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Sharing the process of going digital. Advantages of Digital Paper in a DL School
Defining digital paper and how it is managed. Why we moved to this form of working with paper. The benefits of using to DDMS to our school and delivery. The shifts in thinking and logistics of making this shift. Thoughts of our staff as they went through this process Topics Covered in Today’s Session
Today’s Session Welcome. Let’s have a  conversation. Context our school found itself in. First, defining a DDMS and what it can do. How we built our infrastructure to manage paper digitally. How we use our DDMS and work with digital paper. How we had to change our thinking in order to make this work. Our staff. Our processes for managing paper. How this will affect the various players. Next steps. The thoughts of our staff as we are going through this process.
When I first heard about us doing this, I wanted to quit.  There was no way I wanted to go through this hassle. …  However, … Janice Gibos – our Head Secretary
Our Context …
Factors that started us down this road. We have students spread over a very wide area. Assignments (mail) could take 3-4 weeks to get back to students. This long of a turn around time removed any opportunity to actually teach our students.  We needed better accountability for the paper we managed. Our systems and processes became very complex as we tried to change to a DL model to improve our students learning opportunities. We were huge paper consumers. Some pieces of paper were copied up to 6 or 7 times.
How Did We Manage all this Paper? Student assignments were often copied as many as six times. Paper Budget - $40 000 / year to $25 000 / year over 2 years. Our mail cost were a significant line item in our budget. Mail Budget - $35 000 / year to $25 000 / year over 2 years. Most of our clerical time was spent moving paper through our different processes. We had a vehicle and hired a person to drive paper around Fort St. John for us. Cover a huge area – movement of paper was very slow. Making teaching almost impossible. Our processes were convoluted. We needed better accountability for the paper we managed. Cost of managing paper in the US!
Our need was to process paper at digital speeds.
The Solution Needed To: Significantly reduce school work turn around time  for our students. (48 hours at most.) Significantly reduce / eliminate lost student work.  Encourage and facilitate flexibility for teachers to teach  and students to complete courses. Streamline and simplify our paper handling and storage procedures. Make it much easier to find pieces of paper. Significantly reduce or eliminate our use of paper. Significantly reduce or eliminate our mail and courier costs. Significantly reduce our carbon footprint.
The solution was to buy a DDMS.
Initial set-up was a bit cumbersome - it was a learning experience both for us and the Canon techs - but definitely worth it!
What is a Digital Document Management System?
According to Wikipedia: A document management system (DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. It is usually also capable of keeping track of the different versions created by different users (history tracking).Or A Digital Document Management System is the digital equivalent of the paper-based document management systems that all offices employ; for example, a filing cabinet.  What is a DDMS?
These are the things you want a DDMS to be able to do: Metadata (to be able to search effectively) Integration Capture Indexing Storage Retrieval Distribution Security Workflow Collaboration Versioning Searching Publishing Reproduction Audit Information Link here for details.
The Age of the Digital Image and Print Volume Continues to Grow  ,[object Object]
 75% will be in electronic format
 20% will be printed on a printer
 5% will be produced on a photocopier
 2010 Projections for Print Volume:
 The number of pages printed on a printer is expected to be 3.25 trillion pages
 Pages produced on a photocopier continue to declineFrom Canon Trends in the creation of documents
Paper Management ConceptsOld        vs       New
Paper Management of Content Everything in specific containers (files / drawers / boxes / …) so that it is easy to find. Takes up space. Mistakes are an issue.  Accuracy and finding files are issues. Constant updating required Everything put into larger / broader categories (digital folders & cabinets) and is tagged with clear file names & key words.  You find files by searching key words. Processes can copy current paper practices.   Challenge is to come up with new processes that take advantage of digital capabilities. Paper vs Digital Digital Management of Content
Key Ideas to Consider Cabinet and File Structures Less is more File Names & Keywords – Meta Tagging helps you find your files Tagging conventions File Indexing Converting processes Taking advantage of digital capabilities Involve the staff using the DDMS in its set up Training is key Data Integrity – Virtualization & Back Up Who are your users and setting up accounts efficiently is vital Active Directory is key component
Key Ideas to Consider … 2 Versioning Being able to look at previous versions of a document Logs Lays out the complete history of the document.  Dates, times, who accessed it, who moved it, … Date stamping of each version of a document is an excellent tool for audits. Security Accounts – levels of permissions – isolating pieces. Technology This is the horse that carries you. Communications 5 W’s & H Properties (what can be changed/manipulated in the system) Staff development Your people are the most important part of this process.
I wish it was more compatible to Mac's
Infrastructure of our system How we built the …
Process we went through.
Players in our paper management cycle! The system had to meet the needs of each of these groups!
