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Lessons from the field:
An analysis of online instructors’
“best practices”


                                     Patrick Lowenthal
                                          Boise State University
                                            @plowenthal


                                                 Joni Dunlap
                                University of Colorado Denver

                                                            1
          slides @ patricklowenthal.com
Stefan Sagmeister
http://www.ted.com/speakers/stefan_sagmeister.html
                                             2
3
4
5
We created a list of the things
we’d learned in our online
courses so far…




                             6
Patrick’s lessons…



                     7
Patrick’s #1:
Feedback is
essential




            8
Learning
online can
be isolating
and lonely




               9
Need to
dig deeper
w/ in-
depth
feedback




             10
Low-tech
& high-tech
approaches




              11
Patrick’s #2:
“Guide on
the side” =
absent
professor




                12
Strategies to take:
•Outline your teaching philosophy
•Explain your role in group
discussions
•Establish how long it should take you
to respond to questions
•Identify how often & when you are
online
•Provide students with multiple means
of communication (e.g., email, IM,
                                    13
Strategies to take:
•Outline your teaching philosophy
•Explain your role in group
discussions
•Establish how long it should take you
to respond to questions
•Identify how often & when you are
online
•Provide students with multiple means
of communication (e.g., email, IM,
                                    14
Strategies to take:
•Outline your teaching philosophy
•Explain your role in group
discussions
•Establish how long it should take you
to respond to questions
•Identify how often & when you are
online
•Provide students with multiple means
of communication (e.g., email, IM,
                                    15
Strategies to take:
•Outline your teaching philosophy
•Explain your role in group
discussions
•Establish how long it should take you
to respond to questions
•Identify how often & when you are
online
•Provide students with multiple means
of communication (e.g., email, IM,
                                    16
Strategies to take:
•Outline your teaching philosophy
•Explain your role in group
discussions
•Establish how long it should take you
to respond to questions
•Identify how often & when you are
online
•Provide students with multiple means
of communication (e.g., email, IM,
                                    17
Joni’s lessons…



                  18
Joni’s #1:
High touch      is
just as important
as high tech,
if not more so




                     19
20
Joni’s #2: Don't under-estimate the power of   fun,
play, and the unexpected                              21
People don’t pay attention to boring
 things.

  – Emotional arousal helps the brain learn.

  – Audiences check out after 10 minutes, but you can
    keep grabbing them back by telling narratives or
    creating events rich in emotion.
                   ~ Medina (2008), Brain Rules, pg. 94



                                                          22
23
24
25
26
27
Your lessons…
Now it’s your turn!

What are your lessons learned?

Please go to
http://tinyurl.com/nwelearn2013



                                  28
So, we’ve been collecting lessons
at several conferences...
•   Cite
•   COLTT
•   EdMedia
•   EDUCAUSE ELI




                                    29
Student support
•   Address all “learning styles”
•   Have effective rubrics
•   Model what you want from students
•   Be more concrete and explicit with
    instructions




                                         30
Structure and Presentation
•   Put information in digestible chunks
•   Use guest lectures where appropriate
•   Assign meaningful work
•   Use technology intentionally




                                           31
Presence
•   Know your audience
•   Be accessible
•   Be kind
•   Have a sense of humor
•   Use synchronous technologies




                                    32
Personal impact
• Teaching online can be done
  anytime/anywhere, but it sure stinks to
  be teaching while on vacation
• The world is your audience
• I have learned how to use an iPad in
  class



                                            33
Your coding…
How do your lessons learned align
with these four categories?
--Student Support
--Structure and Presentation
--Presence
--Personal Impact


Please go to
http://tinyurl.com/nwelearn2013

                                    34
• slides @ patricklowenthal.com




                          @
• patricklowenthal@boisestate.edu

• Twitter: @plowenthal




                                    35

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Northwest eLearn Webinar - 2013 - Lessons from the field: An analysis of online instructors’ “best practices”

  • 1. Lessons from the field: An analysis of online instructors’ “best practices” Patrick Lowenthal Boise State University @plowenthal Joni Dunlap University of Colorado Denver 1 slides @ patricklowenthal.com
  • 3. 3
  • 4. 4
  • 5. 5
  • 6. We created a list of the things we’d learned in our online courses so far… 6
  • 10. Need to dig deeper w/ in- depth feedback 10
  • 12. Patrick’s #2: “Guide on the side” = absent professor 12
  • 13. Strategies to take: •Outline your teaching philosophy •Explain your role in group discussions •Establish how long it should take you to respond to questions •Identify how often & when you are online •Provide students with multiple means of communication (e.g., email, IM, 13
  • 14. Strategies to take: •Outline your teaching philosophy •Explain your role in group discussions •Establish how long it should take you to respond to questions •Identify how often & when you are online •Provide students with multiple means of communication (e.g., email, IM, 14
  • 15. Strategies to take: •Outline your teaching philosophy •Explain your role in group discussions •Establish how long it should take you to respond to questions •Identify how often & when you are online •Provide students with multiple means of communication (e.g., email, IM, 15
  • 16. Strategies to take: •Outline your teaching philosophy •Explain your role in group discussions •Establish how long it should take you to respond to questions •Identify how often & when you are online •Provide students with multiple means of communication (e.g., email, IM, 16
  • 17. Strategies to take: •Outline your teaching philosophy •Explain your role in group discussions •Establish how long it should take you to respond to questions •Identify how often & when you are online •Provide students with multiple means of communication (e.g., email, IM, 17
  • 19. Joni’s #1: High touch is just as important as high tech, if not more so 19
  • 20. 20
  • 21. Joni’s #2: Don't under-estimate the power of fun, play, and the unexpected 21
  • 22. People don’t pay attention to boring things. – Emotional arousal helps the brain learn. – Audiences check out after 10 minutes, but you can keep grabbing them back by telling narratives or creating events rich in emotion. ~ Medina (2008), Brain Rules, pg. 94 22
  • 23. 23
  • 24. 24
  • 25. 25
  • 26. 26
  • 27. 27
  • 28. Your lessons… Now it’s your turn! What are your lessons learned? Please go to http://tinyurl.com/nwelearn2013 28
  • 29. So, we’ve been collecting lessons at several conferences... • Cite • COLTT • EdMedia • EDUCAUSE ELI 29
  • 30. Student support • Address all “learning styles” • Have effective rubrics • Model what you want from students • Be more concrete and explicit with instructions 30
  • 31. Structure and Presentation • Put information in digestible chunks • Use guest lectures where appropriate • Assign meaningful work • Use technology intentionally 31
  • 32. Presence • Know your audience • Be accessible • Be kind • Have a sense of humor • Use synchronous technologies 32
  • 33. Personal impact • Teaching online can be done anytime/anywhere, but it sure stinks to be teaching while on vacation • The world is your audience • I have learned how to use an iPad in class 33
  • 34. Your coding… How do your lessons learned align with these four categories? --Student Support --Structure and Presentation --Presence --Personal Impact Please go to http://tinyurl.com/nwelearn2013 34
  • 35. • slides @ patricklowenthal.com @ • patricklowenthal@boisestate.edu • Twitter: @plowenthal 35

