Contemporary quality issues in e - learning

1. Contemporary Quality Issues
in e-Learning
Pratibha Kohli
Principal
Maharaja Agrasen Model School, Pitampura
Delhi

2. The invasion of ubiquitous internet
freed humans from narrow
constraints of neighborhood
schools and colleges
ushered in an era of globalization
in education

4. e-Learning also called:
CBT (Computer-Based Training)
IBT (Internet-Based Training)
WBT (Web-Based Training)

5. Modalities of e – Learning (Naidu 2006)
Individualized Individualized
self-paced self-paced
e-learning online e-learning offline
Modalities
Group-based Group-based
e-learning e-learning
synchronously asynchronously

6. Individualized – as per aptitude &
attitude
Learner paced and learner centered
Caters to varied learning needs and
requirements

7. Several modes of delivery of the
learning content
For geographically dispersed learners
Accessible 24 X 7
Learners do not waste precious time in
going to the educational institution

8. Economical
For adult learners : learn while you earn
Cost effective

10. New generation tech savvy
Computing devices everywhere
e - learning material can be updated and
modified conveniently

11. Satisfaction of the customer, i.e. learner.
Improvement of the human resource of
the e – learning organization
ICT used for e-learning and learning
content

12. Satisfaction
of learner
FOCAL
AREAS
e-learning ICT
organization services

13. “Measures of quality begin with
vision and mission”. (Moore,
2005, Sloan Consortium
Quality Framework and the
Five Pillars).

14. The Sloan Consortium Quality Framework
and the Five Pillars(2005)
ISO 9000:2000
Panorama (European e-learning-2005)
Quality on the line- IHEP (2000)
Integrated Quality and Enhancement
Review, UK (2008)

15. COL-Knowledge Series
Australian University Quality
Agency(AUQU)
Distance Education Council(India)
International Network for Quality
Assurance Agencies in Higher
Education(INQAAHE)
EFQUEL

16. Learning Process
Student Satisfaction
Tutor/Faculty Satisfaction
Institutional Support
Cost Effectiveness
Access to Virtual Environment
Culture of Quality
Assessment and Evaluation

17. For sustained, experiential
learning, interaction among online
learners is pivotal

18. Students should feel that the e-
learning course solves their goals, in
terms of academic outcome, career
enhancement, and professional
growth or provide opportunity for
employment.
Flexibility in course structure

19. Role of tutor as facilitator and
moderator
Faculty are rewarded for teaching
online
Conducting research about
improving teaching online
In – service training

20. Technical support
Online repositories
Incentives for innovative practices
Electronic security measures
Ombuds office

21. Affordable so as to make it
available and appealing to the
masses, and to invite a new
market of potential e-learners

22. based on pedagogical
needs
reliable and robust
aligned with the institution’s technical
infrastructure

23. Continuous Quality Improvement in the
organization
Quality should become a feature of
personal and organizational actions
Develop and propagate a culture of
quality within the organization among
all its stakeholders.

24. Formative and summative
assignments
Evaluation process is used to improve
the teaching/learning process

25. All the quality frameworks
described above are interwoven
intricately to create an effective,
meaningful, enhanced and
sustainable pedagogy of e -
learning.

26. All stakeholders work as a team and
with total commitment to ensure that
quality standards are realized,
maintained and continuously
improved upon.

27. The frameworks of quality have to consistently
develop and evolve for the following reasons:
To keep pace with the emerging digitalization,
The distinctiveness of each learner needs to
be known, analyzed, interpreted and then
worked upon
To develop greater credibility about the
system of e-learning in the minds of people
To update with the novel changes in
education system and pedagogy

28. DEFINE
The e-learning
training
DETERMINE
The impact of the
DESIGN
learning experience The e-learning
experience
DELIVER DEVELOP
The e-learning The e-learning
event resources
Clayton et al,2008

29. Quality must no longer be regarded as a
burdensome, costly evil, but as a
paradigm for action to establish such a
culture. Quality development must
become a core process of educational
organization.
(Ehlers et al, Panorama,2005)

30. With the exponential
growth of e – learning, the
search for Quality in e –
learning is an ongoing
process.