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The innovation challenge. by Patrick Willemarck
 
“ What you find says a lot about what you’re searching.  I do find and don’t search anymore.”  Pablo Picasso
1. How to cope with what’s going wrong ? 2. Focus on creating a superior value of use 3. New economy, new rules 4. A few thoughts about how to innovate 5. A few things to keep in mind
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-100 -80 -60 -40 -20 0 20 40 60 80 100 Prix Promotions Publicité Choix nouveautés fra îcheur Modernité Localisation Plaisir courses Personnel disponible Accueil Suivi des marques Service clients  Enseigne préférée CARREFOUR COLRUYT CORA DELHAIZE + AD ALDI SUPER GB + PARTNER LIDL
Théo Janssen,  kinetisch beeldhouwer
 
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Red Ocean Strategy Focus on existing customers Compete in existing market space Beat the competition Exploit existing demand Make the value-cost trade-off Align the whole system of a firm’s activities with the strategic choice of differentiation or low cost Blue Ocean Strategy Focus on non-customer Create uncontested market space Make the competition irrelevant Create and capture new demand Break the value-cost  trade-off Align the whole system of a firm’s activities in pursuit of differentiation and low cost
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Focus on creating  a superior value of use
Superior value of use resources Context  of use References
The context of use The three us The failures of marketing research Demand is an ecosystem
References in the market
Brands and companies are under pressure Distribution Advertising Media Product Parity Competition Marketing  Inconsistencies The Consumer The Brand Promotional Explosion
 
 
What is the objective of Business ?
“ To  make  and  keep  a customer” Peter Drucker ‘ Father of’ Management Consulting 1959
It’s all about   relationships
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Building relationships helps fighting against the passive nature of marketing
This leads us to a more updated definition of what we do.... ,[object Object],To  ‘Unique Brand Behaviour’
Resources
Resources Think in terms of platform like iPod and iTunes and iPhone. Follow two strategies at the same time: -  the core competency school of strategy :  deepen what you’re excellent at. -  the leverage capabilities school of strategy :  mobilize ressources outside your firm, at the edges. Be ex-centric.
Resources “ There are allways more smart people outside your company than within it” Bill Joy, co-founder of Sun Microsystems
 
“ The truth   is that we only have  one trick   - but it is a very good one.  We concentrate in achieving that  every ‘experience’   that a customer has with us is  perfect. ” Jeff Bezos,  Founder Amazon.com
Creation of  superior value of use , is going to be the currency of this economy.
Why ?  It favours good profit vs  bad  profit. ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Welcome in the  « what can I do for you »  economy.
3. New economy, new rules
An economy imposing a paradigm shift. ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
The example of Dell ,[object Object],[object Object],[object Object],[object Object],Source: Fred Reichheld, The Ultimate Question, Bain&Company.
The challenge is about  creating and delivering Superior Value of Use  in the daily life of users  and even stakeholders.
Another example
The big gap of the “what can I do for you economy” ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion: What is really new in this economy ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The  you niverse
Conclusion: What is really new in this economy ? The  me -commerce
Conclusion: What is really new in this economy ? The entry into  « reverse markets » ,[object Object],[object Object],Source: John Hagel III
Conclusion: What is really new in this economy ? The entry into  « reverse markets » ,[object Object],[object Object],Source: John Hagel III
4. A few thoughts about  how to innovate
4.1. The edisonteam
4.2. Ex-centricity We’ve seen one aspect of it : consumercentricity. Let’s look at another one inspired by surfers and John Hagel.
 
First , if you want to push your performance levels, find the relevant edge. Second , attract motivated groups of people to these edges to work together around challenging performance issues. Third , recognize that the people who are likely to be attracted to the edge are big risk-takers. Fourth , recognize that the edge fosters not just risk-taking, but very different cultures that are also "edgy. Fifth , find ways to appropriate insights from adjacent disciplines and even more remote areas of activity.  »  Sixth , bring users and developers of technology close together.   John Hagel in Business Week, 2008.
4.3.   Business Ideal ©   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],An organization The  ideal business  laws An individual The 8 habits of Covey
4.4.   Structure and culture 
 
4.4.   Attitude 
Rules to live by :  - Resist the usual  - Ideas come from everywhere - Everybody can contribute - Open source and trust are critical - Having ideas is more important than owning it - There is no territory for an idea except the Cy - Playing with best players makes you play better - Sustain intrapreneurship (3M, Google) - Innovation never lead to instant perfection: you need a commitment to improve or rejuvenate ideas - Numbers are essential: you need data, it frees people from worries about politics. - Creativity loves constraints - Money follow customers - The interest of the future is about inventing it rather than knowing how it will look. - The future belongs to heretics, not prophets. Inspired by a conference from Marissa Mayer  @ Stanford.
Conclusions
« The more I practice,  the luckier I get. » Gary Player.
What should you remember ?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
21, rue Joseph Bensstraat 1180 Brussels Belgium www.themagneticthink.com [email_address]