Notes de l'éditeur

  1. Background on Stefan Sagmeister: designer, TED Talks, his Things I ’ ve Learned in My Life So Far project. Stefan Sagmeister ’ s List: 1. Helping other people helps me. 2. Having guts always works out for me. 3. Thinking that life will be better in the future is stupid. I have to live now. 4. Organizing a charity group is surprisingly easy. 5. Being not truthful always works against me. 6. Everything I do always comes back to me. 7. Assuming is stifling. 8. Drugs feel great in the beginning and become a drag later on. 9. Over time I get used to everything and start taking for granted. 10. Money does not make me happy. 11. My dreams have no meaning. 12. Keeping a diary supports personal development. 13. Trying to look good limits my life. 14. Material luxuries are best enjoyed in small doses. 15. Worrying solves nothing. 16. Complaining is silly. Either act or forget. 17. Everybody thinks they are right. 18. If I want to explore a new direction professionally, it is helpful to try it out for myself first. 19. Low expectations are a good strategy. 20. Everybody who is honest is interesting. Image source: http://blog.ted.com/2009/07/21/twitter_snapsho_15/
  2. http://www.thingsihavelearnedinmylife.com/ http://www.amazon.com/Things-Have-Learned-Life-Far/dp/0810995298/ref=sr_1_1?ie=UTF8&qid=1292876013&sr=8-1
  3. http://www.thingsihavelearnedinmylife.com/ http://www.amazon.com/Things-Have-Learned-Life-Far/dp/0810995298/ref=sr_1_1?ie=UTF8&qid=1292876013&sr=8-1
  4. http://www.thingsihavelearnedinmylife.com/ http://www.amazon.com/Things-Have-Learned-Life-Far/dp/0810995298/ref=sr_1_1?ie=UTF8&qid=1292876013&sr=8-1
  5. We were inspired by Stefan ’ s work, so decided to come up with our own list of things we ’ d learned about teaching online.
  6. But over the years, I have found that feedback is perhaps one of the best ways to establish this connection with students. So I am thinking of feedback in very general terms here as things like the feedback given on student projects, feedback given to students discussion postings (w/in the threaded discussion), and general feedback given to students about how they are doing in the class. There are multiple ways I give students feedback.
  7. Learning online can be isolating and lonely for students. Staring at a computer screen for ours at a time can be difficult. In my experience, students long for contact from their instructor and that social presence and immediacy they often get in a face-to-face classroom. Sure there are multiple ways that you can establish and maintain this immediacy.
  8. When it comes to giving feedback on students work, I have to provide as much as possible (at least on major assignments) in-depth feedback. So it isn ’ t really about assigning a grade as much is it is about letting students know how they are doing in my courses.
  9. When it comes to assignments, I do this either by using the comment tool in MS Word or by using a Screencasting tool to give / audio feedback. There are pros and cons to using each and often my use is dictated by the type and importance of the assignment. I also use regular reflection surveys to get feedback from students which I then look for themes and provide feedback to the class on the results.
  10. So another thing I have learned, not only from teaching online but also from supporting faculty who teach online is that the “ guide-on-the-side ” concept can often lead students to assume that their professor is absent from the course. This is not to say that faculty should adopt a “ teacher-centered ” approach every time they teach online but to say that the optimum level role of an online faculty is often somewhere between the guide-on-the-side and the sage on the stage. Further, faculty can take a very learner-centered approach while still being very active and “ present ” in the course.
  11. Image source: http://3.bp.blogspot.com/_Q-7Wu98Kls8/TIcA9CUJlLI/AAAAAAAAAYs/t3cp_tH_w-Y/s1600/anne+francis+sci+fi+flick.jpg
  12. Phone, email. Image source: http://scifipulse.net/?p=29453 For additional information, see http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/DefeatingtheKobayashiMaruSuppo/219103
  13. Design Lessons Learned http://www.flickr.com/groups/1448172@N21/ http://www.flickr.com/groups/inte6710fall2010/ http://www.flickr.com/groups/it6710spring2010/ http://www.flickr.com/groups/it6710fall2009/
  14. Go to the form and
  15. COLLTT
  16. Student Support Structure and Presentation Presence Personal Impact