM        AMMG
Next Steps
180 Day Plan                                                             Execute                                                         Measure



                    Business                                                     Continuous Service




                                                                 Value
                    Strategy             Strategic                                 Improvement
                Business
                    Review            Marketing and
                outcome              Benefits Roadmap
               alignment




                                                                           Adopt & Consolidate
                   Infrastructure




                                                                                                 Adapt & Converge

                                                                                                                    Transform & Extend
                    Assessment       • Transformation plan to
   Business                          true partnership                                                                                      Business
  Outcome                                                                                                                                 Outcome
                                     • Measurable benefits                                                                               Measurement
  Alignment        Service Level
                                     • E-Marketing strategy
                   Assessment
                                     • Target market segments
                                     and geographic priorities
                                     • Network development
                    Operational
                    Assessment       • Collaborative
                                      innovation framework
                                     • Governance
                                                                           New Markets, Partners
                   Sharing of        • Supplier Development                    & Customers
                    Sources
                  Best Practices     • Commercial model
                                                                         • Reduce Cost            Time
                                                                         • Increase Revenue through market growth
                                                                         • Collaborative innovation



                                                                                                 New Cycle
Strategic
     Marketing and Benefits Roadmap

                    Strategic
“Be the Best     Marketing and
                Benefits Roadmap
“ Measurable benefits
“ E-marketing strategy
“ Target market segments and geographic priorities
“ Network development
“ Collaborative innovation framework
“ Partnership Governance
“ Supplier Development
“ Commercial model
how do we measure the success of our
business model?
Wide Market Strategy
 “ Serving a wide spectrum of the market by selling
   differentiated products to different segments in
   the market ” all based on our current core
   competencies.
 “ Requirements: (a) Employ different combinations of
   price, product, promotion, and distribution
   strategies in different segments (b) Top
   management commitment to embrace wide market (c)
   Strong financial position.
Major Projects - Atlantic

    Eider Rock Refinery

   VBNC Commercial Nickel

      Point Lepreau II

     VBNC Underground

      IOC ” Labrador

      Lower Churchill

       PCS Picadilly

   Offshore NL -Hebron +

          ++++++++
Market Segments

Mining
     Construction, Development, O & M
Renewable Energy
     Biofuels, Windpower, Hydro
Equipment Manufacturers
     Mining, Pressure Vessel, Hydraulics, Specialty
Material Handling
     Design, Fabrication, Installation, Piping, Conveyors
Energy and Industrial
     Niches for Power Gen, Nuclear, Infrastructure
There’s hardly an old abandoned mine that is
not being considered for redevelopment
Market Entry Strategy

 1. Licensing from OEM
 2. Technology Transfer
 3. Partnership with EPCM groups
 4. Canadian subs to reach parents
 5. Leverage existing Customers
Blue Ocean to Reconstruct Market Boundaries

    Head-to-Head Strategy             Blue Ocean Strategy




“   Focus on rivals within      “   Looks across alternative
    industry                        industries
“   Focuses on competitive      “   Looks across strategic group
    position within strategic       within industry
    group                       “   Redefines the industry buyer
“   Focuses on better serving       group
    the buyer group
We learned…….
We have to be an
           open book to all
what we have learned
           stakeholders ”
           customers,
           suppliers,
           partners
customers want more control
  but want it to be less risk
they want us to demonstrate our
experience „ not to use them to gain
             experience
customers want to speak with
             fewer suppliers
but want it to be more Engaged & able to
     do business with local content
the solutions we provide is ‘the product’
customers want to deal with a team
- a high performing team that delivers
A High Performance Team
Associated Manufacturing
That Stands Out FROM the Crowd
Associated Manufacturing Marketing Group - Mike Bowes ” August 1, 2008
www.ammg.ca
mbowes@ammg.ca

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Ammg Business Model Aug 1 08

