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Outlook 2010 
ShilpaWymer 
Principal 
Super PA’s 20 top tips in 20 minutes 
www.holborntraining.co.uk 
Tel: 020 7025 4700
1. Customise the Ribbon 
www.holborntraining.co.uk
1. Customise the Ribbon 
www.holborntraining.co.uk
2. Quick Access Toolbar 
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2. Quick Access Toolbar 
www.holborntraining.co.uk
3. Quick Steps 
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3. Quick Steps 
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3. Quick Steps 
www.holborntraining.co.uk
4. Use Rules 
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4. Use Rules 
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4. Use Rules 
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5. Conversations 
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5. Conversations 
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6. Clean up Conversation 
www.holborntraining.co.uk 
 Clean up Conversation 
 Clean up folder 
 Clean up folder and subfolder
7. Create Contact Groups 
www.holborntraining.co.uk
7. Create Contact Groups 
www.holborntraining.co.uk
8. Empty Trash Can 
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9. Add Folders to Favourites 
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10. Insert Screenshot 
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10. Insert Screenshot 
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11. Create a Calendar Group 
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11. Create a Calendar Group 
www.holborntraining.co.uk
12. Add a Second Time Zone 
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12. Add a Second Time Zone 
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13. Schedule a meeting 
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13. Schedule a meeting 
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14. Resource Scheduling 
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14. Resource Scheduling 
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15. Advanced Searching 
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16. Keyboard Shortcuts 
www.holborntraining.co.uk 
 CTRL + D Delete 
 CTRL + R Reply 
 CTRL + F Forward 
 CTRL + N New Message 
 CTRL + P Print 
 CTRL + C Copy 
 CTRL + V Paste 
 CTRL + X Cut 
 ALT + S Send 
 F7 Spell Check 
 F9 Check for Mail 
 F12 Save Document As
17. Delegate Access 
www.holborntraining.co.uk
17. Delegate Access 
www.holborntraining.co.uk
17. Delegate Access 
www.holborntraining.co.uk
18. Ultimate Confidentiality 
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18. Ultimate Confidentiality 
www.holborntraining.co.uk
19. Create Polls 
www.holborntraining.co.uk
20. Jumplists 
www.holborntraining.co.uk
Outlook 2010 
Super PA’s 20 top tips in 20 minutes 
www.holborntraining.co.uk 
Tel: 020 7025 4700

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Outlook 2010 - Top Tips