The document provides details for Event B including: - A reservation list with arrival times, guest names, number of guests and table numbers - A floor plan of the event space layout - The service procedure to be followed for all tables - Additional notes for the VIP table reservation including a minimum spend requirement and parking benefits - Preparation details for drinks, dessert service and food delivery between sections"

1. Briefing
Event B
Best of Britain

4. Standard Cover

5. Reservation List
(updated 8 March)
Arrival Time Guest Number of guest Table
7:00 pm Tracy Ng (VIP) 10 PDR (Min $3,000)
7:00 pm Ms Chung 3 TBC
7:15 pm Ms Lee 2 TBC
7:30 pm Ms Man 8 42,43,44,45
7:30 pm Jennifer Chan 2 TBC
7:30 pm Ms Lui 6 12,13
7:30 pm Ms Lui 6 12,13
8:00 pm Ms Toby To 2 TBC
39

6. Floor Plan
Judy
Xenia Nicole
Daisy Stephen
Henry
Joanne Henry
Terry
Kathleen
Renee
Won Stella

7. Service Procedure
• 1. Greet and Welcome Guest
• 2. Escort Guests to be Seated
o Unfold Napkins
• 3. Upsell Drinks
o Ask if the guest would like to try our cocktails or mocktails
• 4. Present Menu
• 5. Take Order
• 6. Upsell wine
o Ask if the guest would like to have wine pairing for the beef or fish
• 7. Adjust Cutlery
• 8. Serve Bread & Butter
• 9. Serve Appetizer

8. Service Procedure
• 10. Serve Main
o Place Toothpicks on the table
• 11. Crumb Down Service
• 12. Set Dessert Fork and Spoon
• 13. Serve Dessert
• 14. Ask for Coffee or Tea
o Take Drink Order when the guest finishes dessert
o Put Sugar Can on table after taking food drink order
• 15. Serve Coffee or Tea
• 16. Present Check
• 17. Guest Farewell

9. Other Important Points (PDR)
• Minimal Charge: $3,000
• 3 Free Parking for 3 hours at Hotel ICON
• Upsell Drinks
o San Pellegrino (Sparkling water, $50)
o Aqua Panna (Still water, $50)
o Soft Drinks ($15)
o Juices ($20)
• Coffee and Tea will be served in Banquet Style
• Prepare 10 Coffee cup setting in advance
• Special Attention to the Guest

10. Other Important Points
(Section N, Section X)
• Prepare enough Dessert fork and spoon in side boards
• Food Order Sheet: No need to know who’s host
• Serve Salad and Soup at the same time
• Only Pantry and Runner run Food
• Stella: POS Station moves next to PDR

11. Other Important Points (Bar)
• Prepare lemon slices
o Prepare 3 plates, each 12 slices (Hot Drinks)
o Prepare 2 plates, each 12 slices (PDR Banquet Style Coffee or Tea)
o Prepare 1 plate (for still water in PDR)
o Add lemon garnish for coke
• Prepare lime slices
o Prepare 8 slices of lime on 1 plate (for sparkling water)
• Polish more wine glasses
• No bar server in Event B
• Won: Server in PDR