#EnterpriseBrain EN - #spsnh
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SlideDeck used to explain #EnterpriseBrain concept during the SharePoint Saturday New-Hampshire event. Do you Know SocialKM? How to capitalize on the Know-How of the company?
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#EnterpriseBrain EN - #spsnh
- 1. #ENTERPRISEBRAIN SOCIAL KM AND ENTERPRISE BIG DATA
- 2. Was made possible by the generous support of the following sponsors… And by your participation… Thank you!
- 3. Nicolas Georgeault SharePoint Senior Architect @Negotium Technologies Montreal 20 years of experience in IT 13 with SharePoint 5 as a SharePoint MVP Co-author of Microsoft SharePoint Server 2010 et 2013 French books • Email/Yammer: ngeorgeault@negotium.com • Twitter: @Ngeorgeault • Blog: http://blog.georgeault.co / http://www.itlounge.ca
- 4. Let’s talk about social…
- 5. Most principal fears for companies…
- 6. …Timewasting
- 8. … Security
- 9. … Negativity
- 10. … Mutiny
- 11. This is what we were thinking about Email (only) 20 years ago…
- 12. What is Social KM?
- 13. Knowledge The knowledge can be defined as ‘an organized body of facts, principles, procedures and information acquired over time’. (N. Blanchard and J. Thacker, 2009) knowledge refers to what individuals or teams of employees know or know how to do (human and social knowledge) as well as a company’s rules, processes, tools, and routines (structured knowledge). (R. Noe, 2008) To remain competitive companies need to develop strategies to retain knowledge from older workers and transfer it successfully to other employees in the corporation. (T. Calo, 2008) “As the Baby Boomer generation prepares for retirement, many firms want to be sure that the knowledge and experience gained by the current leadership does not walk out the door when they do” (S. Glick, 2007)
- 14. Knowledge versus Know-how •For 20 years, document is considered as THE reference Document by nature Information Data Information Knowledge sense structuration Knowledge Knowledge Knowledge Knowledge Know-how logic memory Experience understanding emotional knowledge
- 15. Enterprise of things 1. Create a kind of Enterprise Big Data 2. Use Graph features brought by Social Tools Communication $ $ # # $
- 16. Connect your systems … •Form a cloud of data from existing systems to better exploit your information. •Avoid errors during copying of data between systems. •Using SharePoint as a data bus ERP Big Data CRM Discussions Diffusion Documents Collaborati on
- 17. What is the Graph?
- 18. Social graph TM – Zuck. http://ogp.me/
- 19. Social Knowledge TM – Larry Page http://j.mp/1t0Aqvo
- 20. Enterprise graph – Adam Pisoni http://j.mp/EnterpriseGraph
- 21. Form origins… •1909 - Charles Sanders Peirce in MS 514 publication •1976 - John F. Sowa for IBM in "Conceptual Graphs for a Data Base Interface“ •More details on “Les usages et techniques de Yammer et Office 365” http://gallery.technet.microsoft.com/office/Le s-usages-et-techniques-2128b80e
- 22. … to the future Ent. Graph is not just about people All application and all information can be connected
- 23. Just a quick exemple Command in Dynamics Customer in CRM Contact in SharePoint/ Yammer Monthly sales in PowerBI Discussion in a Yammer Feed Cross- Selling Opportunit y OneDrive to share documents Sales contact in CRM/Share Point Expert identified in SharePoint/ Yammer
- 24. With dimensions… Command in Dynamics Customer in CRM Contact in SharePoint/ Yammer Monthly sales in PowerBI Discussion in a Yammer Feed Cross- Selling Opportunit y OneDrive to share documents Sales contact in CRM/Share Point Expert identified in SharePoint/ Yammer Command in Dynamics Discussion around same needs Expert identified in SharePoint/ Yammer Cross- Selling Opportunit y
- 25. GQL and Office Graph •Edges •REST graph query http://j.mp/GqlOfficeGraph
- 26. #EnterpriseBrain
- 27. Start working like a Brain •A connectome is a comprehensive map of neural connections in the brain, and may be thought of as its "wiring diagram". - Wikipedia
- 28. The Four Pillars
- 29. 1. Improve your Search engine • Use what you got first… No additional license cost • Create additional Search Pages to enrich the Search experience • Open Graph and Office Graph use Search engine • SharePoint Search, Yammer Search or PowerBI Search? • Connect on your applications and crawl the content • Federate Search between your applications
- 30. Federated Search
- 31. Attribute • Generates business domain segments and concepts for dynamic “Faceted search” • Generates words cloud • Generates summaries • Classify and categorize Automatically documents • Automatic extraction of concepts, entities, and patterns • Build-in support for multi-languages information sources (English-French and Spanish). http://j.mp/AttributeEn
- 32. 2. Start Enterprise Social Network • Create a Business uses catalog to resolve concrete business situations • Even if you are using SharePoint Social Features… Jump In! Think about Community template • Integrate social in processes to increase adoption instead of Emails. Ex: Communicate with some partners • Start small but think BIG… But Start!
- 33. Business uses catalog example Corp Manage Corporate Communication Expertise Identification Partners communities Event management Marketing Customers communities HR Collaborator Emboarding Collaborators Engagement Training and personal development Retail Point of sales communities
- 34. 3. Give right tool to your users • Empower your users with efficient tools • Knowledge stored in an Email is lost or unusable for the rest of the company • Ex: Use Harmon.ie third party tool to break habits and the Email silos • Think Mobile First for your tools. More than 50% of conversations will not happen at the office.
