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GSVC Social Impact Assessment Webinar




   Presented at the Haas School of Business
               October 16 2007
Purpose




The objective is to answer 3 key questions:

1. What is a social impact assessment?
2. What is it’s value?
3. How is it developed?


    More detailed resources are available online at
                   www.gsvc.org
Workshop Overview




I: Social Ventures - Defining Value
  – Sara Olsen, Social Venture Technology Group




II: Building the SIA
  – Joel Ramirez and Jeff Kang, GSVC Research
I: Social Ventures - Defining Value




     Sara Olsen, SVT Group
II: Building the SIA


GSVC SIA Framework Overview
Insights from GSVC 2007
Entrant Timeline
Resources
The GSVC SIA Framework


• Various approaches are used to measure
  social impact
  – REDF, Acumen Fund, World Bank


• GSVC developed its own SIA framework
  – Support early stage ventures in social impact
    measurement
  – Central aspect of the competition (SIA Award is
    given to the plan with the best assessment model)
Existing Approaches

                               GSVC




Source: S. Olsen, J. Nicholls. A Framework for Approaches to SROI Analysis, May 2005.
The GSVC SIA Framework

     Define.              Quantify.             Monetize.

    All GSVC entrants are required to complete
      these three steps to demonstrate social
          value creation in financial terms

    Define                 Quantify               Monetize

What is your social   How will you measure   What is the $ value of
value proposition?       social return?         your impact?
The GSVC SIA Framework

 Define.             Quantify.                 Monetize.

Goal           Define the non-financial benefits the
               venture creates
Tools          Theory of Change
               Impact Value Chain
Competition    Articulate, in a sentence or more, the
Requirements   theory of change — a compelling social
               value proposition that is core to the
               venture’s desired social outcomes
Tips           Detailed and focused Theory of Change
               Develop an Impact Value Chain
Theory of Change

    Define.              Quantify.             Monetize.

          Human Service Fellowship (SIA Winner, 2005)

Theory of Change:


   IF there is increased supply of HIV-trained labor
   available to NGOs in Africa

   THEN high-quality life-years will increase for
   HIV/AIDs infected patients
The GSVC SIA Framework

 Define.             Quantify.                  Monetize.

Goal           Identify your top indicators of social value

Tools          Impact Value Chain

Competition    Articulate the three most important
Requirements   measurable social indicators will most
               strongly correlate with desired social
               outcomes and that can be tracked as part
               of normal business operations
Tips           Relate to Impact Value Chain
               Discuss how they will be tracked
Impact Value Chain

      Define.                          Quantify.                 Monetize.

                Human Service Fellowship (SIA Winner, 2005)

Impact Value Chain:
     Inputs               Activities           Outputs              Outcome

• Increased supply     • Health staff      1. # health staff    • Increased high-
of HIV-trained         training               trained           quality life-years
labor available to     • Systems setup     2. # AID S clinics   saved (health)
NGOs                   • Management           enabled
                                           3. # new patients
                                              treated



                     Outputs are clear, quantifiable and
                        mapped to social outcome
The GSVC SIA Framework

 Define.             Quantify.                 Monetize.

Goal           Identify the dollar value equivalent of your
               social impact to create a SROI
Tools          GSVC 5-Step Process
               Various frameworks (REDF)
Competition    Monetize the value of expected social
Requirements   impact over the next 10 years, using tools
               like SROI analysis
Tips           Develop and state clear assumptions
               Innovate upon on existing frameworks
               Include both positive and negative outputs
               Discuss tracking and monitoring plans
Five Step SROI

      Define.                 Quantify.                 Monetize.

GSVC SROI Framework

1. Quantify outputs/outcomes where possible
2. Use proxies to translate outputs into financial equivalents
3. Develop social cash flow projection (10 yrs)
   - Subtract value of outputs/outcomes that would have
       happened anyway
   - Calculate social NPV
   - Subtract operating and capital costs
   - If desired, calculate return (SROI, SIRR)
4. Discuss qualitative outcomes
5. Clearly cite your sources and assumptions
SIA Judging - Key Questions

            Judges will focus on several key criteria
Define.
– How compelling is the theory of change?
– How integrated is the theory of change with
  the purpose of the business?
– How well is the social mission embedded in
  the business?

Quantify.
– How measurable are the social indicators?

Monetize.
– How credible are the assumptions and the projections?
– Does the plan describe a process for monitoring SIA over time?
– Has the analysis accounted for both the positive and the potential
  negative outcomes generated by business activities?
– Does the plan identify potential conflicts or paradoxes between
  managing for financial and social results?
What is a model SIA?

  SIA Award recipients best model the framework and
  contribute to the field of social impact measurement

                    SIA Winner (2007): Compelling and Credible
                    “it was compelling…the analysis involved stakeholder
                    analysis, was feasible and easy to monitor.”


                    SIA Honorable Mention (2005): Analytical Rigor
                    “…excellent analytical approach…serves as a
                    positive example to current and future ventures.”


