SlideShare une entreprise Scribd logo

Slides 29 - 35

•Télécharger en tant que PPT, PDF•
•
Paul Ward
Paul Ward

Networked markets allow consumers to quickly change suppliers and employers based on the information available online. Consumers now have more knowledge and expectations about products, and will find suppliers that meet their needs. Companies must communicate with customers in a transparent, human way to understand their concerns and build trust within their community.

FormationBusinessDivertissement et humour
1  sur  8
Slides 29 – 35
Elvis said it best: "We can't go on together with suspicious minds." ,[object Object],[object Object],[object Object]
Brand loyalty is the corporate version of going steady, but the breakup is inevitable—and coming fast. Because they are networked, smart markets are able to renegotiate relationships with blinding speed. ,[object Object],[object Object],[object Object]
Networked markets can change suppliers overnight. Networked knowledge workers can change employers over lunch. Your own "downsizing initiatives" taught us to ask the question: "Loyalty? What's that?" ,[object Object],[object Object],[object Object]
Smart markets will find suppliers who speak their own language. ,[object Object],[object Object],[object Object],[object Object]
Learning to speak with a human voice is not a parlor trick. It can't be "picked up" at some tony conference. ,[object Object],[object Object],[object Object],[object Object]
To speak with a human voice, companies must share the concerns of their communities. ,[object Object],[object Object],[object Object],[object Object]
But first, they must belong to a community. ,[object Object],[object Object],[object Object],[object Object]

Recommandé

Martie Woods Interview
Martie Woods InterviewMartie Woods Interview
Martie Woods Interview
Mwestergaard
 
Telephone marketing in transition
Telephone marketing in transitionTelephone marketing in transition
Telephone marketing in transition
Religence
 
Customer service2
Customer service2Customer service2
Customer service2
Ejike Fredricks
 
Marketing Functional standardization
Marketing Functional standardizationMarketing Functional standardization
Marketing Functional standardization
Karina Ananta
 
Networkone_Shopper Marketing_2015
Networkone_Shopper Marketing_2015Networkone_Shopper Marketing_2015
Networkone_Shopper Marketing_2015
cdonnelly59
 
A N A T O M Y O F C U S T O M E R L O V E
A N A T O M Y O F C U S T O M E R L O V EA N A T O M Y O F C U S T O M E R L O V E
A N A T O M Y O F C U S T O M E R L O V E
guest8fdbdd
 
tana resume
tana resumetana resume
tana resume
Dytana Poindexter
 
Raymark | Beyond MPOS: Diversifying Retail Mobile Solutions for Greater ROI
Raymark | Beyond MPOS: Diversifying Retail Mobile Solutions for Greater ROIRaymark | Beyond MPOS: Diversifying Retail Mobile Solutions for Greater ROI
Raymark | Beyond MPOS: Diversifying Retail Mobile Solutions for Greater ROI
Raymark
 

Recommandé

Martie Woods Interview
Martie Woods InterviewMartie Woods Interview
Martie Woods Interview
Mwestergaard
 
Telephone marketing in transition
Telephone marketing in transitionTelephone marketing in transition
Telephone marketing in transition
Religence
 
Customer service2
Customer service2Customer service2
Customer service2
Ejike Fredricks
 
Marketing Functional standardization
Marketing Functional standardizationMarketing Functional standardization
Marketing Functional standardization
Karina Ananta
 
Networkone_Shopper Marketing_2015
Networkone_Shopper Marketing_2015Networkone_Shopper Marketing_2015
Networkone_Shopper Marketing_2015
cdonnelly59
 
A N A T O M Y O F C U S T O M E R L O V E
A N A T O M Y O F C U S T O M E R L O V EA N A T O M Y O F C U S T O M E R L O V E
A N A T O M Y O F C U S T O M E R L O V E
guest8fdbdd
 
tana resume
tana resumetana resume
tana resume
Dytana Poindexter
 
Raymark | Beyond MPOS: Diversifying Retail Mobile Solutions for Greater ROI
Raymark | Beyond MPOS: Diversifying Retail Mobile Solutions for Greater ROIRaymark | Beyond MPOS: Diversifying Retail Mobile Solutions for Greater ROI
Raymark | Beyond MPOS: Diversifying Retail Mobile Solutions for Greater ROI
Raymark
 
Reaction Slides 85 - 95
Reaction Slides 85 - 95Reaction Slides 85 - 95
Reaction Slides 85 - 95
Paul Ward
 
Slides 36 - 42
Slides 36 - 42Slides 36 - 42
Slides 36 - 42
Paul Ward
 
95 Theses
95 Theses95 Theses
95 Theses
Ellen Evangelista
 
Whitepaper: The future of retail.
Whitepaper: The future of retail. Whitepaper: The future of retail.
Whitepaper: The future of retail.
Liquid Agency
 