For The DDMS We Selected Canon …
Supporting Software Needed …
Hardware …
Meta Data structure. Cabinet and Folder Structure How will the content in the DDMS be able to integrate with other key pieces and systems. EG: SIR – Moodle – Google Docs – ESiS – the rest of the district. How will you archive your data? Building the DDMS – Key Ideas
DDMS Main Screen
NBCDES Cabinet
Student Files
Filing in the DDMS is much faster than physically filing.
Student Access Cabinet
Document Masters
General Overview of Canon’s Digital Document Management System
Capture email Fax Print imageWARE Document Manager Windows imageWARE Document Manager Capture, Manage, Distribute    ,[object Object]
Together with hardware, Canon serves as your single-source provider     for effective document management for both  hardcopy and electronic documents.,[object Object]
imageWARE  Document Manager Version 4.1 Enterprise Edition ,[object Object]
 Up to 1,000 concurrent users     optimum
 Medium size companies/    enterprise departments
 Database:  MS SQL
 Approx. 10M pages/Cabinet
 Multiple server system
 Additional richer functions:    email notification, digital       signatures, document expiration,      version control, audit trail, web      accessible … Workgroup Edition ,[object Object]
 Up to 10 concurrent users    optimum
 Small offices/ workgroups
 Database:   SQL Server 2005       Express Edition
 Approx. 250k pages/Cabinet
 Simple single server system
 Ease of use with key functionsEasy Migration
Product Overview  imageWARE Document Manager Version 4.1 imageWARE Web Document Server Version 4.1 ,[object Object]
 Allows remote or traveling users to access documents via a standard Web browser
 Offers search, update, annotation, upload, and download functions through an Internet or Extranet connection.Note:  A standard Web Browser is only IE v6
Sample Applications imageWARE Document Manager Record Related Inquiry Scenario Without imageWARE Document Manager  Record retrieval for inquiries ,[object Object]
Search through piles of file boxes/cabinets
 Locate the document by limited methods – alphabetical or chronological
 Walk back to the office or desk with the file
 File can’t be found due to being misfiled or lost Records Storage Paper records are stored in rented office space, basement, garage, etc. Answer the inquirer’s questions ,[object Object]
 Walk to a fax machine to fax
 Send a reply letter through  mail,etc.With imageWARE Document Manager Answer the inquirer’s questions ,[object Object]
 Fax or send a copy by dragging the file to the fax/email icons in iWDM
 Make annotations for future recordRecord retrieval for inquiries ,[object Object]
 Clicks of the mouse
 Locate the file instantly by searching the keyword or indexing valueRecords Storage ,[object Object]
Records are digitized through DR-Series scanner or imageRUNNER device
Records are indexed in many ways based on various retrieval criteria,[object Object]
The scan manager program works fabulously.
Using a DDMS and Digital Paper at NBCDES
Managing Student Work
Student Work Turn Around Time – Our Proposed Process Received in whatever format and is made digital. Distributed to markers and teachers – all managed digitally. Returned work to student digitally. Archived digitally.
The process we came up with …

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Ddms presentation2011

  • 1. YouTube - Paper Party Ray & Cheryl Story Paper Party
  • 2. Sharing the process of going digital. Advantages of Digital Paper in a DL School
  • 3. Defining digital paper and how it is managed. Why we moved to this form of working with paper. The benefits of using to DDMS to our school and delivery. The shifts in thinking and logistics of making this shift. Thoughts of our staff as they went through this process Topics Covered in Today’s Session
  • 4. Today’s Session Welcome. Let’s have a conversation. Context our school found itself in. First, defining a DDMS and what it can do. How we built our infrastructure to manage paper digitally. How we use our DDMS and work with digital paper. How we had to change our thinking in order to make this work. Our staff. Our processes for managing paper. How this will affect the various players. Next steps. The thoughts of our staff as we are going through this process.
  • 5. When I first heard about us doing this, I wanted to quit. There was no way I wanted to go through this hassle. … However, … Janice Gibos – our Head Secretary
  • 7. Factors that started us down this road. We have students spread over a very wide area. Assignments (mail) could take 3-4 weeks to get back to students. This long of a turn around time removed any opportunity to actually teach our students. We needed better accountability for the paper we managed. Our systems and processes became very complex as we tried to change to a DL model to improve our students learning opportunities. We were huge paper consumers. Some pieces of paper were copied up to 6 or 7 times.
  • 8. How Did We Manage all this Paper? Student assignments were often copied as many as six times. Paper Budget - $40 000 / year to $25 000 / year over 2 years. Our mail cost were a significant line item in our budget. Mail Budget - $35 000 / year to $25 000 / year over 2 years. Most of our clerical time was spent moving paper through our different processes. We had a vehicle and hired a person to drive paper around Fort St. John for us. Cover a huge area – movement of paper was very slow. Making teaching almost impossible. Our processes were convoluted. We needed better accountability for the paper we managed. Cost of managing paper in the US!
