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INDIA’S RETAILING
STRATEGIC ISSUES AND CHALLENGES
BY :
SARABJEET SINGH DUA
MBA (Marketing)
Sarabjeetsinghdua10@gmail.com
RETAIL INDUSTRY IN INDIA
India is the third-most attractive retail market for
global retailers among the 20 largest emerging
markets, according to US consulting group AT
Kearney’s report published in June 2012.
Weekly Markets
Village Fairs
Melas
Convenience Stores
Mom and Pop/Kiranas
PDS Outlets
Khadi Stores
Cooperatives
Exclusive Brand Outlets
Hyper/Super Markets
Department Stores
Shopping Malls
Traditional/Pervasive
Reach
Government
Supported
Historic/Rural
Reach
Modern Formats/
International
Source of
Entertainment
Neighborhood
Stores/Convenience
Availability/ Low
Costs /
Distribution
Shopping
Experience/Efficiency
CHALLENGES IN INDIAN RETAILING
MODERN MARKETING MIX
•Experience
•Everyplace
•Exchange
•Evangelism
PRODUCT PLACE PRICE PROMOTION
MAIN CHALANGES IN RETAILING
•STORE TYPE
•STORE LOCATION
•STORE DESIGN
•STORE PROMOTION
•STORE PRICING POLICY
•STORE COMPETITION
WHEEL OF RETAILING
WHEEL OF RETAILING
A hypothesis holding that new
retailers usually enter the market as
low-status, low-margin, low-price
operators but eventually evolve into
high-cost, high price merchants.
RETAIL FOCUS ISSUES
CHALLENGES TO RETAILING
•RETAIL POSITIONING
•RETAIL PRICING
•RETAIL COMPETITION
•RETAIL PROMOTION
•CUSTOMER ORIENTATION
•MARKET ORIENTATION
FACTORS TO FOCUS ON
FACTORS AFFECTING RETAIL LOCATION
• Intended target market trading area
• Types of products being sold
• Suitability of site for customer access
• Customer characteristics
• Location of competitive retail operations
Types of Locations
•Free-standing structures
•Traditional business districts
FC ROAD - SHOP
VIMAN NAGAR - PHOENIX MALL
RETAIL PRICING
• Cost Plus Pricing Mechanism
• Every organization runs to earn profits and so is the retail industry.
• Cost plus pricing works on the following principle:
• Cost Price of the product + Profit (Decided by the retailer) = Final
price of the merchandise.
• According to cost plus pricing strategy the retailer adds some extra
amount to the actual cost price of the product to earn his share of
profits. The final price of the merchandise includes the profit as
decided by the retailer.
RETAIL PRICING
• Competitive Pricing (Below --> Same --> Above)
• The cut throat competition in the current retail scenario has
prompted the retailers to guarantee excellent customer service to
the buyers for them to prefer them over their competitors.
• The price of the merchandise is more or less similar to the
competitor’s but the retailers add on certain attractive benefits for
the customers. (Longer payment term, gifts etc.)
RETAIL PRICING
MANUFACTURER SUGGESTED RETAIL PRICE
• The retailer sells his merchandise at a price suggested by the
manufacturer.
Condition 1
• The retailer sells the product at the same price as suggested by the
manufacturer. FIXED
Condition 2
• The retailer sells the merchandise at a price less than what was
suggested by the manufacturer. SALE
Condition 3
• Retailers initially quote an unreasonably high price and then reduce
the price on the customer’s request. BARGAIN
Psychological Pricing
• Certain price of a product at which the consumer
willingly purchases it is called psychological price.
• The consumer perceives such prices to be correct.
• A retailer sets a psychological price which he feels
would meet the expectations of the buyers and they
would easily buy the merchandise.
RETAIL PRICING
RETAIL PROMOTIONSPRODUCT LAUNCHS
•Dealer Meets
•Guerilla Marketing
•Press Launch
•Out-of-home (OOH)
DESIGN / CREATIVES
•Mall Marketing
•Canters/Bus
•Display
•Exhibition
BRAND ACTIVATION
•Consumer Promos
•Mall Activity
•School & College Promos
•Road Shows
•RWA (Residents Welfare Association) Activity
•Flash Mobs
MALL ACTIVITY
Mall Marketing
MALL EXIBITIONS
Van Activity
OUT OF BOX PROMOTIONS
I Walker – The Walking Billboard
How does Magic mirror works? Usually magic mirror works as a Advertising
board in which you may display any creative, and that glows all the times. But
as soon as someone stands in front of this Display..it turns into a mirror.. and
that’s MAGIC.. This has a excellent use in malls, showrooms and airports.
MAGIC MIRRORS
What is a Video Jacket (VJ) ? VJ is a unique Blend of Video + Audio Advertising.
VJ is the first and only product that combines ATL & BTL together. Television
commercial is considered to be the most effective form of advertisement
carrying human emotions and adequate message. With VJ, TVC’s can be used in
malls, markets & Airports, Brands can reach their customers outside their home
and offices. It gives a combined effect of Audio + Video Advertising on the
move.
