Bad on-shelf management can have serious sales and gross margin consequences and can also impact customer’s perception of the store’s image. OSAM is a stock-out management tool designed for major retailers. It enables the optimization of on-shelf product availability through the management of partial stock-outs (the stock is in the store warehouse but not on-shelf) or complete stock-outs (the store is out of the product). Optilinea operates using both prediction (replenishment/forecast algorithms) and response (alerts). The OSAM forecasting tool is based on real-time sales and stock movements. This enables the tool to create up-to -date alerts for actual or imminent out-of -stocks. Its many functions enable the physical optimization of on-shelf management and accurate replenishment execution. The implementation of this solution must be supported by responsive and efficient replenishment by the sales floor employees. The end result is that your clients find their products on-shelf and the company sees a significant decrease in lost sales

1. Reliability > Optimization > Process management > Service Desk
OSAM On Shelf Availability ESDI’s experts are here to assist you Reliability > Optimization
Process management > Service Desk
Management: ESDI’s experts are here to assist you
a case history
« An IT solution partnered
with behavioral changes
» A product which is not
on display but is in stock
Back in 2003 a major retailer
means lost sales!
contacted ESDI in order to
look at setting up a solution
for detecting in-store stock- OSAM On Shelf Availability
outs. An initial solution was Management is the only available
implemented.
real-time retail software solution to: a product which is not
During 2010 the notion of on-
shelf availability optimization > Manage on-shelf product availability on display but is in stock
emerged and an “On Shelf > Anticipate partial or total stock-outs
Availability Management” solution was developed.
> Alert your department managers means lost sales!
This solution was tested in a major retail store.
> Optimize in-store stock management
After a few weeks of testing, the store, which > Ensure fail-safe replenishment execution.
was ranked over 50th in terms of stock-outs in a
national retail chain, moved up to the top 5.
Stock-out management continued to improve with
the solution which included a store behavioral Help your clients find their favorite
change management program.
products in your store!
OSAM On Shelf
The sales recovery level is estimated at 5% OSAM On Shelf Availability Management, a software
Availability Management
solution designed by ESDI, has a proven track record in
As a result of this test, the solution and its change for optimal retail shelf
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Europe, Asia and Latin America
management program were implemented in Asia management!
and South America. www.on-shelf-availability.com
The #1 partner for The #1 partner for
the retail industry the retail industry

2. Bad shelf management can have serious OSAM On Shelf Availability Management: how it works
consequences for sales because clients
postpone or cancel their purchases. It also
has a negative effect on the store’s image.
Products sales, Theoretical stocks
checkout receipts Stock movements
OSAM On Shelf Availability
Management Purchases opti’linéa Back office
Products exit store Deliveries
> is a management tool which maximizes the
on-shelf availability of products in retail
chains in order to avoid shelf stock-outs
while the products are in your inventory.
Real-time Real-time
> is a shelf stock-out forecasting tool based alerts statistics
on real time sales.
> sends alerts in case of confirmed stock-
outs as soon as they differ from projections.
> allows optimal management of store
inventory and replenishment.
The implementation of the program must be Daily reports of:
partnered with responsive and efficient • forecasted stock-outs
replenishment by the department teams. • confirmed stock-outs
• forecasted stock-outs
(items absent from shelves)
Now clients can find their
• negative stocks at closing
products on the shelves (stocks to be readjusted)
and the store recovers dashboard
lost sales!
Weekly:
Reports of sleeping stock
(dead stock)
OSAM On Shelf Availability Management,
a solution designed by ESDI Managers Managers
STORE 1 STORE 2
www.on-shelf-availability.com
OSAM On Shelf Availability Management: a solution for product stock-outs and shelf management.