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Mobile Marketing
     Capabilities
“Driven By Technology, Measured By Success”




Mission Statement:

Create innovative digital
marketing products & services
that provide ongoing value to
our customers. Build a positive
team & family spirit within our
company and with our
employees.
Smartphone vs. Feature Phone US Market
                                       Share
90%
                                           Smartphone
80%
                                           Feature Phone
70%

60%

50%

40%              81%
                               69%
30%
                                     49%        51%
20%
                       31%
10%      19%

0%
           Q3 2009       Q3 2010       Q3 2011



                                                           The Nielson Co.
Smartphones Pass PCs in 2012




                       Source: Morgan Stanley 2010
Smartphone User Income
                                    45%

                                                                                                                                    40%
                                    40%


                                    35%                                                                                                   34%
Q1 2010, Mobile Insights National




                                    30%                                                                                       28%

                                    25%
                                                                                                21%
                                                                                                      20% 20%
                                    20%
                                                       17%                                                             17%
                                                                                                                15% 15%
                                    15%                           13%       13%
                                                                                       12%

                                    10%                      9%                   9%
                                          6%
                                    5%         4% 4%


                                    0%
                                           < 15k        15k - 35k            35k - 50k           50k - 75k       75k - 100k      100k+

                                                                        Android    iOS       Smartphones
                                                                                                                                Nielsen, June 2010
SIM Partners Mobile Capabilities
Native Application
Development
Mobile Web Applications
User Experience Design
Graphic Design
SMS Marketing
Mobile Coupons
Mobile Ad Networks:
Advertising
Mobile Ad Networks: Publishing
Mobile Paid Search
Reporting and Analytics
Mobile Application Development:Native   Applications
MOBILE APPS




Mobile applications help users connect to Internet services more commonly
accessed on desktop or notebook computers, making it easier to use the
Internet on their portable devices.
Apple Timeline to                             More than 60 apps have been
                                              downloaded for every iOS
10 Billion Downloads                          device sold. -asymco
The total global mobile
applications market is expected
to be worth US$25.0 billion by
2015, out of which the Apple App
Store will account for nearly
20.5% of the total revenues.
              -MarketsandMarkets
Key Events
iPhone - June ’07
iPhone 3G - July ‘08
iPhone 3GS - June
’09
iPad - April ‘10
iPhone 4 - June ’10
iPad 2 – March ‘11




                          Download forecast [for all operating systems] is
                          predicted to be over 16 Billion by 2013.
                                                                -Futuresource
Apple iPad & Tablets

The iPad is one of the fastest growing consumer
computing devices ever with 14.79 million sold in less
than 1 year.

The Global market for tablets will
increase from $16 billion in 2010 to U.S
$46 billion in 2014. – Yankee Group
In the News

Virginia is for Lovers
Commercial:http://www.youtube.com/watch?v=U0Usd5Qb-5M(video)
CBS 6 Richmond, VA:http://www.wtvr.com/news/wtvr-tourism-iphone-app,0,2484745.story

Visit Fairfax
Mobile Marketer:http://www.mobilemarketer.com/cms/news/content/7079.html
9 News Now:http://www.wusa9.com/video/default.aspx?bctid=687046486001(video)
9 New Now:http://www.wusa9.com/news/local/story.aspx?storyid=121987(video)

Enjoy Illinois iOS
CBS Chicago:http://chicago.cbslocal.com/2011/08/22/iphone-app-guides-users-to-best-illinois-
spots/
148 Apps:http://www.148apps.com/news/enjoy-illinois-helps-explore-unknown/
Mobile Marketer:http://www.mobilemarketer.com/cms/news/content/10704.html

Enjoy Illinois Android
Mobile Marketer:http://www.mobilemarketer.com/cms/news/strategy/11232.html
Apple iOS

Virginia is for Lovers   Visit Fairfax   Enjoy Illinois
Available on all iOS Devices




                 Apple iPad
Google Android
Enjoy Illinois   Visit Fairfax
Destination Marketing: Virginia is for Lovers
   1st Statewide Application

                               “Technology plays an important role in
                               tourism marketing and new
                               developments like these are key to
                               keeping visitors traveling throughout
                               our state. Virginia’s new iPhone app
                               will help…travelers who increasingly
                               use technology while planning and
                               taking vacations.”
                                     -Virginia Lt. Gov. Bill Bolling