     THE
                    SIA Winner (2005): Strong Theory of Change
HUMAN SERVICE       “The results of their SROI could not have been achieved
 FELLOWSHIP         without their intervention”



       Best SIA does not always = greatest social impact!
Insights from 2007



Participants need more resources and a clear process:
• GSVC will provide SIA Office Hours to entrants and partners
  (more details to come)
• Building online resource library and tools
• Developing better coordinated judging timeline

Judges suggest further emphasis on:
• Seamless integration into the business plan
• Clearly stated and well-referenced assumptions
• A clear and sustainable process to monitor SIA moving forward
• Inclusion of stakeholder analysis, if applicable
Entrants: 2008 SIA Timeline

 Executive Summary            GSVC Semi-Finals                      SIA Finals


Timeframe                    Timeframe                       Timeframe
Now - Jan 16                 Jan 18 - Feb 27                 Mar 10 - Mar 24*
Now - Nov (India)

Suggested Actions            Suggested Actions               Suggested Actions
Read GSVC SIA Guidelines     Research methods, proxies       Incorporate judging feedback
Develop Theory of Change     Develop assumptions
Draft Impact Value Chain     Conduct SROI analysis

                             Judging Process                 Judging Process
Judging Process              Judge Full SIA Analysis         Judge Full SIA Analysis
No specific judging of SIA         (judged by each region)   Innovative and high quality
                             1 SIA Finalist per Region       Judged by international panel
                             Feedback to SIA Finalists

GSVC Resources               GSVC Resources                  GSVC Resources
Resource Library             GSVC Office Hours               GSVC Office Hours
                             Resource Library                Resource Library
                             GSVC Mentors                    GSVC Mentors
Resource Library: www.gsvc.org




                     2008 Social Impact Guide
                       Detailed guidelines and
                           requirements are
                       in the Resource Library


                          Also Included:
                          • SROI Examples
                           • Related Links
                     • GSVC Workshop Materials
Additional Resources


Resource               Details                     Source
2007 SIA Workshop Cathy Clark’s full SIA           www.gsvc.org
Presentation      presentation (2007)
Double Bottom Line     Review and description of   www.riseproject.org,
Project Catalog        various social impact       www.svtgroup.net
                       frameworks
REDF Publications      Publications on             http://www.redf.org/publicatio
                                                   ns-past.htm
                       measurement frameworks,
                       SROI case studies
Social Edge (Skoll)    Links to papers and         http://www.socialedge.org/res
                                                   ources/edge-
                       resources
                                                   wiki/ImpactAssessment
Blendedvalue.org       Reference documents and     http://www.blendedvalue.org
                       presentations
Thank You!




 Please feel free to contact the GSVC Research
    Team with any SIA questions and feedback

• Jeff Kang, jeff_kang@haas.berkeley.edu
• Joel Ramirez, joel_ramirez@haas.berkeley.edu

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GSVC Social Impact Assessment

