Talk to presented at EPUG-UKI annual conference, 10 October 2016 at the British Library conference centre, King's Cross.

1. Library
Services
Leganto at Imperial
College London
Improving the reading list experience and
engaging faculty
Andrew Preater – Head of Library Information Systems
Michela Wilkins – Head of Library Liaison
(Business, Engineering and Natural Sciences)

2. These slides:
bitly.com/icl-epug

3. Leganto by Ex Libris

4. Our context

5. 35%
55%
10%
Staff
Resources
Misc.
8%
91%
1%
Print
Electronic
Interlending
Context (budget)
Budget spend % Resources spend %

6. 1. Where we were
2. What we did and why
3. What next?

7. Where we were…
Lacking documentation

8. Where we were…
Lacking documentation
Ad-hoc alterations to process

9. One-off changes for individual
departments
Where we were…
Lacking documentation
Ad-hoc alterations to process

11. 2. What we did and why

12. Improving reading list
workflow: ‘Lean’ at Imperial
Imperial College Operational Excellence:
www.imperial.ac.uk/operationalexcellence

13. Rapid Improvement Event
Dedicated
time and
space to
think
through

14. Continuous improvement focus

15. Rapid Improvement Event
RIE outputs =
Leganto project
inputs
Dedicated time
and space to think
through

16. Faculty
Admin
Library
Copyright
Team
Request
book
chapter
scan
Initial
copyright
check
Ask
admin to
scan
Scan book
chapter
Request
CLA cover
sheet
Check
copyright
Authorise
book scan
Maintain
CLA
tracking
Receive
cover
sheet
Send
cover &
scan
Learning
Technologist
Upload
chapter &
link to VLE
Check
book in
collection
Email
scan &
template
Check
book in
collection
Email VLE
link
Add link
to
databaseLibrarian
Old workflow - Business School

17. Faculty
Admin
Library
Copyright
Team
Request
book
chapter
scan
Initial
copyright
check
Ask
admin to
scan
Scan book
chapter
Request
CLA cover
sheet
Check
copyright
Authorise
book scan
Maintain
CLA
tracking
Receive
cover
sheet
Send
cover &
scan
Learning
Technologist
Check
book in
collection
Email
scan &
template
Check
book in
collection
Librarian
Friction
around roles
Delays Potential to reject
request (no alternative)
Duplication
Limited clear
upfront advice
Rush
purchases
No scanned
chapter holdings in
library
Multiple cover
sheet handoffs
Upload
chapter &
link to VLE
Email VLE
link
Add link
to
database
Delays
24 hr. delay
Technical
issue
“Pain points” in our old workflow

18. Strategy and tactics
Start with a few departments/
faculties

19. 62%
3%
35%
Staff FTE
67%10%
23%
Student FTE
Engineering, Natural Sciences, & Misc.
Business School
Faculty of Medicine

20. Strategy and tactics
Engagement with departments
Pitching the product
Selling the end user benefits

21. Leganto workflows

22. Live demo!
If the presenter was feeling
brave & the technology
behaving, we saw a live
demo of Leganto. Here are
some screenshots for you.

23. Screenshots

24. Screenshots

25. Screenshots

26. Screenshots

27. Screenshots

28. Screenshots

29. Smarter list requesting
Strategy and tactics
Start with a few departments /
faculties
Improving copyright workflow

30. 0
200
400
600
800
1000
1200
Cumulativetotallistsreceived
2014-15 2015-16
Smarter list requesting

31. A responsive and proactive service
Improving copyright workflow

32. Faculty
Admin
Library
Copyright
Team
Request
book
chapter
scan
Initial
copyright
check
Ask
admin to
scan
Scan book
chapter
Request
CLA cover
sheet
Check
copyright
Authorise
book scan
Maintain
CLA
tracking
Receive
cover
sheet
Send
cover &
scan
Learning
Technologist
Check
book in
collection
Email
scan &
template
Check
book in
collection
Librarian
Friction
around roles
Delays Potential to reject
request (no alternative)
Duplication
Limited clear
upfront advice
Rush
purchases
No scanned
chapter holdings in
library
Multiple cover
sheet handoffs
Upload
chapter &
link to VLE
Email VLE
link
Add link
to
database
Delays
24 hr. delay
Technical
issue
“Pain points” in our old workflow

