Why do 50% of VDI projects stall or fail? The problem stems from IT’s taking away too many of the liberties from the users in the pursuit of business gains, such as reduced storage costs, increased efficiency and security, etc. When the user is made to sacrifice, they will abandon the corporate desktops and vote with their credit cards, purchasing their own devices and software to get their jobs done. What if you could achieve your business goals while allowing your users to keep their personalization and automatically provision them with the requested IT Services? Learn how a workspace virtualization solution separates user persistence from the VDI image, so that users can be consistently productive while still preserving single image management and its corresponding cost benefits. To watch this free webinar, click here: http://bit.ly/18n8PbK Or check out the blog: http://bit.ly/1bJVxrk Visit us at www.ressoftware.com Follow us @ressoftware Read more at blog.ressoftware.com

1. The VDIdealist - How Complexity Kills VDI
Enterprise scale with SMB Simplicity
10X IT Productivity Webinar Series, Ep. 3
Arghya Bhattacharya
End User Transformation Services
Sean Donahue
Chief Evangelist at RES Software
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Copyright © 2013, RES Software. All rights reserved. 0113
Copyright © 2013, RES Software. All rights reserved. 0113

2. Today’s Topics
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Why did we fall in love with VDI?
The Story of Dave
In the beginning life was simple
Scale and diversity beget complexity
From the trenches – A Case Study
#10xIT
Ask your questions on Twitter for
your chance to win a
$10 Amazon Gift Card!
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3. When I was Young …
My Ideals:
1. Simplify Management
2. Save on Desktop Devices
3. Updates
4. Every User / Every Use Case
5. I didn’t know…
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4. Leading a Simple Life
What did I get?
1. Single Vendor
2. One Throat to Choke
3. FREE
User Environment Virtualization
(with roaming profiles)
Microsoft RDS
Microsoft App-V
(Remote Desktop Services)
(Application Virtualization)
Microsoft Windows 7 Operating System
Group Policies / Scripting
Microsoft SCVMM
(System Center Virtual Machine Manager)
Microsoft Hyper-V
(Hypervisor)
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5. PoC  Test  Deploy
• Worked fine in my PoC
Subset of Users with
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Roaming Profile
Folder Redirection
• Test saw some fractures
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Started to scale wider
Profile corruption
Longer Login Times
• Deploy
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Delayed
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6. The Results?
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Lost Productivity
Low User Sat
Increased Help Desk Tickets
My Team was Distracted
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7. The Worst Part
The cute admin on the 13th floor had a voodoo doll ... OF ME!!
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8. Not so Simple After All
• I had varied end points
• Complex application delivery
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App-V
MSI
XenApp
RDS
Reverse Seamless?
• My users were unstable
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9. I Was In Deep Man … Real Deep
• 1 Image to every user
• Separate Management
• Update Nightmare
… I want my Mommy!!
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10. The Power of Two
• I was double teamed by MSFT & CTXS
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11. Scalability Begets Complexity
So, I turned to an enterprise VDI model
• Mixed Platform
• Storage Too?
• ménage a trois of technical bells and whistles
Web Access
Gateway
XenApp
App-V
Citrix XenApp, VMware ???, or Microsoft App-V
SCCM 2012
Microsoft System Center Configuration
Manager
Virtual Desktop Technology
Citrix XenDesktop, VMware Horizon View
Hypervisor
VMware ESX or Microsoft Hyper-V
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12. Back to the drawing board?
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Increased Costs
What about user settings?
Users are not confined any longer
GPO + Folder Redir + Roaming Profile
= User Profile Bloat
• Impact to productivity
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13. Complexity With Simplicity?
• Decoupling the User
• User Agnosticism
• Go Anywhere, Anytime, Any Device
RES Workspace Virtualization
Web Access
Gateway
XenApp
App-V
The solution is simple. RES
Software offers technology that
virtualizes the workspace,
separating the user’s environment
from the underlying infrastructure.
Citrix XenApp, VMware ???, or Microsoft App-V
SCCM 2012
Microsoft System Center Configuration
Manager
Virtual Desktop Technology
Citrix XenDesktop, VMware Horizon View
Hypervisor
VMware ESX or Microsoft Hyper-V
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14. Context Awareness
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15. Location and Device Awareness
Examples:
• Network location
• OS type
• Application version
• USB storage
• Hardware spec
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16. Simplicity Is Heavenly
• Single management console
• Lightweight architecture
• Just a few clicks away
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17. Is it Just about Happy Users?
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Consistency is key to happy users
Faster access is also key
IT needs compliance and control
Nirvana is providing the right IT services to the right
users in the right situation
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18. Happy Ending
And that cute admin on 13? We’re LinkedIn together now.
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19. A Health Care Case Study
Client Overview
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3rd largest healthcare insurance worldwide
2nd largest in the US
45,000 employees
Greater than 40 countries
47% Teleworkers
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20. The Challenges
Growing Concerns
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Security & Compliance
Complexity of management
Decreased Productivity
Rising Total Cost of Ownership
Lower Return on Investment
Hardware Refresh
Lack of Device Freedom
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21. Solution Snapshot
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22,800 users to scale to 34,000
Start to Finish = 12 Months
Single tenant, private cloud based Opex model
Reduced upfront investments
Tiered Service model
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22. WaaS vs Traditional: TCO/ROI?
TCO Savings
C
o
m
p
o
n
e
n
t
s
45%
Managed Services
30%-40%
30%
Hardware
10%-20%
15%
Software
100%-120%
10%
Indirect Costs
TCO
10%-40% TCO reduction over 5 years
60%-80%
ROI
ROI +ve in Year 1
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23. Why did
you fall in
love with
VDI?
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24. Questions? Comments? Concerns?
Thank you
for attending!
Don’t hesitate to reach out :
Arghya Bhattacharya
End User Transformation Services
Bhattacharya.Arghya@techmahindr
a.com
@ArghyaBhatta
Sean Donahue
Chief Evangelist
SeanDo@ressoftware.com
@SeanDo40
Stay tuned for the next episode of the
IT Productivity Webinar Series:
7 Ways to Make Your IT 10X Better in 2014
http://www3.ressoftware.com/10xIT4.html
More Resources You’ll Receive Today:
1. RES Article: The Reality of VDI
2. Blog: The VDIdealist - Is Your Solution More Complex Than Your
Problem?
3. IDC Whitepaper: The Business Impact of Workspace Virtualization
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