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Piergiorgio Dal Santo 
President 
PGDS Consulting (Milan) 
7th Istanbul Fashion Conference 
8 May 2014
Learning from Luxury 
Fashion Brand Benchmarks 
Steps towards being a Brand 
Local vs. Global Brands
What Makes Luxury Brands Different? 
Prestige Brand Strategies 
Developing Brand Equity 
Key Luxury Business Trends
What Makes Luxury Brands Different? 
Strong cultural foundations (Heritage) 
Dream and desirability factors 
Unique and strong Brand DNA and Codes 
Signature and creative audacity 
Marketing of the offer, not to demand
Prestige Brand Strategies 
Balancing image and business 
Consumer relationship (brand, experience) 
Refreshing the Dream Factor (desire) 
Reaching new customers 
Developing new products 
Remaining true to their DNA
Developing Brand Equity 
No luxury without the Brand 
Identity 
Coherence 
Defend rights 
Communicate frequently
+ CONSUMERS 
European Crisis: 
+ Tourism 
+ Digital 
+ Accessorization 
+ Flagship stores 
- Wholesale 
- Eastern Europe 
- MARKETS 
• USA market still no. 1, 
becomes key growth engine 
• Japan, Italy, China 
• NYC, Paris, London, HK 
• Mens outperforms Womens 
• + Made-to-measure 
• Importance of 1st line 
sportswear, denim 
Data: Bain & Co., Altagamma
…”continually adapt new products to meet 
changing demands, new concepts have to be 
invented to sustain the growth of the Brand…” 
Giorgio Armani, 2006
Go Beyond Consumer Expectations 
Integrate new, emerging needs 
Continue extending the line 
Adapt to own existing consumers 
Personalisation 
Sophistication 
Low-cost, private labels 
Saturated markets 
Empowered clients
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PRADA – Galleria Vittorio Emanuele (Milan) 
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PRADA – Galleria Vittorio Emanuele (Milan) 
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PRADA – Galleria Vittorio Emanuele (Milan) 
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33
Early founding acts (Past) 
The first best-selling Product 
Distribution channel 
Positioning 
Advertising 
Events 
CEO
Developing a Mission, Values 
The Brand Promise 
The Flagship Product 
Brand Identity vs. Image 
Growing the Brand 
Influencing consumers
Developing a Mission, Values 
Corporate, long-term vision 
Territory, city, region 
Morals, ethics, beliefs 
Certain know-how 
Symbol, logo, color, shape 
The Brand Platform
The Brand Promise 
Points of contact 
Staying true to the message 
Developing trust, balancing risk 
External signs 
Discover inner qualities of a product
The Flagship Product 
Guiding value 
Meaning 
Purpose 
Respect brand contract
Brand Identity vs. Image 
Touch points 
Message, tone, atmospheres 
Media strategy 
Revitalisation
Growing the Brand 
Phases of growth 
Markets 
Licensing 
Extension 
Co-branding
Complete the offer, range 
Reach non-core target 
+ Brand Awareness 
+ Aspiration value, Perception 
Trading up to a Total Look 
Create cross-selling 
Support core business growth (MTM)
Enter categories consistent with Brand Equity 
Partner consistent with my Long-Term strategy 
Able to communicate my DNA in new channels
Celebrate 20 years 
Invest in “true luxury” 
Exploit potential of the segment 
DNA, arts, Italy, lifestyle 
Sophisticated flavor, references to elegance
Influencing consumers, clients 
Power to trigger emotions
Go-to-market strategies 
Local culture 
Regional marketing materials 
Customize retail assortment 
Tiered approach vs. mature tastes
Since 2008 PGDS Consulting (Milan) is a boutique agency providing 
strategic advise to international brands on business development 
activities, with a focus on the China and India luxury and fashion 
markets. 
Piergiorgio is also Chief Researcher and Educator for the Fortune 
Character Institute (Beijing) and Co-Secretary of the Luxury in China 
Summit (Shanghai, 17 October), which presents the annual High Net 
Worth Individual consumer research called the China Luxury Report. 
He is Visiting professor in Luxury Brand Management and Fashion 
Marketing at Fondazione CUOA, University of Padua, IUM 
Montecarlo and Shanghai Jiao Tong University.
THANK YOU ! 