Video Jacket.. Walk with TVC :
Product Inflatable's
Automatic Vending Machines
e- Retailing
The role of e-
distribution is to
make the
products
available at the
right time, at
the right place,
in the right
quantities
VIRTUAL CHANGING ROOM
STRATEGY MAKES YOU DIFFERENT FROM OTHERS
REST OF THE GAME IS THE SAME….
THANK YOU

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Indian Retail Market and Upcoming Challenges

  • 1. INDIA’S RETAILING STRATEGIC ISSUES AND CHALLENGES BY : SARABJEET SINGH DUA MBA (Marketing) Sarabjeetsinghdua10@gmail.com
  • 3. India is the third-most attractive retail market for global retailers among the 20 largest emerging markets, according to US consulting group AT Kearney’s report published in June 2012.
  • 4. Weekly Markets Village Fairs Melas Convenience Stores Mom and Pop/Kiranas PDS Outlets Khadi Stores Cooperatives Exclusive Brand Outlets Hyper/Super Markets Department Stores Shopping Malls Traditional/Pervasive Reach Government Supported Historic/Rural Reach Modern Formats/ International Source of Entertainment Neighborhood Stores/Convenience Availability/ Low Costs / Distribution Shopping Experience/Efficiency
  • 7. MAIN CHALANGES IN RETAILING •STORE TYPE •STORE LOCATION •STORE DESIGN •STORE PROMOTION •STORE PRICING POLICY •STORE COMPETITION
  • 9. WHEEL OF RETAILING A hypothesis holding that new retailers usually enter the market as low-status, low-margin, low-price operators but eventually evolve into high-cost, high price merchants.
  • 11. CHALLENGES TO RETAILING •RETAIL POSITIONING •RETAIL PRICING •RETAIL COMPETITION •RETAIL PROMOTION •CUSTOMER ORIENTATION •MARKET ORIENTATION FACTORS TO FOCUS ON
  • 12. FACTORS AFFECTING RETAIL LOCATION • Intended target market trading area • Types of products being sold • Suitability of site for customer access • Customer characteristics • Location of competitive retail operations Types of Locations •Free-standing structures •Traditional business districts
  • 13. FC ROAD - SHOP
  • 14. VIMAN NAGAR - PHOENIX MALL
  • 15. RETAIL PRICING • Cost Plus Pricing Mechanism • Every organization runs to earn profits and so is the retail industry. • Cost plus pricing works on the following principle: • Cost Price of the product + Profit (Decided by the retailer) = Final price of the merchandise. • According to cost plus pricing strategy the retailer adds some extra amount to the actual cost price of the product to earn his share of profits. The final price of the merchandise includes the profit as decided by the retailer.
  • 16. RETAIL PRICING • Competitive Pricing (Below --> Same --> Above) • The cut throat competition in the current retail scenario has prompted the retailers to guarantee excellent customer service to the buyers for them to prefer them over their competitors. • The price of the merchandise is more or less similar to the competitor’s but the retailers add on certain attractive benefits for the customers. (Longer payment term, gifts etc.)
  • 17. RETAIL PRICING MANUFACTURER SUGGESTED RETAIL PRICE • The retailer sells his merchandise at a price suggested by the manufacturer. Condition 1 • The retailer sells the product at the same price as suggested by the manufacturer. FIXED Condition 2 • The retailer sells the merchandise at a price less than what was suggested by the manufacturer. SALE Condition 3 • Retailers initially quote an unreasonably high price and then reduce the price on the customer’s request. BARGAIN
  • 18. Psychological Pricing • Certain price of a product at which the consumer willingly purchases it is called psychological price. • The consumer perceives such prices to be correct. • A retailer sets a psychological price which he feels would meet the expectations of the buyers and they would easily buy the merchandise. RETAIL PRICING
  • 19. RETAIL PROMOTIONSPRODUCT LAUNCHS •Dealer Meets •Guerilla Marketing •Press Launch •Out-of-home (OOH) DESIGN / CREATIVES •Mall Marketing •Canters/Bus •Display •Exhibition BRAND ACTIVATION •Consumer Promos •Mall Activity •School & College Promos •Road Shows •RWA (Residents Welfare Association) Activity •Flash Mobs
  • 24. OUT OF BOX PROMOTIONS
  • 25. I Walker – The Walking Billboard
  • 26. How does Magic mirror works? Usually magic mirror works as a Advertising board in which you may display any creative, and that glows all the times. But as soon as someone stands in front of this Display..it turns into a mirror.. and that’s MAGIC.. This has a excellent use in malls, showrooms and airports. MAGIC MIRRORS
  • 27. What is a Video Jacket (VJ) ? VJ is a unique Blend of Video + Audio Advertising. VJ is the first and only product that combines ATL & BTL together. Television commercial is considered to be the most effective form of advertisement carrying human emotions and adequate message. With VJ, TVC’s can be used in malls, markets & Airports, Brands can reach their customers outside their home and offices. It gives a combined effect of Audio + Video Advertising on the move. Video Jacket.. Walk with TVC :
  • 30. e- Retailing The role of e- distribution is to make the products available at the right time, at the right place, in the right quantities
  • 32. STRATEGY MAKES YOU DIFFERENT FROM OTHERS REST OF THE GAME IS THE SAME….