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OMS 2010: Search & Social A Global Perspective  Aaron Kahlow CEO, Online Marketing Connect #OMConnect  Facebook “Aaron Kahlow”
What I will Cover ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who’s this guy talking to us  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
You? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RESEARCH
Basics: You Must Consider first ,[object Object],[object Object],[object Object],[object Object]
It’s Shifting
Experiment Stage
Get Beyond Experimenting
Lack of Understanding
Summary: US/UKLANDSCAPE  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Now APAC
Apply to APAC..It’s Local
It’s Age Irrelevant ,[object Object],[object Object]
It’s BIG Part of Buying Cycle
Searching NOT Surfing
Aligning Motivations are Key
Everything Researched ,[object Object]
Social Groups Double Everywhere
Your Customers: Feedback NOT Friends
Useful Content, Apps & Insight
Facebook over LI; No on Twitter  ,[object Object],[object Object],[object Object]
Search + Recommend ,[object Object],[object Object]
The Human Side  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Big Part of Life time Value
Top Line Trends (proof)
Friends, Family & Reviews ,[object Object],[object Object],[object Object],[object Object],[object Object]
Global Trends Only as good as Local Impact
Local Needs Local.. Not Alone
Local Example
Behavior + Money
Tips Locally
Research Summary
Global Trends in Digital Content and Usage: Similarities between East and West ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Continued  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Can’t for get Human Behavior
Start: Change by Behavior  (Not Opinion) ,[object Object],[object Object],[object Object],[object Object]
Time Spent in Week
Changed the World, not just Business..   ,[object Object],[object Object],[object Object],[object Object]
Who is the Social Customer ,[object Object],[object Object],[object Object]
Breakdown of Social Customers * Source: Forrester Benchmark Survey  Monthly  Actions  Gen Y 18 - 26 Gen X 27 -40 Boomer 41 - 50 Boomer + 51 - 61 Creators Blog Publish Web Page  15% 22% 4% 12% 2% 7% 1% 6% Critics Visit Boards/Chat Visit Rating sites 32% 17% 21% 16% 14% 12% 10% 10% Collectors Use RSS Use Social Sites Use Photo Sharing 4% 37% 29% 3% 12% 22% 2% 6% 13% 1% 4% 12% Coach Potatoes Read Blogs Watch Video Listen to Podcast 27% 32% 9% 14% 25% 6% 9% 18% 5% 7% 12% 4%
Who’s The Social Customer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Changing Your Behavior & Understanding Your Customer
How does it apply to my Business?
Why does it Matter? ,[object Object],[object Object],[object Object],[object Object]
Ask Yourself ,[object Object],[object Object],[object Object],[object Object]
For Future Reference  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appendix
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
State of Social & Search: Cheng Po
Everyone knows the story right?  ,[object Object],[object Object],[object Object],[object Object]
Social and Search Equivalent ,[object Object],[object Object],[object Object],[object Object]
Sources ,[object Object],[object Object],[object Object],[object Object],[object Object]
It’s Time to be the Navy not the Pirate
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Search & Social Media: A Global Perspective on What Drives Results for UK / US Marketers and How it Applies to All Markets

Notes de l'éditeur

  1. APK: Focus on All things marketing THEN Email