This document discusses key concepts in organization and management including organizational structure, chain of command, span of control, line and staff managers, the roles and qualities of effective managers, delegation, leadership, and trade unions. It defines organizational structure as the levels of management and division of responsibilities. The chain of command allows instructions to pass from senior to lower management while span of control refers to the number of subordinates a manager oversees. Delegation gives subordinates authority over tasks and has advantages for both managers and subordinates. Trade unions group workers to protect their interests and have advantages like strength in numbers but also costs and potential disagreements.

1. Organisation and Management
Rowan Wagner
Business Studies
Baku Oxford School

2. Organisational Structure
• Refers to the levels
of management
and division of
responsibilities
with an
organisation

3. Organisation Charts
Chain of Command
• Is the structure in an
organisation which allows
instructions to be passed
down from senior
management to lower levels
of management
Span of Control
• Is the number of
subordinates working
directly under a manager.

5. Line Manager
• Have direct
responsibility over
people below them
in the hierarchy of
an organisation

6. Staff Manager
• Are specialist who
support, information
and assistance to line
managers

7. Role (function) of Management

8. Effective Managers
Tasks
• Plan for the future
• Organise and delegate
• Coordinate departments
• Command and guide others
• Control and assess the work
of departments
Qualities
• Intelligence
• Self-confidence
• Determination
• Initiative
• Good communication skills
• Enthusiasm

9. Delegation
• Means giving a
subordinate the
authority to perform
particular task

10. Advantages of Delegation
Manager
• Managers do not do every
job themselves.
• Managers are less likely to
make mistakes if some of
the tasks are performed by
their subordinates.
• Managers can measure the
success of their staff more
easily.
Subordinate
• The work becomes more
interesting and interesting.
• Employees feel more
important and believes that
trust is being put in them to
perform a job well.
• Delegation helps to train
workers and they can make
progress in the organisation.

11. Leadership

12. Styles of Leadership

13. Trade Unions
• Is a group of workers
who have joined
together to ensure
their interests are
protected.

14. Trade Unions
Advantages
• Strength in numbers
• Improved conditions of
employment
• Improved benefits
• Improved job satisfaction
• Advice and/or financial
support
• Possible improvement in
communication between
workers and management
Disadvantages
• Costs money to be a
member
• May be required to take
industrial action even if they
don’t agree