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Global Integrated Marketing
Best Practices
@Pamdidner
 
“A	
  strategic	
  marke.ng	
  process	
  specifically	
  	
  	
  
designed	
  to	
  ensure	
  that	
  all	
  messaging	
  
and	
  communica.on	
  strategies	
  are	
  
unified	
  across	
  all	
  channels	
  and	
  are	
  	
  
centered	
  around	
  the	
  customer.”	
  
	
  
Definition #1:
INTEGRATED
MARKETING
COMMUNICATION
“The	
  development	
  of	
  marke.ng	
  
strategies	
  and	
  crea.ve	
  campaigns	
  
that	
  weave	
  together	
  mul.ple	
  
marke.ng	
  disciplines	
  (paid	
  adver.sing,	
  
public	
  rela.ons,	
  promo.on,	
  owned	
  assets,	
  
and	
  social	
  media)	
  that	
  are	
  selected	
  and	
  
then	
  executed	
  to	
  suit	
  the	
  par.cular	
  goals	
  of	
  
the	
  brand.”	
  
Definition #2:
INTEGRATED
MARKETING
COMMUNICATION
RETAIL
SOCIAL
MEDIA
ADVER-
TISING
SEARCHEVENTS
E-MAIL
COMPANY
WEBSITES
LET US
SUMMARIZE
THE
DEFINITIONS
A CAMPAIGN
THAT BRINGS
STRATEGY TO LIFE
WITH
CONSISTENT
MESSAGING AND
CREATIVITY
I BEG
TO
DIFFER
INTEGRATED
MARKETING
IS EVOLVING
INTEGRATED MARKETING QUADRANTS
INTEGRATED
MARKETING
NEW INTEGRATED
MARKETING
NEW INTEGRATED
MARKETING
NEW INTEGRATED
MARKETING
TRADITIONAL NEW
SMALL
BIG
INTEGRATED
MARKETING
INTEGRATED MARKETING QUADRANTS
BY EXAMPLES
PRODUCT LAUNCH
REGULAR / ROUTINE
MARKETING
TECHNOLOGY
DRIVEN CUSTOMER
EXPERIENCE
START W/ CONTENT
OR ONE IDEA
TRADITIONAL NEW
SMALL
BIG
FOUR EXAMPLES
FROM USA, UK, BRAZIL AND SOUTH KOREA
INTEGRATED MARKETING EXAMPLES
BY QUADRANTS
PRODUCT LAUNCH
REGULAR DIRECT
MARKETING
TECHNOLOGY
DRIVEN CUSTOMER
EXPERIENCE
START W/ CONTENT
OR ONE SIMPLE IDEA
TRADITIONAL NEW
SMALL
BIG
TRADITIONAL
BIG PRODUCT
LAUNCHES
RETAIL	
  MARKETING	
  
Incorporate	
  Intel	
  spec	
  and	
  benefits	
  via	
  
merchandising,	
  iPOS	
  and	
  RSP	
  Training	
  in	
  Large,	
  
Small,	
  Online	
  and	
  Mobile	
  Specialty	
  Retail	
  	
  
PARTNER	
  MARKETING	
  
Co-marketing campaigns driving awareness
and demand with partners
SOCIAL	
  MEDIA	
  
Awareness and education activities featuring
new products on Facebook, Twitter,
Flipboard, Instagram
AD	
  CAMPAIGNS	
  
Highlight the product benefits
INTEL.COM	
  
Intel.com landing
and shop page
PRESS	
  &	
  ANALYSTS	
  
Press	
  conferences	
  and	
  coverage	
  
Intel® CoreTM i5 Processor Worldwide Launch:
INTEGRATED CAMPAIGN
EVENTS	
  
Product launch. Rolling thunder through
geo roadshows and partner events,
SEARCH	
  ENGINE	
  MARKETING	
  
Key word earch terms in markets in
targeted countries
INFLUENCER	
  MARKETING	
  
Targeted social media influencer
seeding to drive social media
communications and education	
  