33. Copyright
Librarian
Check
permission
in CLA
Licence
Request BL
scan or make
a scan
Upload to CLA
DCS
Generate
link
Look for alternative solution or clear non-
CLA licensed item
Add link to
LegantoReading
List
Team
Create reading list
No
Yes
Faculty
Admin
New workflow

34. Improved compliance
Copyright
A responsive and proactive service

35. March 2016
Business School fully integrated
with Leganto
Medicine populating lists in
preparation for 2016/17 academic
year
Rollover of lists planning

36. Roll out to Engineering & Natural
Sciences
Next
CLA Digital Content Store
integration

37. 67%
10%
23%
Student FTE
Engineering, Natural Sciences, & Misc.
Business School
Faculty of Medicine
62%
3%
35%
Staff FTE
Department(s) size

38. One size doesn’t fit all!
Which VLE departmentuses Reading lists hosted on VLE? What format? How else are reading lists provided? Status
NaturalSciences
Centre for Environmental Policy Blackboard
In course guides - suggested reading
sometimes added to PowerPoint slides of
lectures. There are also links to
webpages/journal articles in Blackboard
Word or PDF N/A
Chemistry Blackboard Yes, in course guides Word or PDF N/A
Grantham Institute
there are no u/g or p/g courses run in the
institute apart from an MSc in climate
change and finance starting 2016 which will
run out of the business school
Life Sciences Blackboard Yes in most cases. Usually in a course guide in Word or PDF N/A
Maths Blackboard Yes, where courses are listed on BB Word or PDF
Sometimes within lecture notes, so not a
separate file
Physics Blackboard
Yes, reading lists included with course
materials
Word or PDF
Sometimes within lecture notes, so not a
separate file
Which VLE departmentuses Reading lists hosted on VLE? What format? How else are reading lists provided? IntegrationStatus
Business&ProfDev
Business Blackboard Blackboard feeds into BS hub Interactive - links to Library N/A Done
Languages unknown unknown unknown unknown
Education Blackboard yes
A list of materials but some have links to
PDfs
unknown
ImperialHorizons unknown unknown unknown unknown
Science Communication Blackboard unknown unknown unknown
Which VLE departmentuses Reading lists hosted on VLE? What format? How else are reading lists provided? Status
Engineering
Aeronautics Blackboard
No, but there may be extra sources given on
BB?
hosted on DSS as part of course descriptor
Bioengineering Blackboard Yes
Computing CATE their own system No
hosted on DSS as part of course descriptor;
however this course descriptor is also
pulled through to public webpage inc RL
Chem Eng Blackboard
Yes, informationpulled from DSS into
Blackboard
Word of PDF On DSS
Civil Engineering Blackboard I think so N/A On DSS
Design Engineering Blackboard
not sure, it seems to be done differently
depending on lecturer
EEE Blackboard
info is supposed to be here but this is not
mandatory
I think RL info also gets added to their own
system EDIE as part of the course
descriptor. This course descriptor is also
pulled through to a public webpage
Energy Futures Lab (NU) Blackboard Not sure
ESE ESEIS (ESE’s own system) Yes
A list of materials but some have links to
article pdfs
Mech Eng Blackboard Yes
Course guides which are in word/pdf or ppt
format
Also on Mech Eng website and DSS
Materials Blackboard Yes Word, PDF or ppt N/A
Data Science Institute
Institute for Security Science and Technology
Energy Futures Lab
Institute for Molecular Science and Engineering

39. Roll out to Engineering & Natural
Sciences
Great for students
Easy to use
Library can help

40. 337 (56%) rolled-over lists already
published
258 Business and 128 Medicine lists
110 additional lists published
1157 lists complete
September 2016 in numbers

41. I love it!
Now I see it’s
so nice, can I
just update it
myself?
Cite It is great!
It is a wonderful
interface - lovely
to be able to see
the book covers
Everyone I
have shown it
to loves it…
You’ve done a
really nice job
Easy to use
Nifty!
A good
system
Comments

42. What’s next?
Roll out to Engineering & Natural
Sciences
CLA Digital Content Store
integration
Next rollover

43. College CMS integration

44. Focus on continuous improvement

45. @preater
@mic_library
a.preater@imperial.ac.uk
michela.wilkins@imperial.ac.uk
Questions and comments