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@resmini & @lucarosati



pervasive ia
for the sentient city
cross-channel ux in urban environments




                           Photo: Andrea Alessandretti, Flickr
pervasiveia.com
cities are emergent systems
civilization as we know it is largely a byproduct
50% of world population lives in cities




  50% + of people live
  in cities and % is
  growing up
an 'etcetera' city
a list-city rather than a form-city
a rhizome




                                      Photo: Kirk Crowford, Flickr
some cities are different




                            Photo: Abhijeet Rane, Flickr
but we often 'get lost' because of bad ux
                                    Photo: Ever Falling, Flickr
does IA or pervasive IA have
  anything to do with this?
from physical structure to information flow




                                     A week on 4square, WSJ
“a city processes information
rather than moving it around”




                                Photo: Senseable City Lab, MIT
“a city works less like a computer
and more like the human brain”
                                     Photo: Blue brain project
resilience is the capability of a system
to adapt itself to different goals and
seeking strategies
                                     Photo:Joana Petrova, Flickr
information seeking strategies
principle of least effort
resilience as personal paths
top-down
bottom-up
top-down

TP                                 TP


     pervasive information layer

                              TP
      TP




           bottom-up
for zombies
or zombie run!
the best of both worlds
gothenburg
50% expected increase in personal travel in the
Gothenburg region in 2005-2025



Transport-related CO2 emissions should decrease by 4%
in 2010 and by 75% in 2050 in respect to 1990




Public transport travel should increase from 24% to
35% in 2020
impacting collective transportation
 behavior is a complex task with a
  multitude of factors weighing in
better roads
better services
better information
better … mh?
these are not just different user types who have
a range of well-delimited needs: these are user
types whose needs change through time, in the
short and in the long period, and are shaped in
  accordance with the place they currently are
or is it a “better system”?
a seamless experience
co-modal traveling
5
a complex system with many channels
“In my opportunistic cluster model,
the bus stop I am standing in front of
 *is* the app. I open my phone and
 I'm looking at what *this* bus stop
            has to offer”
top-down

TP                                 TP


     pervasive information layer

                              TP
      TP




           bottom-up
Photo by kcryder, Flickr




                           “places are used as wax.
                           places are the site of a mnemonic
                           palimpsest”


                                            thank you

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Pervasive IA for the sentient city