  • 1. Standing Out in the Crowd Associated Manufacturing Marketing Group - Mike Bowes ” August 1, 2008
  • 2. The Associated Manufacturing Team Sunny Corner Enterprises Hachey Johnson Construction Enterprises - Fabrication All-Tech A Landry Mechanical Fabrication & Hydraulic
  • 3. Our Services: Custom fabrications (build to print and design service) On-site installations and maintenance services Custom CNC machining, waterjet, thermal coating Gear box overhauls, hydraulics and related Full mechanical assembly, including electrical and installation Contract manufacturing Large metalworking projects, including pressure vessels and piping systems Material Handling Systems, including conveyors & compacting systems Construction services for heavy industry. Project management expertise Equipment Refurbishment and Repair
  • 5. How we differentiate ourselves in a crowded marketplace
  • 7. ....... Inclusivity ....... Possibility ....... Opportunity ....... Capability ....... Sustainability ....... Responsibility
  • 8. With trust & patience, We’ll learn about collaborating effectively
  • 9. AMMG Strategic Partnership STRATEGIC ASSETS BROADER SERVICE OFFERING Specific, dedicated business development agency Shared Services Partnership offers significant Better Business Process Management Wider savings to our customers Customer Capabilities Experience Supplier Development Faster time to market Long-term partnership offering a new export-based service model TRACK RECORD & QUALITY GLOBAL DELIVERY Proven Ready to Experience Export Access to port, rail and road Build on track record & experience portfolios of members Proximity to Eastern US and Atlantic ISO 9000:2000, CWB, U-stamp Lean certified , Export experience Supported by full range of services
  • 10. Benefits of working as strategic partners Offering a holistic view across sectors and creating a shared learning approach COST RISK “ Reduction in existing cost through “ Develop delivery and transition sharing process “ Automation of processes “ Governance support Consolidate Improve into & Mentoring Processes Teams Long-term partnership offering a new export-based service model FLEXIBILITY QUALITY Cross Train Stabilise “ Quick ramp up and ramp down Resources Systems “Standardized processes “ Modularised support “ High quality resources Continuous cycle of process improvement, system stabilisation, cross training & consolidation of support teams to drive our proGRess
  • 11. Moving Forward in the Winds of Change Supplier Development Day Mike Bowes Associated Manufacturing Restigouche January 28, 2008
  • 12. We are prepared • To LEAD • To SHARE • To COLLABORATE • To SUPPORT • To BUILD a team
  • 13. STRENGTHS Resiliency Adaptability Forward Thinking Culture of Entrepreneurship Motivated, experienced Workforce Favourable Investment Climate Government support
  • 14.
  • 15. Plan, Review, Revise Don’t just Problem Solve ‚Problem solving often functions as a way of maintaining the status quo rather than enabling fundamental change‛
  • 16. Inductive Problem-Solving to Innovate • Apply all 4 Dimensions of Inductive P-S – Social (Find, Collaborate, Close Networks, Extended Networks, Dialogue) – Analytical (Interpret, Envision, Apply, Creat, Context) – Information (Source, Assess, Organize, Aggregate, Communicate) – Learning (Sense, Reflect, Develop, Improve, Extend)
  • 17. ‚The definition of insanity is doing the same thing over and over again and expecting different results each time.‛ Albert Einstein
  • 18. Communication will be key Partners informed All Stakeholders involved Open Sourcing Communicate details All share in opportunities Brainstorming Quarterly business reviews Be the Best
  • 19. Steps Underway •approve market plan •Supplier Development strategy •culture of Kaizen internally •Single Contact Point on major Projects •E-Marketing Strategy •new Brand, Tools & Resources
  • 20. Strategic Marketing and Benefits Roadmap Strategic “Be the Best Marketing and Benefits Roadmap “ Measureable Benefits “ E-Commerce strategy “ Target market segments and geographic priorities “ Network development “ Collaborative innovation framework “ Partnership Governance “ Supplier Development “ Commercial model
  • 21. E-marketing (under development) Google AdWords Networking - LinkedIn Website development Slideshare Customer Access Enterprise 2.0 - ERP
  • 22. Be the Best Elements “ Supplier Development “ Process standardization “ Process improvements “ Value added services “ Share best demonstrated practices “ Able to compete on global stage “ Certifications ” Lean, ISO, ASME Be the Best
  • 23. 2008 marketplace ● Must be there Global ● Emerging markets market ● Technology transfers USA  Economy weaker ” BUT opportunities because of weaker US$  Emerging energy markets  Continue to be the most important market ● Large capital projects Canada ● More integrated supply chains ● Mining and energy industries booming Volatile times & high uncertainty ” with this comes opportunity
  • 24. business model framework INFRASTRUCTURE OFFER CUSTOMER PARTNER CUSTOMER NETWORK RELATIONSHIPS CORE VALUE CUSTOMER CAPABILITIES PROPOSITION SEGMENTS ACTIVITY DISTRIBUTION CONFIGURATION CHANNELS COST FINANCE REVENUE STRUCTURE STREAMS a business model describes the value an organization offers to various customers and portrays the capabilities and partners required for creating, marketing, and delivering this value and relationship capital with the goal of generating profitable and sustainable revenue streams [Osterwalder (2004) The Business Model Ontology]