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The innovation challenge

  • 1. The innovation challenge. by Patrick Willemarck
  • 2.  
  • 3. “ What you find says a lot about what you’re searching. I do find and don’t search anymore.” Pablo Picasso
  • 4. 1. How to cope with what’s going wrong ? 2. Focus on creating a superior value of use 3. New economy, new rules 4. A few thoughts about how to innovate 5. A few things to keep in mind
  • 5.
  • 6.  
  • 7.  
  • 8.  
  • 9. -100 -80 -60 -40 -20 0 20 40 60 80 100 Prix Promotions Publicité Choix nouveautés fra îcheur Modernité Localisation Plaisir courses Personnel disponible Accueil Suivi des marques Service clients Enseigne préférée CARREFOUR COLRUYT CORA DELHAIZE + AD ALDI SUPER GB + PARTNER LIDL
  • 10. Théo Janssen, kinetisch beeldhouwer
  • 11.  
  • 12.  
  • 13.  
  • 14.
  • 15.  
  • 16.  
  • 17. Red Ocean Strategy Focus on existing customers Compete in existing market space Beat the competition Exploit existing demand Make the value-cost trade-off Align the whole system of a firm’s activities with the strategic choice of differentiation or low cost Blue Ocean Strategy Focus on non-customer Create uncontested market space Make the competition irrelevant Create and capture new demand Break the value-cost trade-off Align the whole system of a firm’s activities in pursuit of differentiation and low cost
  • 18.
  • 19. 2. Focus on creating a superior value of use
  • 20. Superior value of use resources Context of use References
  • 21. The context of use The three us The failures of marketing research Demand is an ecosystem
  • 23. Brands and companies are under pressure Distribution Advertising Media Product Parity Competition Marketing Inconsistencies The Consumer The Brand Promotional Explosion
  • 24.  
  • 25.  
  • 26. What is the objective of Business ?
  • 27. “ To make and keep a customer” Peter Drucker ‘ Father of’ Management Consulting 1959
  • 28. It’s all about relationships
  • 29.
  • 30.
  • 32. Resources Think in terms of platform like iPod and iTunes and iPhone. Follow two strategies at the same time: - the core competency school of strategy : deepen what you’re excellent at. - the leverage capabilities school of strategy : mobilize ressources outside your firm, at the edges. Be ex-centric.
  • 33. Resources “ There are allways more smart people outside your company than within it” Bill Joy, co-founder of Sun Microsystems
  • 34.  
  • 35. “ The truth is that we only have one trick - but it is a very good one. We concentrate in achieving that every ‘experience’ that a customer has with us is perfect. ” Jeff Bezos, Founder Amazon.com
  • 36. Creation of superior value of use , is going to be the currency of this economy.
  • 37.
  • 38.  
  • 39.  
  • 40. Welcome in the « what can I do for you » economy.
  • 41. 3. New economy, new rules
  • 42.
  • 43.  
  • 44.
  • 45. The challenge is about creating and delivering Superior Value of Use in the daily life of users and even stakeholders.
  • 47.
  • 48.
  • 49. Conclusion: What is really new in this economy ? The me -commerce
  • 50.
  • 51.
  • 52. 4. A few thoughts about how to innovate
  • 54. 4.2. Ex-centricity We’ve seen one aspect of it : consumercentricity. Let’s look at another one inspired by surfers and John Hagel.
  • 55.  
  • 56. First , if you want to push your performance levels, find the relevant edge. Second , attract motivated groups of people to these edges to work together around challenging performance issues. Third , recognize that the people who are likely to be attracted to the edge are big risk-takers. Fourth , recognize that the edge fosters not just risk-taking, but very different cultures that are also "edgy. Fifth , find ways to appropriate insights from adjacent disciplines and even more remote areas of activity.  » Sixth , bring users and developers of technology close together.  John Hagel in Business Week, 2008.
  • 57.
  • 58.
  • 59. 4.4. Structure and culture 
  • 60.  
  • 61. 4.4. Attitude 
  • 62. Rules to live by : - Resist the usual - Ideas come from everywhere - Everybody can contribute - Open source and trust are critical - Having ideas is more important than owning it - There is no territory for an idea except the Cy - Playing with best players makes you play better - Sustain intrapreneurship (3M, Google) - Innovation never lead to instant perfection: you need a commitment to improve or rejuvenate ideas - Numbers are essential: you need data, it frees people from worries about politics. - Creativity loves constraints - Money follow customers - The interest of the future is about inventing it rather than knowing how it will look. - The future belongs to heretics, not prophets. Inspired by a conference from Marissa Mayer @ Stanford.
  • 64. « The more I practice, the luckier I get. » Gary Player.
  • 65.
  • 66. 21, rue Joseph Bensstraat 1180 Brussels Belgium www.themagneticthink.com [email_address]