Attached are slides from a Social Media for Business presentation given to the CB Richard Ellis Bradley team in South Bend, IN. Includes overview slides on why social media is important, opportunities when using social media, and specific tips on Facebook, LinkedIn, Blogging, Twitter, and YouTube.
Social Media for Business - Commercial Real Estate Focused
1. Social Media for Business
Effective Marketing Using Social Media
Presented By
Digital Hill is a Web Design and Internet Marketing firm with offices in Goshen and Fort
Wayne, offering website development, e-commerce websites, Search Engine Optimization,
and Internet Marketing including Social Media Marketing integration.
Digital Hill Multimedia, Inc. www.DigitalHill.com
3. What is Social Media?
Information content created by people using highly
accessible and scalable publishing technologies.
Often the basic use levels are free to use.
Facebook
Twitter
LinkedIn
Blogs
Podcasts
YouTube
Newsletter
E-mail
Webinars
Digital Hill Multimedia, Inc. www.DigitalHill.com
4. Why use Social Media?
Because 3 out of 4 Americans use some form of Social Media; &
people now spend more time on social sites than with personal
e-mail.
Reach further with your message
Advertise / Expand Awareness of your Brand
Go to where your customer’s are (55 minutes a day)
Low cost of implementation compared to other marketing
Another Channel to Generate Sales Leads
Build Relationships / Rapport
Gauge Customer Satisfaction
Get Customer feedback
Provide customer service
Digital Hill Multimedia, Inc. www.DigitalHill.com
5. The Three E’s of Social Media
Educate – share your expertise so
folks come back to you for more
Entertain – Viral info gets shared,
show some personality
Engage – Ask questions / seek
feedback / build rapport
Digital Hill Multimedia, Inc. www.DigitalHill.com
6. The Three Results of Social Media
Increased Exposure – more chances
for people to find you, connect
with you, learn about you
Increased Footprint – Social Media
can boost your presence in search
results and push competitors down
Increased Opportunities – more
connections and better visibility =
more chance to close deals
Digital Hill Multimedia, Inc. www.DigitalHill.com
7. How are companies already using
social media?
Discounts / Customer Service
Dell offers discounts via Twitter
Comcast / Southwest offer Customer
Service
Sales Channel
Naked Pizza in New Orleans
tracking sales through coupon IDs offered
uniquely on Facebook & Twitter
Information / Education / Interaction
Businesses use Facebook & LinkedIn to
create online communities
Join Industry Groups to Learn
Post information on Events / News
Digital Hill Multimedia, Inc. www.DigitalHill.com
8. What’s right for you?
Who is your target audience? What do they use?
What is your goal/purpose?
How much time do you have to invest?
Digital Hill Multimedia, Inc. www.DigitalHill.com
9. Getting started…
Let’s dive right in…
Blogging
Facebook.com
Twitter.com
YouTube.com
LinkedIn.com
Digital Hill Multimedia, Inc. www.DigitalHill.com
10. Blogging – What it is?
A blog is a website that’s easy to update &
updated frequently. Content. Content. Content
11. Blogging – What it is?
People subscribe to blogs by email or a ‘feed’
RSS feeds can
be pushed to:
-Facebook
-LinkedIn
-Twitter
-Friendfeed
13. Why it matters…
I. October 14 Blog post by CEO Jeff Weiner
“LinkedIn has 50 million users
worldwide and we’re growing that
figure at roughly one new member per
second. When LinkedIn launched in
2003, it took 477 days — almost a year
and four months — to reach our first
million members. This last million took
only 12 days.”
Digital Hill Multimedia, Inc. www.DigitalHill.com
14. LinkedIn – Why it Matters
Business Applications – Find People
15. LinkedIn – Why it Matters…
Business Profile – Staff Profile = Branding
18. Search
The Searching feature lets you find people.
