Reference: NYLA Library Assistants Training

Reference NYLA Library Assistants Workshop TCCC May 14, 2011 Sarah Maximiek [email_address]

Reference Services ,[object Object]

Types of Reference Services ,[object Object],[object Object],[object Object],[object Object],[object Object]

Types of Reference Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Collaborative Reference Services ,[object Object],[object Object],[object Object],[object Object]

Types of Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]

Answering Reference Questions ,[object Object]

The Reference Interview is.... ,[object Object]

Or its... Asking a patron questions until they “articulate what they want!”

Elements of a Reference Interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Referrals ,[object Object],[object Object],[object Object]

Some Standards and Laws ,[object Object],[object Object],[object Object]

InterLibrary Loan and Reference ,[object Object],[object Object],[object Object],[object Object]

Instruction ,[object Object],[object Object],[object Object],[object Object]

Databases and Indexes ,[object Object],[object Object],[object Object]

Databases ,[object Object],[object Object],[object Object],[object Object]

Boolean Logic ,[object Object],[object Object],[object Object]

Boolean Logic Examples ,[object Object],[object Object],[object Object]

Boolean Logic Examples ,[object Object],[object Object],[object Object],[object Object]

Keyword searching ,[object Object],[object Object],[object Object],[object Object]

Controlled Vocabulary ,[object Object]

Controlled Vocabulary Searching ,[object Object],[object Object]

Controlled Vocab Searching ,[object Object],[object Object]

Example: Keyword search (using ERIC) ,[object Object]

Example : Results list, first page ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Example: in action with controlled vocab ,[object Object]

Hints for working with Controlled Vocab. ,[object Object],[object Object]

Hints for…(continued) ,[object Object]

Software Mentioned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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