  • 9. Our need was to process paper at digital speeds.
  • 10. The Solution Needed To: Significantly reduce school work turn around time for our students. (48 hours at most.) Significantly reduce / eliminate lost student work. Encourage and facilitate flexibility for teachers to teach and students to complete courses. Streamline and simplify our paper handling and storage procedures. Make it much easier to find pieces of paper. Significantly reduce or eliminate our use of paper. Significantly reduce or eliminate our mail and courier costs. Significantly reduce our carbon footprint.
  • 11. The solution was to buy a DDMS.
  • 12. Initial set-up was a bit cumbersome - it was a learning experience both for us and the Canon techs - but definitely worth it!
  • 13. What is a Digital Document Management System?
  • 14. According to Wikipedia: A document management system (DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. It is usually also capable of keeping track of the different versions created by different users (history tracking).Or A Digital Document Management System is the digital equivalent of the paper-based document management systems that all offices employ; for example, a filing cabinet. What is a DDMS?
  • 15. These are the things you want a DDMS to be able to do: Metadata (to be able to search effectively) Integration Capture Indexing Storage Retrieval Distribution Security Workflow Collaboration Versioning Searching Publishing Reproduction Audit Information Link here for details.
  • 16.
  • 17. 75% will be in electronic format
  • 18. 20% will be printed on a printer
  • 19. 5% will be produced on a photocopier
  • 20. 2010 Projections for Print Volume:
  • 21. The number of pages printed on a printer is expected to be 3.25 trillion pages
  • 22. Pages produced on a photocopier continue to declineFrom Canon Trends in the creation of documents
  • 24. Paper Management of Content Everything in specific containers (files / drawers / boxes / …) so that it is easy to find. Takes up space. Mistakes are an issue. Accuracy and finding files are issues. Constant updating required Everything put into larger / broader categories (digital folders & cabinets) and is tagged with clear file names & key words. You find files by searching key words. Processes can copy current paper practices. Challenge is to come up with new processes that take advantage of digital capabilities. Paper vs Digital Digital Management of Content
  • 25. Key Ideas to Consider Cabinet and File Structures Less is more File Names & Keywords – Meta Tagging helps you find your files Tagging conventions File Indexing Converting processes Taking advantage of digital capabilities Involve the staff using the DDMS in its set up Training is key Data Integrity – Virtualization & Back Up Who are your users and setting up accounts efficiently is vital Active Directory is key component
  • 26. Key Ideas to Consider … 2 Versioning Being able to look at previous versions of a document Logs Lays out the complete history of the document. Dates, times, who accessed it, who moved it, … Date stamping of each version of a document is an excellent tool for audits. Security Accounts – levels of permissions – isolating pieces. Technology This is the horse that carries you. Communications 5 W’s & H Properties (what can be changed/manipulated in the system) Staff development Your people are the most important part of this process.
  • 27. I wish it was more compatible to Mac's
  • 28. Infrastructure of our system How we built the …
  • 29. Process we went through.
  • 30. Players in our paper management cycle! The system had to meet the needs of each of these groups!
  • 31. For The DDMS We Selected Canon …
  • 34. Meta Data structure. Cabinet and Folder Structure How will the content in the DDMS be able to integrate with other key pieces and systems. EG: SIR – Moodle – Google Docs – ESiS – the rest of the district. How will you archive your data? Building the DDMS – Key Ideas
  • 38. Filing in the DDMS is much faster than physically filing.
  • 41. General Overview of Canon’s Digital Document Management System
  • 42.
  • 43.
  • 44.
  • 45. Up to 1,000 concurrent users optimum
  • 46. Medium size companies/ enterprise departments
  • 47. Database: MS SQL
  • 48. Approx. 10M pages/Cabinet
  • 50.
  • 51. Up to 10 concurrent users optimum
  • 52. Small offices/ workgroups
  • 53. Database: SQL Server 2005 Express Edition
  • 54. Approx. 250k pages/Cabinet
  • 55. Simple single server system
  • 56. Ease of use with key functionsEasy Migration
  • 57.
  • 58. Allows remote or traveling users to access documents via a standard Web browser
  • 59. Offers search, update, annotation, upload, and download functions through an Internet or Extranet connection.Note: A standard Web Browser is only IE v6
  • 60.
  • 61. Search through piles of file boxes/cabinets
  • 62. Locate the document by limited methods – alphabetical or chronological
  • 63. Walk back to the office or desk with the file
  • 64.
  • 65. Walk to a fax machine to fax
  • 66.
  • 67. Fax or send a copy by dragging the file to the fax/email icons in iWDM
  • 68.