You can find people in companies
You can find people by name
You can find people in industries
You can find people in almost any way you want
Once you find them, you can read the profile
and you know something about them
Digital Hill Multimedia, Inc. www.DigitalHill.com
19. Optimization
#1: Boosting Your
Search Engine
Optimization
There are three areas to
add website links to
your LinkedIn profile.
Instead of displaying “My
Blog” & “My Company,”
click on Edit and then
click on Other. Type in
a keyword phrase that
describes how people
can search to find your
business.
Digital Hill Multimedia, Inc. www.DigitalHill.com
20. Optimization
#2: Getting Recommendations
to Attract More Clients
Recommendations are one of
the unique features of LinkedIn
that sets it apart from other
social media networks. What
better way to really market
your business than by having
your colleagues and clients
share your expertise?
I’m sure your next question is,
“How can I obtain
recommendations?” The best
way is to live by the old adage:
“Give and you shall receive.”
Digital Hill Multimedia, Inc. www.DigitalHill.com
21. Optimization
#3: Creating LinkedIn
Ad Campaigns
Direct Ads Campaign
targeted to
professionals. Because
LinkedIn is a professional
site, there is less
likelihood of views from
random people; rather,
more from people
interested in business-
related information.
Digital Hill Multimedia, Inc. www.DigitalHill.com
22. Using
5 Things LinkedIn Is Great For
Growing Your Brand
Finding a contact in any company
Building your Credibility
Looking for information
Networking
Digital Hill Multimedia, Inc. www.DigitalHill.com
23. Facebook
Why Facebook matters:
It has moved into the overall #2 spot of unique visitors per
month for all websites! #1 Google #2 Facebook #3 Yahoo
Over 111.9 Million U.S. users as of 12/2009 (400m + globally).
If it were a country it would be the 3rd most populated (as of
8/09). U.S. user base doubled in 2009!
Digital Hill Multimedia, Inc. www.DigitalHill.com
24. Facebook
Why Facebook matters: (Data from Spring 2009)
Digital Hill Multimedia, Inc. www.DigitalHill.com
27. YouTube – What it is
YouTube is a video sharing site. Users can upload and share
video clips through websites, mobile devices, blogs and email.
Videos can be short and simple, and amateur!
YouTube reaches over 79 million U.S. viewers monthly,
Digital Hill Multimedia, Inc. www.DigitalHill.com
28. YouTube – Why it matters
Now the #2 Most Used Search Engine on the Web
All Videos are indexed by Google! Embed videos on your site!
Digital Hill Multimedia, Inc. www.DigitalHill.com
29. YouTube
Dell’s YouTube Page
Customer Interviews
CEO shares
2349 Subscribers
Links to their web
Digital Hill Multimedia, Inc. www.DigitalHill.com
30. YouTube for Business: Blendtec
Over 7 Million Views Sales up 700X
http://www.youtube.com/watch?v=qg1ckCkm8YI
42. The Three E’s of Social Media
Educate – share your expertise so
folks come back to you for more
Entertain – Viral info gets shared,
show some personality
Engage – Ask questions / seek
feedback / build rapport
Digital Hill Multimedia, Inc. www.DigitalHill.com
43. Which Sites? Why they Matter? What to do?
Viral = Free Traffic
Conversion + How To’s
Networking, Q&A’s
Facebook Pages for Business
Easy Way to have fresh Website content
Blogs = SEO Help & Subscriptions
Custom News Feed = Listen!
Search.Twitter.com
44. Done well, Your Web “Footprint” can Grow!
Digital Hill Multimedia, Inc. www.DigitalHill.com
45. What to do? Twitter.com/DigitalHill
Facebook.com/DigitalHill
Try 1 thing today!
Setup your LinkedIn personal and company profiles
Optimize your profile
Get a YouTube account for business
Consider a Blog
•We offer Social Media Marketing integration on varying levels from start-
up/customization for you to run, to fully managed social media services.
•THANKS FOR YOUR TIME.
Digital Hill Multimedia, Inc. www.DigitalHill.com