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Improving ICT4D Impact Assessment Pan-all Partners’ Conference Penang, Malaysia June 13, 2009
What is Impact Assessment? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Impact Assessment versus  Project Monitoring & Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Impact Assessment versus Project Monitoring & Evaluation Source:  Souter, D.  2008.  BCO Impact Assessment Study:  Final Report. http://www.bcoalliance.org/system/files/BCO_FinalReport.pdf  After Implementation Lasting and sustainable change Impact Assessment At the end of implementation Performance against objectives Evaluation During Implementation Ongoing Activities Monitoring Primary Timing  Measuring Activity
The ICT4D Value Chain Precursors -Data systems -Legal -Institutional -Human -Technological -Leadership -Drivers/Demand Inputs -Money -Labour -Technology -Values and Motivations -Political support -Targets Intermediates / Deliverables -Telecentres -Libraries -Shared telephony -Other public  access systems Outputs -New Communication Patterns -New Information & Decisions -New Actions & Transactions Outcomes -Financial  & other quantitative benefits -Qualitative benefits -Disbenefits Development  Impacts -Public goals (e.g. MDGs) Strategy Implementation Adoption Use Exogenous Factors READINESS UPTAKE IMPACT AVAILABILITY Sustainability Scalability Heeks, R. and  A. Molla.  2008.  Compendium on Impact Assessment of ICT-for-Development  Projects.  http://ict4dblog.files.wordpress.com/2009/06/idrc-ia-for-ict4d-compendium1.doc
What Makes Impact  Assessment Difficult?
Challenges Related Impact Measurements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Complexity of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contextual Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Challenge of Baseline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Challenge of Attribution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenge of Aggregation and Disaggregation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Challenge of the Non-Users ,[object Object],[object Object],[object Object],[object Object],[object Object]
Challenge of the Unexpected ,[object Object],[object Object],[object Object],[object Object],[object Object]
Challenge of Perception ,[object Object],[object Object],[object Object],[object Object],[object Object]
« Longitudinal » Problem ,[object Object],[object Object],[object Object],[object Object]

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Ia Clinic Penang

  • 1. Improving ICT4D Impact Assessment Pan-all Partners’ Conference Penang, Malaysia June 13, 2009
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  • 4. Impact Assessment versus Project Monitoring & Evaluation Source: Souter, D. 2008. BCO Impact Assessment Study: Final Report. http://www.bcoalliance.org/system/files/BCO_FinalReport.pdf After Implementation Lasting and sustainable change Impact Assessment At the end of implementation Performance against objectives Evaluation During Implementation Ongoing Activities Monitoring Primary Timing Measuring Activity
  • 5. The ICT4D Value Chain Precursors -Data systems -Legal -Institutional -Human -Technological -Leadership -Drivers/Demand Inputs -Money -Labour -Technology -Values and Motivations -Political support -Targets Intermediates / Deliverables -Telecentres -Libraries -Shared telephony -Other public access systems Outputs -New Communication Patterns -New Information & Decisions -New Actions & Transactions Outcomes -Financial & other quantitative benefits -Qualitative benefits -Disbenefits Development Impacts -Public goals (e.g. MDGs) Strategy Implementation Adoption Use Exogenous Factors READINESS UPTAKE IMPACT AVAILABILITY Sustainability Scalability Heeks, R. and A. Molla. 2008. Compendium on Impact Assessment of ICT-for-Development Projects. http://ict4dblog.files.wordpress.com/2009/06/idrc-ia-for-ict4d-compendium1.doc
  • 6. What Makes Impact Assessment Difficult?
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