Basic library information for new students at the University of East London

1. Welcome to the Library Welcome to the Library and Learning Services Simone Ngozi Okolo Academic Services and Skills Manager and S.n.okolo@uel.ac.uk July 2011

4. You need your ID card for the following reasons:

5. To enter any of our libraries

6. To borrow books

7. To print

8. It will cost £10 to replace a lost ID card

9. Look after your ID card

10. Do not let anyone use it

12. Opening Hours During term time, the opening hours are as follows: Mon – Fri 9am – 9pm (Staffed) Sat – Sun 10am – 5pm 24 hour opening – Mon – Fri During vacation times, the opening hours are as follows: Mon – Fri 10am – 5pm For updates Look at website Our Opening Hours

13. How many items can l borrow? Staff and students can borrow up to 15 items. These can be books and audio visual materials Print journal articles can only be read in the Library and can be photocopied There are reference resources like dictionaries to be read in the Library

14. How long can l keep a book for? Books can be borrowed for: 4 weeks One week Short loans Students with known disability can keep books longer –

16. 4 week Loan - 10p per day -

17. One week Loan - 30p per day -

18. Short/24 Hour Loan - 50p per hr/part hour -

19. You cannot borrow if your fines get up to £25 .

20. Fines can be paid in a number of ways:

21. Via Chip and Pin at the Counter

22. Via cash payment at the Counter

23. Via Telephone payment when off campus

25. In that case, you need to bring the books backCheck if your items have been renewed as follows: By signing in to the UEL Catalogue Via the automated telephone renewal service – 020 8223 3020 (Renewal not working)? You need ID number PIN - ask Library staff

26. How do l find books or articles on my reading list? Use our Google like Library system to search for your reading list - terminals can be found all around the Library and on the Internet at: UEL CATALOGUE For example: Pears, R. and Shields, G. (2010) Cite them right : the essential reference guide. 2nd ed. London: Palgrave Macmillan Type the book title or subject of your choice. E.g. Cite them right. Click search Click on Locations for more details. Note Shelf No. Go to the shelf and pick it up. If this doesn’t work, click on Details, Click on More details for this item, Click on All Items

27. Self service – saving time Self service machine enables you to: Borrow, return and renew books/DVDs. Pay fines You need a PIN to take books out. Initially your PIN is 0000 – ask Library staff to change PIN. You can also change your PIN by Signing Into your library account. To take books out, swipe your ID card Type your PIN Pass your books through the laser. Close your account and print out a receipt of your transaction. Keep receipts for your record. All our Libraries have self service machines.

28. Self service There are a number of opportunities to help yourself: Harvard referencing – It is important that you get to grips with this in the early stages of your stay at this university Plagiarism - become aware of what the issues and learn as much as you can Library on the go- information you can download to listen to on the go

30. SCONUL Access– This enables staff, Part time, Distance Learners, Students on placement and Full time Post graduate students to borrow or use the resources of participating universities.

31. Full time undergraduates can have reference access to the resources of participating Libraries.

32. Ask at any of our Library Help desks for a SCONUL form

33. Distance Learners can send a signed form to their Subject Librarian or to me

36. promotes employability….

37. Sign up for ECDL with the Library. More details can be found on the ECDL web page

38. Self paced:

39. IT, Using the Computer

40. Managing files, Word processing

41. Spreadsheets, Databases

43. Specialist equipment for visually impaired and dyslexic students available in each library.

44. Hardware such as Reading Edge.

45. Software packages such as UK Supernova and Inspiration.

46. Students have extended loan periods.

48. Other services PHOTOCOPYING: There are photocopying machines in all of our Libraries. You need to purchase a separate card from a dispensing machine available in all the Libraries. Pay attention to the copy right notices displayed near the photocopiers.. BINDING: All Libraries sell binding equipment and other stationeries. You can bind your projects using our heat binding equipment. They are easy to use and staff will be there to help you.

50. You can also chat live to a Librarian between 1-5pm Mon – Friday and 11-5pm Sat & Sunday, during term time.

51. Your Feedback- Tell us what you think good or bad

52. There are Group and silent study places in our Libraries. Ask staff for more details.

54. International Students Helpful staff: Subject Librarian OR any member of staff. Languages spoken:English, Hindi, Gujrati, German, Edo, Yoruba, Dutch, French, Punjabi, Hindi, Spanish, Portuguese, Igbo

55. Convenience There are toilets in all our Libraries as well for wheelchair users

56. Library website Library website - your gateway to good quality free information Info skills – take some time out to go through this important resources developed for you to make the most of the library as well as enhance your research skills Mobile Library: Follow our updates on: Facebook Blogs Twitter Other mobile: Ask A Librarian Our Library catalogue EBSCO

57. Thank you You can contact me or your Subject Librarian Simone Ngozi Okolo Academic Services and Skills Manager Docklands Library and Learning Centre University Way London E16 2RD s.n.okolo@uel.ac.uk