  • 25. what value proposition do we offer, to which customer segments?
  • 26. Our Message……… Not just a supplier…. A STRATEGIC PARTNER Not just products…. SOLUTIONS
  • 27. what value proposition do you offer, to which customer segments? (model) OFFER CUSTOMER VALUE CUSTOMER PROPOSITION SEGMENTS Strategic partners Major project owners Solutions not products Equipment OEMs
  • 28. what value proposition do you offer, to which customer segments? (example) OFFER CUSTOMER Design to Conveyor users installation Large industry Mining Build to print Equipment OEMs Full Service Maintenance Local Mines Agreements
  • 29. how do we reach our customers?
  • 30. how do you reach your customers? (model) OFFER CUSTOMER COMMUNICATION & VALUE CUSTOMER DISTRIBUTION PROPOSITION SEGMENTS CHANNELS Strategic Partner Networking Project Owners Solutions E-Marketing OEMs … … …
  • 31. how does AMMG reach our customers? OFFER CUSTOMER Networking Full service Trade Shows, Major Project strategic partner Missions Owners One-on-one visits Solutions not E-Marketing OEMs Products Networking
  • 32. how do we build relationships?
  • 33. how do you build relationships with your customers? (model) OFFER CUSTOMER VALUE CUSTOMER CUSTOMER PROPOSITION RELATIONSHIP SEGMENTS value proposition 1 mechanism 1 target customer 1 value proposition 2 mechanism 2 target customer 2 … … …
  • 34. how do we build relationships with our customers? (example) OFFER CUSTOMER Design support / supplier chain Solutions not just Progress and team products Equipment OEM reports Full service Installation and support
  • 35. how do we earn our money with this business model?
  • 36. how do you earn your money with this business model? (model) OFFER FINANCE VALUE CUSTOMER REVENUE STREAMS PROPOSITION SEGMENTS value proposition 1 revenue stream 1 target customer 1 value proposition 2 revenue stream 2 target customer 2 … … …
  • 37. how do we earn our money with this business model? (example) OFFER FINANCE Product development fees Full service Production costs OEM support Product support fees Opportunity Revenue from OEM AMMG
  • 38. Next Steps 180 Day Plan Execute Measure Business Continuous Service Value Strategy Strategic Improvement Business Review Marketing and outcome Benefits Roadmap alignment Adopt & Consolidate Infrastructure Adapt & Converge Transform & Extend Assessment • Transformation plan to Business true partnership Business Outcome Outcome • Measurable benefits Measurement Alignment Service Level • E-Marketing strategy Assessment • Target market segments and geographic priorities • Network development Operational Assessment • Collaborative innovation framework • Governance New Markets, Partners Sharing of • Supplier Development & Customers Sources Best Practices • Commercial model • Reduce Cost Time • Increase Revenue through market growth • Collaborative innovation New Cycle
  • 39. Strategic Marketing and Benefits Roadmap Strategic “Be the Best Marketing and Benefits Roadmap “ Measurable benefits “ E-marketing strategy “ Target market segments and geographic priorities “ Network development “ Collaborative innovation framework “ Partnership Governance “ Supplier Development “ Commercial model
  • 40. how do we measure the success of our business model?
  • 41. Wide Market Strategy “ Serving a wide spectrum of the market by selling differentiated products to different segments in the market ” all based on our current core competencies. “ Requirements: (a) Employ different combinations of price, product, promotion, and distribution strategies in different segments (b) Top management commitment to embrace wide market (c) Strong financial position.
  • 42. Major Projects - Atlantic Eider Rock Refinery VBNC Commercial Nickel Point Lepreau II VBNC Underground IOC ” Labrador Lower Churchill PCS Picadilly Offshore NL -Hebron + ++++++++
  • 43. Market Segments Mining Construction, Development, O & M Renewable Energy Biofuels, Windpower, Hydro Equipment Manufacturers Mining, Pressure Vessel, Hydraulics, Specialty Material Handling Design, Fabrication, Installation, Piping, Conveyors Energy and Industrial Niches for Power Gen, Nuclear, Infrastructure
  • 44. There’s hardly an old abandoned mine that is not being considered for redevelopment
  • 45. Market Entry Strategy 1. Licensing from OEM 2. Technology Transfer 3. Partnership with EPCM groups 4. Canadian subs to reach parents 5. Leverage existing Customers
  • 46. Blue Ocean to Reconstruct Market Boundaries Head-to-Head Strategy Blue Ocean Strategy “ Focus on rivals within “ Looks across alternative industry industries “ Focuses on competitive “ Looks across strategic group position within strategic within industry group “ Redefines the industry buyer “ Focuses on better serving group the buyer group
  • 48. We have to be an open book to all what we have learned stakeholders ” customers, suppliers, partners
  • 49. customers want more control but want it to be less risk
  • 50. they want us to demonstrate our experience „ not to use them to gain experience
  • 51. customers want to speak with fewer suppliers but want it to be more Engaged & able to do business with local content
  • 52. the solutions we provide is ‘the product’
  • 53. customers want to deal with a team - a high performing team that delivers
  • 54. A High Performance Team Associated Manufacturing
  • 55. That Stands Out FROM the Crowd Associated Manufacturing Marketing Group - Mike Bowes ” August 1, 2008