                               Virginia generates $19.2 billion of
                               revenue through tourism and the
                               apps are key components of
                               Virginia’s marketing strategy.
Integrated Mobile Marketing
Mobile App Development:Illinois   Office of Tourism
Illinois Office of Tourism – Objectives:

• Leverage growth in mobile and
location based technologies.
• Provide visitors and residents
with immediate business
information, during multiple
stages of travel cycle.
• Deliver comprehensive content
for the entire state, which
includes over 15,000
business, event, special offers
and points of interest.
• Support branding initiatives.
• Gain insight on visitor
preferences and interests.
Solution

• Two pronged, native app strategy with initial
development for iOS, followed by development for
Android (additional recommendation for web based
solution provided).
• Utilize location-based technology, providing
contextual info when users request and need it most.
• Integrate with client’s CMS through web service
ensuring strong data integrity.
• Work with client on creating branding assets aligning
with their requirements and guidelines.
• Provide tracking and reporting for consumer behavior
and usage.
Timeline
iOS Timeline Requirements: 3 Months

Phase 1 – Initialization: 2 Weeks
   Agreements, project scope, developer accounts

Phase 2 – Definition: 2 Weeks
   Data model, feed requirements, wireframes, API registration

Phase 3 – Back End Development: 3 – 4 Weeks
   Web service, database, admin tool

Phase 4 – User Interface: 3 Weeks
   Creative assets, mockups

Phase 5 – Front End Development: 3 – 4 Weeks
   Implementation

Phase 6 – Beta Testing: 2 – 3 Weeks
   Closed beta testing, 3 versions

Phase 7 – Deployment: 2 – 3 Weeks
   Marketing strategy, facilitate submission process
Development Methodology




      Agile development; scrum framework
Utilize Basecamp for project planning and client
                 communication
UX and Design




Wireframes   Mockups
Destination Marketing:NativeApp   Features
Application Features

Applications integrate data on a statewide and regional scale, providing users with
information on over 14,000 unique Industry Partners, within 21 different Categories
and across 600+ cities

•   Location-Based / GPS Enabled
•   Interactive Mapping and Directions
•   Click-to-Call
•   Click-to-Form
•   SMS Subscription Building
•   Social Media Integration (Facebook and Twitter)
•   Rich Media Support (Streaming Video and Photos)
•   Business, Event and Points of Interest Profiles
•   Special Offers and Mobile Coupons
•   Category Data Filters
•   Location Data Filters
•   Custom Itinerary Building
•   Consumer Reviews, 3rd Party API Integration
Categories Example: Virginia is For Lovers

                        Accommodations
                        Dining
                        Gardens
                        General Sports & Recreation
                        Golf
                        History & Heritage
                        Museums
                        Nature
                        Night Life
                        Parks
                        Shopping
                        The Arts
                        Theme Parks/Zoos
                        Visitor Information Centers
                        Water Activities
                        Wineries & Breweries
                        Winter Sports
Interactive Maps




Google Maps API
“Find Me”
Directions
Category Overlays
Business Listing


Name
Address
Click-to-call
Interactive Map
Directions
Video and Photos
Description
Website/ In-App Browser
Nearby Points of Interest
Social Media Sharing
Email Sharing
Itinerary Building
User Reviews
3rd Party API Integration
Beyond Applications:Mobile   Marketing
1/3
 number of global
internet users who
access internet only
   via mobile
      www.fxva.com
Mobile optimized website for
  Fairfax County, Virginia
Career Education Corp | Degrees247.com

Mobile Web App designed to increase lead
form submissions through Meyers Briggs
personality test. Quiz results are used to
match potential student with best suited
career and school options.

Web App will be optimized for Smartphone
devices and will also utilize GPS to provide
schools nearest to user.

94% of college students own a mobile
phone. 43% of college students used a
mobile device to access the internet
every day, compared to 10% in 2008.