A TEAM IS IN PLACE
RETAIL
PARTNER
MARKETING
BUSINESS
UNITS
MESSAGING
PRESS &
ANALYSTS
EVENTS
WEB
MARKETING
PRODUCT
DEMOS
SOCIAL MEDIA
MEDIA
STRATEGY
•  Launch Objective
•  Marketing Objective
•  Marketing Strategy
•  Product Message and
Position
•  Creative Style Guide
•  Budget
A CONCISE STARTEGY
PLAN
TO RALLY THE TEAM
INTEGRATED
MARKETING
TRADITIONAL/BIG
•  Big Budget
•  Top Down
•  Campaign Driven
•  Marketing Takes the
Lead
BEST PRACTICES
•  Regular launch meetings
4-6 months prior to the launch
•  Timely Launch communications
with geographies
•  Clear roles and responsibilities
between HQ and regions
•  Creative and messaging
•  Regular check point meetings
with management
INTEGRATED MARKETING QUADRANTS
PRODUCT LAUNCH
REGULAR DIRECT
MARKETING
TECHNOLOGY
DRIVEN CUSTOMER
EXPERIENCE
START W/ CONTENT
OR ONE IDEA
TRADITIONAL NEW
SMALL
BIG
BIG NEW: CUSTOMER DRIVEN EXPERIENCE
RETAIL
SOCIAL
MEDIA
CREATIVE
MESSAGING
DELIVER
CUSTOMER
EXPERIENCE
ENABLED BY
TECHNOLOGY
PR/AR
= Marketing channels are subject to change based on projects
TECHNOLOGY THAT MAKES YOUR LIFE EASIER OR FUN
TECHNOLOGY DRIVES MKT EFFORTS
SOUTH KOREA ON-LINE STORE
h?ps://www.youtube.com/watch?v=nJVoYsBym88&feature=kp	
  
BEER TURNSTILE
h?ps://www.youtube.com/watch?v=LjPUAiqxFVU	
  
INTEGRATED
MARKETING
NEW/BIG
•  Technology Takes the Lead
•  Big Initiative, Big Budget
•  Top Down
•  Experience Driven
•  Marketing Complements
Technology
BEST PRACTICES
•  Technology takes the lead
•  IT and marketing
collaboration
•  Seamless user experience
is key
•  Challenging to scale across
regions
•  Test, Test, Test
INTEGRATED MARKETING EXAMPLES
BY QUADRANTS
PRODUCT LAUNCH
REGULAR DIRECT
MARKETING
TECHNOLOGY
DRIVEN CUSTOMER
EXPERIENCE
START W/ CONTENT
OR ONE IDEA
TRADITIONAL NEW
SMALL
BIG
ROUTINE DEMAND GENERATION
EMAIL
CAMPAIGNS
SOCIAL MEDIA
OUTREACH
COMPANY
WEBSITES OR
STORE VISITS
DOWNLOAD
CONTENT OR
PURCHASE
W/ OFFERS
INTEGRATED
MARKETING
TRADITIONAL/
SMALL
•  Existing Budget
•  Routine
•  Existing Creative
•  Bottom Up
BEST PRACTICES
•  Establish a process with
automated tools
•  Compelling content to
drive engagement
•  Clear call-to-action
INTEGRATED MARKETING EXAMPLES
BY QUADRANTS
PRODUCT LAUNCH
REGULAR DIRECT
MARKETING
TECHNOLOGY
DRIVEN CUSTOMER
EXPERIENCE
START W/ CONTENT
OR ONE IDEA
TRADITIONAL NEW
SMALL
BIG
THINK SMALL - START WITH ONE CREATIVE IDEA
h?ps://www.youtube.com/watch?v=4tYMMXiH_hs	
  
THINK SMALL - CUSTOMER DRIVEN EXPERIENCE
RETAIL
SOCIAL
MEDIA
PR/AR
MEDIA
PICKUP
START WITH
AN SIMPLE
IDEA
= Marketing channels are subject to change based on projects
LET OTHERS DRIVE BUZZ
INTEGRATED
MARKETING
NEW/SMALL
•  Start with an awesome idea,
bring it to live
•  Get fans to do something
•  Integrated MKT follows after
the idea takes off
BUT WAIT
ANOTHER
EXAMPLE OF
NEW/SMALL
FOR BTC
INTEGRATED MARKETING QUADRANTS
PRODUCT LAUNCH
REGULAR DIRECT
MARKETING
TECHNOLOGY
DRIVEN CUSTOMER
EXPERIENCE
START W/ CONTENT
OR ONE IDEA
TRADITIONAL NEW
SMALL
BIG
START WITH CUSTOMER
EXPERIENCE
h?ps://www.youtube.com/watch?v=hlMVWNSSJ1Y	
  
2 MIN ABOUT YOTEL
MARKETING
BUDGET
FOCUS ON
CREATIVE IDEAS
BEST PRACTICES
•  Know your audience and your
brand
•  Weekly brainstorming meetings
•  Creative ideas to get others talk
about your brand
•  Hustle
•  Test, Test, Test. Keep trying
IN SUMMARY
• You can do integrated
MKT by thinking big or
thinking small
• Start with a creative
and simple idea
• Test, Test, Test your
ideas. Fail quickly.

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