  • 1. GSVC Social Impact Assessment Webinar Presented at the Haas School of Business October 16 2007
  • 2. Purpose The objective is to answer 3 key questions: 1. What is a social impact assessment? 2. What is it’s value? 3. How is it developed? More detailed resources are available online at www.gsvc.org
  • 3. Workshop Overview I: Social Ventures - Defining Value – Sara Olsen, Social Venture Technology Group II: Building the SIA – Joel Ramirez and Jeff Kang, GSVC Research
  • 4. I: Social Ventures - Defining Value Sara Olsen, SVT Group
  • 5. II: Building the SIA GSVC SIA Framework Overview Insights from GSVC 2007 Entrant Timeline Resources
  • 6. The GSVC SIA Framework • Various approaches are used to measure social impact – REDF, Acumen Fund, World Bank • GSVC developed its own SIA framework – Support early stage ventures in social impact measurement – Central aspect of the competition (SIA Award is given to the plan with the best assessment model)
  • 7. Existing Approaches GSVC Source: S. Olsen, J. Nicholls. A Framework for Approaches to SROI Analysis, May 2005.
  • 8. The GSVC SIA Framework Define. Quantify. Monetize. All GSVC entrants are required to complete these three steps to demonstrate social value creation in financial terms Define Quantify Monetize What is your social How will you measure What is the $ value of value proposition? social return? your impact?
  • 9. The GSVC SIA Framework Define. Quantify. Monetize. Goal Define the non-financial benefits the venture creates Tools Theory of Change Impact Value Chain Competition Articulate, in a sentence or more, the Requirements theory of change — a compelling social value proposition that is core to the venture’s desired social outcomes Tips Detailed and focused Theory of Change Develop an Impact Value Chain
  • 10. Theory of Change Define. Quantify. Monetize. Human Service Fellowship (SIA Winner, 2005) Theory of Change: IF there is increased supply of HIV-trained labor available to NGOs in Africa THEN high-quality life-years will increase for HIV/AIDs infected patients
  • 11. The GSVC SIA Framework Define. Quantify. Monetize. Goal Identify your top indicators of social value Tools Impact Value Chain Competition Articulate the three most important Requirements measurable social indicators will most strongly correlate with desired social outcomes and that can be tracked as part of normal business operations Tips Relate to Impact Value Chain Discuss how they will be tracked
  • 12. Impact Value Chain Define. Quantify. Monetize. Human Service Fellowship (SIA Winner, 2005) Impact Value Chain: Inputs Activities Outputs Outcome • Increased supply • Health staff 1. # health staff • Increased high- of HIV-trained training trained quality life-years labor available to • Systems setup 2. # AID S clinics saved (health) NGOs • Management enabled 3. # new patients treated Outputs are clear, quantifiable and mapped to social outcome
  • 13. The GSVC SIA Framework Define. Quantify. Monetize. Goal Identify the dollar value equivalent of your social impact to create a SROI Tools GSVC 5-Step Process Various frameworks (REDF) Competition Monetize the value of expected social Requirements impact over the next 10 years, using tools like SROI analysis Tips Develop and state clear assumptions Innovate upon on existing frameworks Include both positive and negative outputs Discuss tracking and monitoring plans
  • 14. Five Step SROI Define. Quantify. Monetize. GSVC SROI Framework 1. Quantify outputs/outcomes where possible 2. Use proxies to translate outputs into financial equivalents 3. Develop social cash flow projection (10 yrs) - Subtract value of outputs/outcomes that would have happened anyway - Calculate social NPV - Subtract operating and capital costs - If desired, calculate return (SROI, SIRR) 4. Discuss qualitative outcomes 5. Clearly cite your sources and assumptions
  • 15. SIA Judging - Key Questions Judges will focus on several key criteria Define. – How compelling is the theory of change? – How integrated is the theory of change with the purpose of the business? – How well is the social mission embedded in the business? Quantify. – How measurable are the social indicators? Monetize. – How credible are the assumptions and the projections? – Does the plan describe a process for monitoring SIA over time? – Has the analysis accounted for both the positive and the potential negative outcomes generated by business activities? – Does the plan identify potential conflicts or paradoxes between managing for financial and social results?
  • 16. What is a model SIA? SIA Award recipients best model the framework and contribute to the field of social impact measurement SIA Winner (2007): Compelling and Credible “it was compelling…the analysis involved stakeholder analysis, was feasible and easy to monitor.” SIA Honorable Mention (2005): Analytical Rigor “…excellent analytical approach…serves as a positive example to current and future ventures.” THE SIA Winner (2005): Strong Theory of Change HUMAN SERVICE “The results of their SROI could not have been achieved FELLOWSHIP without their intervention” Best SIA does not always = greatest social impact!
  • 17. Insights from 2007 Participants need more resources and a clear process: • GSVC will provide SIA Office Hours to entrants and partners (more details to come) • Building online resource library and tools • Developing better coordinated judging timeline Judges suggest further emphasis on: • Seamless integration into the business plan • Clearly stated and well-referenced assumptions • A clear and sustainable process to monitor SIA moving forward • Inclusion of stakeholder analysis, if applicable
  • 18. Entrants: 2008 SIA Timeline Executive Summary GSVC Semi-Finals SIA Finals Timeframe Timeframe Timeframe Now - Jan 16 Jan 18 - Feb 27 Mar 10 - Mar 24* Now - Nov (India) Suggested Actions Suggested Actions Suggested Actions Read GSVC SIA Guidelines Research methods, proxies Incorporate judging feedback Develop Theory of Change Develop assumptions Draft Impact Value Chain Conduct SROI analysis Judging Process Judging Process Judging Process Judge Full SIA Analysis Judge Full SIA Analysis No specific judging of SIA (judged by each region) Innovative and high quality 1 SIA Finalist per Region Judged by international panel Feedback to SIA Finalists GSVC Resources GSVC Resources GSVC Resources Resource Library GSVC Office Hours GSVC Office Hours Resource Library Resource Library GSVC Mentors GSVC Mentors
  • 19. Resource Library: www.gsvc.org 2008 Social Impact Guide Detailed guidelines and requirements are in the Resource Library Also Included: • SROI Examples • Related Links • GSVC Workshop Materials
  • 20. Additional Resources Resource Details Source 2007 SIA Workshop Cathy Clark’s full SIA www.gsvc.org Presentation presentation (2007) Double Bottom Line Review and description of www.riseproject.org, Project Catalog various social impact www.svtgroup.net frameworks REDF Publications Publications on http://www.redf.org/publicatio ns-past.htm measurement frameworks, SROI case studies Social Edge (Skoll) Links to papers and http://www.socialedge.org/res ources/edge- resources wiki/ImpactAssessment Blendedvalue.org Reference documents and http://www.blendedvalue.org presentations
  • 21. Thank You! Please feel free to contact the GSVC Research Team with any SIA questions and feedback • Jeff Kang, jeff_kang@haas.berkeley.edu • Joel Ramirez, joel_ramirez@haas.berkeley.edu