                                                                         Source: The Mobile Movement Study, Google / Ipsos OTX MediaCT, April 2011
                      Connecting to the Net.Generation: What higher education professionals need to know about today’s students, NASPA;1st Ed (2007)
Mobile Video
  Number of people in US watching
  mobile video increased 43% YOY
from Q2 2009 to Q2 2010, while the
   amount of time watching mobile
                 video was up 7%.*




                         *Nielsen, Dec 2010
Streaming in App Video
Virginia is for Lovers        Enjoy Illinois
Akamai Media Delivery Platform

• Previous development with Flash streaming
video player programming for desktop.
• Akamai SHA-1 token-based Content Access
Authentication for subscription based content.
• Optimized for secure, quick and reliable
delivery of video content.
SMS and Mobile Offers




        Total mobile coupon
        spending in the U.S. is
        expected to rise 70
        fold from 2009 to 2014.




                Source: Borrell Associates, June 2010
SMS Marketing: Features


• Timed Campaign
• Subscription Lists
• Unlimited User Access
• Trivia, Contests, Voting
• Unique 800# per mobile campaign for
tracking
• Real time reporting via client branded
web interface
• Automated reporting
• Aggregate reporting at corporate level
SMS Case Study: Great Wolf Lodge


                                      20                12
                                  Subscribers/ day     Locations




                                   87,600 Subscribers/ year



Based on “triggers” designed to   (100% Opt-In, 95% Open-
 increase Revenue per room          Rate, No Spam Filters)




                                                                   36
Beyond Applications:Mobile   Advertising
Mobile Ad Networks: Advertising

•   Manage app/ campaign awareness and marketing
•   App-based using relative keywords
•   Reach within Local Search Apps
•   Robust Display with Call-to-Action
•   Multiple ad units with rich media campaigns
•   Option to focus on iPhone and Android
•   Potential for Interactive and Creative Content
•   In-App and Mobile Web ad display
Mobile Ad Networks: Publishing

• Leverage assets and monetize mobile advertising inventory for new
revenue sources
• Assessment of goals with recommendations on ad networks and
operating system platforms
• SDK management for rich media and interactive video ads, ensuring
compliance
• Ad relevancy management
• Performance measurement and reporting
• Cost-per-action advertising with performance fee for conversions.
• House-ad management for app cross promotion.
Mobile Paid Search

 PPCall/ “Call Metrics”
 Click-to-Call and Conversion
 Optimization
 Click-to-Form
 Scale local focused Paid Search
 across multiple locations
 Implement click attribution for
 multiple searches.




                                   Source: The Mobile Movement Study, Google / Ipsos OTX MediaCT, April 2011
App Performance Reporting

Downloads, Updates
User Demographics
User Actions, Goal Management
Advertising Campaign Performance
Ad Publishing Performance
Google Paid Search, Call Metrics
Custom Reporting and Dashboard
THANK YOU




Strategic Internet Marketing Partners
     1601 Sherman Ave, 3rd Floor
          Evanston, IL 60201
        Phone: (800)-260-3380
       www.simpartners.com

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SIM Partners - Mobile Marketing Capabilities