C360 Brand Platform
C360 Brand PlatformC360 Brand Platform
C360 Brand Platform
Pablo Muniz
 
The art of a stellar customer experience
The art of a stellar customer experienceThe art of a stellar customer experience
The art of a stellar customer experience
Nefeli Vintzilaiou, Assoc CIPD
 
It's Not You, It's Me.
It's Not You, It's Me. It's Not You, It's Me.
It's Not You, It's Me.
Epsilon Marketing
 
Customer_Intelligence_IQ (1)
Customer_Intelligence_IQ (1)Customer_Intelligence_IQ (1)
Customer_Intelligence_IQ (1)
Jaquie Scammell
 
Raange 3 most powerful things
Raange 3 most powerful thingsRaange 3 most powerful things
Raange 3 most powerful things
Eric Nykamp
 
Ways to increase your customer base
Ways to increase your customer baseWays to increase your customer base
Ways to increase your customer base
SoftProdigy - We know software!
 
Ultimate Customer Experience Guide
Ultimate Customer Experience GuideUltimate Customer Experience Guide
Ultimate Customer Experience Guide
Daniel Howard
 
28 tips solicitors can use to win more work from their existing clients
28 tips solicitors can use to win more work from their existing clients28 tips solicitors can use to win more work from their existing clients
28 tips solicitors can use to win more work from their existing clients
Douglas McPherson
 
Brand Socializition Opportunities Brought by Digital ——Sure Liu, General Mana...
Brand Socializition Opportunities Brought by Digital ——Sure Liu, General Mana...Brand Socializition Opportunities Brought by Digital ——Sure Liu, General Mana...
Brand Socializition Opportunities Brought by Digital ——Sure Liu, General Mana...
Simba Events
 
3 Tips Every Small Business Should Know
3 Tips Every Small Business Should Know3 Tips Every Small Business Should Know
3 Tips Every Small Business Should Know
Vium Brand & Marketing Group
 
Customer Classification
Customer Classification Customer Classification
Customer Classification
Nishan Navaratne
 
Wendy lea, community effect
Wendy lea, community effectWendy lea, community effect
Wendy lea, community effect
bill_lee_cce
 
The Human Brand
The Human BrandThe Human Brand
The Human Brand
Counselorauto
 
Social Selling tips by Top Social Selling Thought Leaders
Social Selling tips by Top Social Selling Thought LeadersSocial Selling tips by Top Social Selling Thought Leaders
Social Selling tips by Top Social Selling Thought Leaders
Jill Sida
 
Branding In A New Economy
Branding In A New EconomyBranding In A New Economy
Branding In A New Economy
Karen Meyers Holzer
 
95 Thesis 64 70
95 Thesis 64 7095 Thesis 64 70
95 Thesis 64 70
licensedcoffeejunkie
 
Itethic Reader V.1.1
Itethic Reader V.1.1Itethic Reader V.1.1
Itethic Reader V.1.1
Paul Ward
 
Itethic Reader V.1.1
Itethic Reader V.1.1Itethic Reader V.1.1
Itethic Reader V.1.1
Paul Ward
 

Contenu connexe

Similaire à Slides 29 - 35

Reaction Slides 85 - 95
Reaction Slides 85 - 95Reaction Slides 85 - 95
Reaction Slides 85 - 95
Paul Ward
 
Slides 36 - 42
Slides 36 - 42Slides 36 - 42
Slides 36 - 42
Paul Ward
 
C360 Brand Platform
C360 Brand PlatformC360 Brand Platform
C360 Brand Platform
Pablo Muniz
 
The art of a stellar customer experience
The art of a stellar customer experienceThe art of a stellar customer experience
The art of a stellar customer experience
Nefeli Vintzilaiou, Assoc CIPD
 
Customer_Intelligence_IQ (1)
Customer_Intelligence_IQ (1)Customer_Intelligence_IQ (1)
Customer_Intelligence_IQ (1)
Jaquie Scammell
 
Social Selling tips by Top Social Selling Thought Leaders
Social Selling tips by Top Social Selling Thought LeadersSocial Selling tips by Top Social Selling Thought Leaders
Social Selling tips by Top Social Selling Thought Leaders
Jill Sida
 

Similaire à Slides 29 - 35 (20)

Reaction Slides 85 - 95
Reaction Slides 85 - 95Reaction Slides 85 - 95
Reaction Slides 85 - 95
 
Slides 36 - 42
Slides 36 - 42Slides 36 - 42
Slides 36 - 42
 
95 Theses
95 Theses95 Theses
95 Theses
 
Whitepaper: The future of retail.
Whitepaper: The future of retail. Whitepaper: The future of retail.
Whitepaper: The future of retail.
 