Piergiorgio Dal Santo 
President 
PGDS CONSULTING 
Via Rugabella 1 
20122 Milano ITALY 
E: pgdalsanto@gmail.com 
W: www.pgdalsanto.blogspot.com

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How Local Manufacturers Can Become An International Brand

  • 1. Piergiorgio Dal Santo President PGDS Consulting (Milan) 7th Istanbul Fashion Conference 8 May 2014
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  • 4. Learning from Luxury Fashion Brand Benchmarks Steps towards being a Brand Local vs. Global Brands
  • 5. What Makes Luxury Brands Different? Prestige Brand Strategies Developing Brand Equity Key Luxury Business Trends
  • 6. What Makes Luxury Brands Different? Strong cultural foundations (Heritage) Dream and desirability factors Unique and strong Brand DNA and Codes Signature and creative audacity Marketing of the offer, not to demand
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  • 12. Prestige Brand Strategies Balancing image and business Consumer relationship (brand, experience) Refreshing the Dream Factor (desire) Reaching new customers Developing new products Remaining true to their DNA
  • 13. Developing Brand Equity No luxury without the Brand Identity Coherence Defend rights Communicate frequently
  • 14. + CONSUMERS European Crisis: + Tourism + Digital + Accessorization + Flagship stores - Wholesale - Eastern Europe - MARKETS • USA market still no. 1, becomes key growth engine • Japan, Italy, China • NYC, Paris, London, HK • Mens outperforms Womens • + Made-to-measure • Importance of 1st line sportswear, denim Data: Bain & Co., Altagamma
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  • 17. …”continually adapt new products to meet changing demands, new concepts have to be invented to sustain the growth of the Brand…” Giorgio Armani, 2006
  • 18. Go Beyond Consumer Expectations Integrate new, emerging needs Continue extending the line Adapt to own existing consumers Personalisation Sophistication Low-cost, private labels Saturated markets Empowered clients
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  • 27. PRADA – Galleria Vittorio Emanuele (Milan) 27
  • 28. PRADA – Galleria Vittorio Emanuele (Milan) 28
  • 29. PRADA – Galleria Vittorio Emanuele (Milan) 29
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  • 34. Early founding acts (Past) The first best-selling Product Distribution channel Positioning Advertising Events CEO
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  • 36. Developing a Mission, Values The Brand Promise The Flagship Product Brand Identity vs. Image Growing the Brand Influencing consumers
  • 37. Developing a Mission, Values Corporate, long-term vision Territory, city, region Morals, ethics, beliefs Certain know-how Symbol, logo, color, shape The Brand Platform
  • 38. The Brand Promise Points of contact Staying true to the message Developing trust, balancing risk External signs Discover inner qualities of a product
  • 39. The Flagship Product Guiding value Meaning Purpose Respect brand contract
  • 40. Brand Identity vs. Image Touch points Message, tone, atmospheres Media strategy Revitalisation
  • 41. Growing the Brand Phases of growth Markets Licensing Extension Co-branding
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  • 44. Complete the offer, range Reach non-core target + Brand Awareness + Aspiration value, Perception Trading up to a Total Look Create cross-selling Support core business growth (MTM)
  • 45. Enter categories consistent with Brand Equity Partner consistent with my Long-Term strategy Able to communicate my DNA in new channels
  • 46. Celebrate 20 years Invest in “true luxury” Exploit potential of the segment DNA, arts, Italy, lifestyle Sophisticated flavor, references to elegance
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  • 49. Influencing consumers, clients Power to trigger emotions
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  • 52. Go-to-market strategies Local culture Regional marketing materials Customize retail assortment Tiered approach vs. mature tastes
  • 53. Since 2008 PGDS Consulting (Milan) is a boutique agency providing strategic advise to international brands on business development activities, with a focus on the China and India luxury and fashion markets. Piergiorgio is also Chief Researcher and Educator for the Fortune Character Institute (Beijing) and Co-Secretary of the Luxury in China Summit (Shanghai, 17 October), which presents the annual High Net Worth Individual consumer research called the China Luxury Report. He is Visiting professor in Luxury Brand Management and Fashion Marketing at Fondazione CUOA, University of Padua, IUM Montecarlo and Shanghai Jiao Tong University.
  • 54. THANK YOU ! Piergiorgio Dal Santo President PGDS CONSULTING Via Rugabella 1 20122 Milano ITALY E: pgdalsanto@gmail.com W: www.pgdalsanto.blogspot.com