  • 1. Mobile Marketing Capabilities
  • 2. “Driven By Technology, Measured By Success” Mission Statement: Create innovative digital marketing products & services that provide ongoing value to our customers. Build a positive team & family spirit within our company and with our employees.
  • 3. Smartphone vs. Feature Phone US Market Share 90% Smartphone 80% Feature Phone 70% 60% 50% 40% 81% 69% 30% 49% 51% 20% 31% 10% 19% 0% Q3 2009 Q3 2010 Q3 2011 The Nielson Co.
  • 4. Smartphones Pass PCs in 2012 Source: Morgan Stanley 2010
  • 5. Smartphone User Income 45% 40% 40% 35% 34% Q1 2010, Mobile Insights National 30% 28% 25% 21% 20% 20% 20% 17% 17% 15% 15% 15% 13% 13% 12% 10% 9% 9% 6% 5% 4% 4% 0% < 15k 15k - 35k 35k - 50k 50k - 75k 75k - 100k 100k+ Android iOS Smartphones Nielsen, June 2010
  • 6. SIM Partners Mobile Capabilities Native Application Development Mobile Web Applications User Experience Design Graphic Design SMS Marketing Mobile Coupons Mobile Ad Networks: Advertising Mobile Ad Networks: Publishing Mobile Paid Search Reporting and Analytics
  • 8. MOBILE APPS Mobile applications help users connect to Internet services more commonly accessed on desktop or notebook computers, making it easier to use the Internet on their portable devices.
  • 9. Apple Timeline to More than 60 apps have been downloaded for every iOS 10 Billion Downloads device sold. -asymco The total global mobile applications market is expected to be worth US$25.0 billion by 2015, out of which the Apple App Store will account for nearly 20.5% of the total revenues. -MarketsandMarkets Key Events iPhone - June ’07 iPhone 3G - July ‘08 iPhone 3GS - June ’09 iPad - April ‘10 iPhone 4 - June ’10 iPad 2 – March ‘11 Download forecast [for all operating systems] is predicted to be over 16 Billion by 2013. -Futuresource
  • 10. Apple iPad & Tablets The iPad is one of the fastest growing consumer computing devices ever with 14.79 million sold in less than 1 year. The Global market for tablets will increase from $16 billion in 2010 to U.S $46 billion in 2014. – Yankee Group
  • 11. In the News Virginia is for Lovers Commercial:http://www.youtube.com/watch?v=U0Usd5Qb-5M(video) CBS 6 Richmond, VA:http://www.wtvr.com/news/wtvr-tourism-iphone-app,0,2484745.story Visit Fairfax Mobile Marketer:http://www.mobilemarketer.com/cms/news/content/7079.html 9 News Now:http://www.wusa9.com/video/default.aspx?bctid=687046486001(video) 9 New Now:http://www.wusa9.com/news/local/story.aspx?storyid=121987(video) Enjoy Illinois iOS CBS Chicago:http://chicago.cbslocal.com/2011/08/22/iphone-app-guides-users-to-best-illinois- spots/ 148 Apps:http://www.148apps.com/news/enjoy-illinois-helps-explore-unknown/ Mobile Marketer:http://www.mobilemarketer.com/cms/news/content/10704.html Enjoy Illinois Android Mobile Marketer:http://www.mobilemarketer.com/cms/news/strategy/11232.html
  • 12. Apple iOS Virginia is for Lovers Visit Fairfax Enjoy Illinois
  • 13. Available on all iOS Devices Apple iPad
  • 15. Destination Marketing: Virginia is for Lovers 1st Statewide Application “Technology plays an important role in tourism marketing and new developments like these are key to keeping visitors traveling throughout our state. Virginia’s new iPhone app will help…travelers who increasingly use technology while planning and taking vacations.” -Virginia Lt. Gov. Bill Bolling Virginia generates $19.2 billion of revenue through tourism and the apps are key components of Virginia’s marketing strategy.
  • 17. Mobile App Development:Illinois Office of Tourism
  • 18. Illinois Office of Tourism – Objectives: • Leverage growth in mobile and location based technologies. • Provide visitors and residents with immediate business information, during multiple stages of travel cycle. • Deliver comprehensive content for the entire state, which includes over 15,000 business, event, special offers and points of interest. • Support branding initiatives. • Gain insight on visitor preferences and interests.
  • 19. Solution • Two pronged, native app strategy with initial development for iOS, followed by development for Android (additional recommendation for web based solution provided). • Utilize location-based technology, providing contextual info when users request and need it most. • Integrate with client’s CMS through web service ensuring strong data integrity. • Work with client on creating branding assets aligning with their requirements and guidelines. • Provide tracking and reporting for consumer behavior and usage.
  • 20. Timeline iOS Timeline Requirements: 3 Months Phase 1 – Initialization: 2 Weeks Agreements, project scope, developer accounts Phase 2 – Definition: 2 Weeks Data model, feed requirements, wireframes, API registration Phase 3 – Back End Development: 3 – 4 Weeks Web service, database, admin tool Phase 4 – User Interface: 3 Weeks Creative assets, mockups Phase 5 – Front End Development: 3 – 4 Weeks Implementation Phase 6 – Beta Testing: 2 – 3 Weeks Closed beta testing, 3 versions Phase 7 – Deployment: 2 – 3 Weeks Marketing strategy, facilitate submission process