- 35. Breaking habits: email V S http://harmon.ie/
- 36. Everywhere You Work In the Office In your Outlook On the road In a Mobile App On the run In a Mobile App Wherever In Outlook Web App http://harmon.ie/
- 37. From any device Android iOS Windows BlackBerry Phone http://harmon.ie/
- 38. 4. Provide Dashboards • Extract data from your graph to generate Excel and PowerBI data sources. • Visio Services are already part of your product… Use it! • Some of these dashboards already exists… Just use it! • Yammer dashboards with PowerBI http://blogs.msdn.com/b/richard_dizeregas_bl og/archive/2014/04/09/yammer-analytics-with- excel-and-power-bi.aspx
- 39. Visio Application Maintenance Issue - Load Testing L270 Campain - Presentation.pptx Collateral Center Introduction a SharePoint Alan Steiners s OneDrive #BuildTheFuture Alan Steiners s OneDrive Yammer Power BI (Basic) Codename Tosilog Alan Steiners s OneDrive M300 Smartphone Collateral Center Offre SocialKM Rappel interne Alan Steiners s OneDrive Office 365 UG and SharePoint UG Québec Alan Steiners s OneDrive Building 3 Facilities #Me Issue Status Report Alan Steiners s OneDrive
- 41. Thanks for your attention
- 42. Connect on https://www.yammer.com/itpronetwork « SP for Internal Communication » Group Survey http://j.mp/EntBrainSurvey
- 43. Start following #EnterpriseBrain @ngeorgeault
- 44. Any Question?
- 45. Montrealers’ Sessions •How to use SP2013, O365 and Yammer to create a knowledge network • Nicolas Georgeault (Bedford 1h30) •Top misconfiguration issues for SharePoitn 2013 • Serge Tremblay (Norhtwood, 2h40) • Build your business portal on office 365 : the social company • Fabrice Vaxelaire, Vincent Biret (Chesterfield, 1h30) Planned for February 7th 2015 Meetings 1st Tuesday of the month At the Microsoft Montréal Office http://www.meetup.com/guspquebec/
- 46. Was made possible by the generous support of the following sponsors… And by your participation… Thank you!
- 47. Join us for the raffle & SharePint following the last session Be sure to fill out your eval form & turn in at the end of the day for a ticket to the BIG raffle!
Notes de l'éditeur
- Document Qu'est-ce qu'un document ? Comment peut-on définir le plus sûrement un document ? On serait tenté de répondre qu'il s'agit d'un papier sur lequel sont consignées des informations. C'est un peu réducteur et un peu rapide. Mais cette première approche nous donne deux pistes : le rapport entre document et information, et aussi le fait qu'un document est un support d'information. Le document est avant tout un support. On peut le définir génériquement comme un objet porteur d'information. Document par nature Dans la plupart des cas, ce qu'on nomme couramment document sera le document par nature. Un livre est un document par nature. Il est de la nature d'un livre de porter de l'information. Mais il peut devenir objet par destination Donnée d'information Les données d'information sont les plus petits éléments d'information portés par des données. Exemple : 17. Ce chiffre en soi n'a aucune signification particulière ; il est cependant indispensable à la communication d'une information. Mais il conviendra de le croiser avec d'autres données d'information pour qu'il prenne un sens. Information L'information est donc cet ensemble de données intelligible, qui prend un sens. À ce sujet, il est possible de distinguer une définition objective et une définition subjective de l'information. Connaissance Une fois décryptées les données et après leur avoir restitué le sens informatif, il reste à structurer ces informations en vue de leur conférer un sens plus large, le seul qui ait été vécu comme tel et comme valable pendant des millénaires : la connaissance. L'information en soi n'a donc qu'un intérêt très relatif. Elle ne vaudra que parce qu'elle sert de marchepied pour accéder à la connaissance. L'information n'en est seulement que le vecteur ; tout comme le document est celui de l'information. Un faisceau d'informations permet de constituer, de reconstituer ou d'enrichir une connaissance sur un sujet. Savoir Un ensemble organisé de connaissances constitue un savoir. Sur un plan de gestion de l'information et des connaissances, si l'on parvient à modéliser cette organisation en un savoir identifiable, on est capable de construire, par delà des bases de connaissances, des systèmes experts, applications d'une discipline plus large, appelée intelligence artificielle.
- Quelques icônes https://pzkfwg.sharepoint.com/team/_layouts/15/images/gettingstarted.png?rev=36
- Quelques icônes https://pzkfwg.sharepoint.com/team/_layouts/15/images/gettingstarted.png?rev=36
- Yammer uses the Open Graph protocol to connect applications to create the Enterprise Graph: a single mapping of people and objects they encounter at work. The Open Graph protocol provides an efficient framework for understanding data, where an action defines the relationship between a person and an object. With this framework, employees can collaborate on anything within the Enterprise Graph. Key Message: Social isn’t the destination - push and pull and there isn’t an enterprise graph that looks the same as another so help your customer build theirs. Instructor Tips: Remind about the developer certification and the developer’s network
- 3 principal things about modern Search Engine 1. Answer ; 2. Converse, discuss 3. Anticipate
- Big plus, we have a lovely accent