  • 69. Clicks of the mouse
  • 70.
  • 71. Records are digitized through DR-Series scanner or imageRUNNER device
  • 72.
  • 73. The scan manager program works fabulously.
  • 74. Using a DDMS and Digital Paper at NBCDES
  • 76. Student Work Turn Around Time – Our Proposed Process Received in whatever format and is made digital. Distributed to markers and teachers – all managed digitally. Returned work to student digitally. Archived digitally.
  • 77. The process we came up with …
  • 78.
  • 79.
  • 80.
  • 81.
  • 84. Can scan 60 pages per minute
  • 85.
  • 86. Examples of other digital procedures we adopted … “Batch” is now printed to a .pdf file that staff can access Receipts, introductory letters, student handbooks, report cards, etc. are emailed to the students Student files are sent as a disc rather than a hard copy Use Audacity for oral assignments instead of tapes/cds Google documents are used whenever possible – from student lists to staff potluck signups Digital birthday cards are sent to staff members to sign and emailed to the recipient
  • 87. I like that we can always go back and find a student's paper.
  • 88. Features in our DDMS to Highlight …
  • 90. I always find what I need - ex: even if a paper is misfiled you can use the search function and find out where it is.
  • 91. Structure of Student Files …
  • 92. It takes more time to 'create' the folder for each student with all the linking, etc. than it did to put a label on a physical folder - but it is so much nicer to look through.
  • 93. It is slower, but all the information that is accessible in our building is accessible anywhere there is web access. In a family home, or in a school, I can look up anything that we would have on file about a given student. Web Based Web Demo.
  • 94. The web version isn't nearly as functional as the 'real' version.
  • 95. Getting our Staff on Board Our staff are the most important part of this entire process of completely changing the way we manage paper. Involved them in every step of the way. Introduced the idea and went to lengths to show them why this would be a good idea for our students and our building. Actively sought feedback from them every step of the way. Invited them to be part of decisions along the way. Let them have say and sway in the choices we made. Built the system according to their ideas - not ours. Did do a lot of pro d with them so they had a good knowledge base to work from. Listened to their ideas and their stresses. Fixed what we could and tried to understand their frustrations. Not once did anyone ever say that they wanted to go back to the old way or they were going to quit.
  • 96. Changes in our thinking and next steps …
  • 97. We are still at the place where we want to replicate the old ways of managing paper and doing it in digital form. Meta tagging is the core concept. Then we have to learn how to work with tagged documents. Less is more. You can keep it all! Key Ideas
  • 98. Future Digital Processes All forms are in process of being digitized (L0A, Medical, Computer requests, etc.) Registration form and first assignments will be able to be completed digitally Courses, including textbooks, will be moved into the student’s file in the DDMS upon registration All tests will be written electronically
  • 99. … Now I would not go back to the way we worked before the DDMS Janice Gibos – Our Head Secretary
  • 101. Once I learned how to use it I found it was very easy and I love it!
  • 102. Works well for marking and keeping track of work.
  • 103. The search function pulls up way too much information so unless I am looking for something that is misfiled I never use it.
  • 104. I like being able to have access to everything for a student - the registration form, receipts, marked assignments, etc - right from my desk if the student is on the phone. It is so much quicker.
  • 105. Many staff members can be looking at the same information at the same time - from anywhere there is an internet connection.
  • 106. "I really like the drag and drop functions" (Jamie - work experience student)
  • 107. The scanning is much more complex than just putting the papers on it and pressing a button - it's a learning process for students as to how to send their work in (no staples, dark enough to scan....)
  • 108. The DDMS has safe and secure filing.
  • 109. It is recommended for 'filing' in the DDMS to use a naming convention so retrieving files is easy. Getting everyone on board with this can be time consuming and frustrating.
  • 110. It is nice when you click on a file to have everything in that file alphabetized and to be able to change the sort function ie: by name, by size, by date modified
  • 111. I like it very much - nothing I hate!

Notes de l'éditeur

  1. This is what we conceptualize going paperless means. How close to accurate is this? Tell story of Ray & Cheryl not wanting to use computer because electric typewriters were so much better.
  2. Talk about what we did at each stage. Talk about hardware – peripheral software (Google Docs & Adobe)
  3. Describe the different cabinets
  4. Quick overview of what is in each folder – student files is next slide
  5. Eventually students will upload their work into their DDMS folder. It will automatically email nbcdesworktobemarked and we will retrieve the work from their file. Marked work will be moved into their Marked Work folder in the Student Access Cabinet and it will email the student telling them they have received marked work. After 30 days marked work will automatically move to their work archived folder. Of the 3 student folders only the student’s folder can be written to. The other 2 folders are view only.The only folder a student can view is their own. They will see all of the alphabetized folders, but no names.