  • 21. Development Methodology Agile development; scrum framework Utilize Basecamp for project planning and client communication
  • 24. Application Features Applications integrate data on a statewide and regional scale, providing users with information on over 14,000 unique Industry Partners, within 21 different Categories and across 600+ cities • Location-Based / GPS Enabled • Interactive Mapping and Directions • Click-to-Call • Click-to-Form • SMS Subscription Building • Social Media Integration (Facebook and Twitter) • Rich Media Support (Streaming Video and Photos) • Business, Event and Points of Interest Profiles • Special Offers and Mobile Coupons • Category Data Filters • Location Data Filters • Custom Itinerary Building • Consumer Reviews, 3rd Party API Integration
  • 25. Categories Example: Virginia is For Lovers Accommodations Dining Gardens General Sports & Recreation Golf History & Heritage Museums Nature Night Life Parks Shopping The Arts Theme Parks/Zoos Visitor Information Centers Water Activities Wineries & Breweries Winter Sports
  • 26. Interactive Maps Google Maps API “Find Me” Directions Category Overlays
  • 27. Business Listing Name Address Click-to-call Interactive Map Directions Video and Photos Description Website/ In-App Browser Nearby Points of Interest Social Media Sharing Email Sharing Itinerary Building User Reviews 3rd Party API Integration
  • 29. 1/3 number of global internet users who access internet only via mobile www.fxva.com Mobile optimized website for Fairfax County, Virginia
  • 30. Career Education Corp | Degrees247.com Mobile Web App designed to increase lead form submissions through Meyers Briggs personality test. Quiz results are used to match potential student with best suited career and school options. Web App will be optimized for Smartphone devices and will also utilize GPS to provide schools nearest to user. 94% of college students own a mobile phone. 43% of college students used a mobile device to access the internet every day, compared to 10% in 2008. Source: The Mobile Movement Study, Google / Ipsos OTX MediaCT, April 2011 Connecting to the Net.Generation: What higher education professionals need to know about today’s students, NASPA;1st Ed (2007)
  • 31. Mobile Video Number of people in US watching mobile video increased 43% YOY from Q2 2009 to Q2 2010, while the amount of time watching mobile video was up 7%.* *Nielsen, Dec 2010
  • 32. Streaming in App Video Virginia is for Lovers Enjoy Illinois
  • 33. Akamai Media Delivery Platform • Previous development with Flash streaming video player programming for desktop. • Akamai SHA-1 token-based Content Access Authentication for subscription based content. • Optimized for secure, quick and reliable delivery of video content.
  • 34. SMS and Mobile Offers Total mobile coupon spending in the U.S. is expected to rise 70 fold from 2009 to 2014. Source: Borrell Associates, June 2010
  • 35. SMS Marketing: Features • Timed Campaign • Subscription Lists • Unlimited User Access • Trivia, Contests, Voting • Unique 800# per mobile campaign for tracking • Real time reporting via client branded web interface • Automated reporting • Aggregate reporting at corporate level
  • 36. SMS Case Study: Great Wolf Lodge 20 12 Subscribers/ day Locations 87,600 Subscribers/ year Based on “triggers” designed to (100% Opt-In, 95% Open- increase Revenue per room Rate, No Spam Filters) 36
  • 38. Mobile Ad Networks: Advertising • Manage app/ campaign awareness and marketing • App-based using relative keywords • Reach within Local Search Apps • Robust Display with Call-to-Action • Multiple ad units with rich media campaigns • Option to focus on iPhone and Android • Potential for Interactive and Creative Content • In-App and Mobile Web ad display
  • 39. Mobile Ad Networks: Publishing • Leverage assets and monetize mobile advertising inventory for new revenue sources • Assessment of goals with recommendations on ad networks and operating system platforms • SDK management for rich media and interactive video ads, ensuring compliance • Ad relevancy management • Performance measurement and reporting • Cost-per-action advertising with performance fee for conversions. • House-ad management for app cross promotion.
  • 40. Mobile Paid Search PPCall/ “Call Metrics” Click-to-Call and Conversion Optimization Click-to-Form Scale local focused Paid Search across multiple locations Implement click attribution for multiple searches. Source: The Mobile Movement Study, Google / Ipsos OTX MediaCT, April 2011
  • 41. App Performance Reporting Downloads, Updates User Demographics User Actions, Goal Management Advertising Campaign Performance Ad Publishing Performance Google Paid Search, Call Metrics Custom Reporting and Dashboard
  • 42. THANK YOU Strategic Internet Marketing Partners 1601 Sherman Ave, 3rd Floor Evanston, IL 60201 Phone: (800)-260-3380 www.simpartners.com

Notes de l'éditeur

  1. IRMCF - Kurt_Peters_Internet_Retailer_Welcome