C360 Brand Platform
C360 Brand PlatformC360 Brand Platform
C360 Brand Platform
 
The art of a stellar customer experience
The art of a stellar customer experienceThe art of a stellar customer experience
The art of a stellar customer experience
 
It's Not You, It's Me.
It's Not You, It's Me. It's Not You, It's Me.
It's Not You, It's Me.
 
Customer_Intelligence_IQ (1)
Customer_Intelligence_IQ (1)Customer_Intelligence_IQ (1)
Customer_Intelligence_IQ (1)
 
Raange 3 most powerful things
Raange 3 most powerful thingsRaange 3 most powerful things
Raange 3 most powerful things
 
Ways to increase your customer base
Ways to increase your customer baseWays to increase your customer base
Ways to increase your customer base
 
Ultimate Customer Experience Guide
Ultimate Customer Experience GuideUltimate Customer Experience Guide
Ultimate Customer Experience Guide
 
28 tips solicitors can use to win more work from their existing clients
28 tips solicitors can use to win more work from their existing clients28 tips solicitors can use to win more work from their existing clients
28 tips solicitors can use to win more work from their existing clients
 
Brand Socializition Opportunities Brought by Digital ——Sure Liu, General Mana...
Brand Socializition Opportunities Brought by Digital ——Sure Liu, General Mana...Brand Socializition Opportunities Brought by Digital ——Sure Liu, General Mana...
Brand Socializition Opportunities Brought by Digital ——Sure Liu, General Mana...
 
3 Tips Every Small Business Should Know
3 Tips Every Small Business Should Know3 Tips Every Small Business Should Know
3 Tips Every Small Business Should Know
 
Customer Classification
Customer Classification Customer Classification
Customer Classification
 
Wendy lea, community effect
Wendy lea, community effectWendy lea, community effect
Wendy lea, community effect
 
The Human Brand
The Human BrandThe Human Brand
The Human Brand
 
Social Selling tips by Top Social Selling Thought Leaders
Social Selling tips by Top Social Selling Thought LeadersSocial Selling tips by Top Social Selling Thought Leaders
Social Selling tips by Top Social Selling Thought Leaders
 
Branding In A New Economy
Branding In A New EconomyBranding In A New Economy
Branding In A New Economy
 
95 Thesis 64 70
95 Thesis 64 7095 Thesis 64 70
95 Thesis 64 70
 

Plus de Paul Ward

Paul Maverick Ward - VERTSOL Reader
Paul Maverick Ward - VERTSOL ReaderPaul Maverick Ward - VERTSOL Reader
Paul Maverick Ward - VERTSOL Reader
Paul Ward
 
Reaction Slides 50 -56
Reaction Slides 50 -56Reaction Slides 50 -56
Reaction Slides 50 -56
Paul Ward
 

Plus de Paul Ward (20)

Itethic Reader V.1.1
Itethic Reader V.1.1Itethic Reader V.1.1
Itethic Reader V.1.1
 
Itethic Reader V.1.1
Itethic Reader V.1.1Itethic Reader V.1.1
Itethic Reader V.1.1
 
Itethic Reader V.1.1
Itethic Reader V.1.1Itethic Reader V.1.1
Itethic Reader V.1.1
 
Paul Maverick Ward - VERTSOL Reader
Paul Maverick Ward - VERTSOL ReaderPaul Maverick Ward - VERTSOL Reader
Paul Maverick Ward - VERTSOL Reader
 
Reaction Slides 50 -56
Reaction Slides 50 -56Reaction Slides 50 -56
Reaction Slides 50 -56
 
Slide 28
Slide 28Slide 28
Slide 28
 
Slide 27
Slide 27Slide 27
Slide 27
 
Slide 26
Slide 26Slide 26
Slide 26
 
Slide 25
Slide 25Slide 25
Slide 25
 
Slide 24
Slide 24Slide 24
Slide 24
 
Slide 22
Slide 22Slide 22
Slide 22
 
Slide 28
Slide 28Slide 28
Slide 28
 
Slide 20
Slide 20Slide 20
Slide 20
 
Slide 19
Slide 19Slide 19
Slide 19
 
Slide 18
Slide 18Slide 18
Slide 18
 
Slide 21
Slide 21Slide 21
Slide 21
 
Slide 17
Slide 17Slide 17
Slide 17
 
Slide 16
Slide 16Slide 16
Slide 16
 
Slide 14
Slide 14Slide 14
Slide 14
 
Slide 13
Slide 13Slide 13
Slide 13
 

Dernier

Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
AnaAcapella
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
ZurliaSoop
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
heathfieldcps1
 

Dernier (20)

Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdfUGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
How to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptxHow to setup Pycharm environment for Odoo 17.pptx
How to setup Pycharm environment for Odoo 17.pptx
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdfUnit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptxHMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
 
Google Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptxGoogle Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptx
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 

Slides 29 - 35