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Retrospective 
    Søren Weiss


in a Kanban team
       Agile Coach

                        Twitter: @sorenweiss

           An example
About this presentation

• The presentation serves to share an agenda which can be used to
  facilitate a retrospective in a scrum team or in a kanban team.

• I facilitated the retrospective with a Danish kanban team (8 team
  members) in April 2012.

• The team had implemented Kanban i December 2012. This was
  the second retrospective session after starting doing Kanban.

• The team members were working in a maintenance organization
  and were all highly skilled specialists.

• Duration of the session was 2 1/2 hours.
Retrospective
agenda

• Set the scene


• Hallway status


• Profile drawing


• Starfish


• SMART goal


• ROI by Fist of Five
Set the scene

• This was the team's
  second retrospective. We
  revisited the team's
  signup request and their
  motivation for adopting
  an agile method and why
  we ended up using
  Kanban instead of scrum.

• I reminded the team on
  the simple rules that they
  follow by doing Kanban.
Hallway status

• I wanted a quick indication of how the mood was among
  the team members (I hadn't visited them for two months). I
  asked the question "if I instead of meeting you at this
  retrospective session had met you in the hallway and I had
  asked you how you were doing in the team, what would
  you then have answered me?". I asked each teammember
  to prepare a number (1-10) representing their level of
  satisfaction. One by one the teammembers presented their
  numbers followed by a very brief explanation. This exercise
  gave a good indication of what the teammembers were
  focusing on. And all opinions was heard.
Profile drawing

• The team members formed two groups. Each group drew a rich picture. Each
  group/picture answered the questions:

   1. What are we particularly good at doing in our team?


   2. What are we particularly not good at doing in our team?


   3. What are the main unsolved impediments at this point?


   4. What are the biggest successes since the last retrospective?



• Only rule was "no using letters.

I mentioned to the team that the exercise could seem transcendent to some. I
acknowledged this and then encouraged the team members to overcome
potential blocking from participating (know you audience, culture etc.). I briefly
mentioned how being creative will help people producing good ideas/
suggestions, which were the reason for doing the retrospective.
Starfish

• Based on the information identified in the first two exercises the team members now
  brainstormed to identify items to fit into the categories:

   1. What should we start doing?


   2. What should we stop doing?


   3. What should we do more of?


   4. What should we do less of?


   5. What should we continue to do



The team did this exercise as one group. The rules: 1) nobody can veto suggestions, 2)
the teammember who puts up a suggestion briefly explains the sugggestion when
putting the item up on the wall. By doing the starfish exercise in this way you don't need
to spend time to identify doubles and the quality of the suggestions also increases.
Furthermore it feels like a team effort compared to if you create suggestions individually
or in smaller groups.
SMART goal

• The team had now identified several suggestions on what to do differently until the next
  retrospective. It was now time to choose the most important things to do and to create
  specific goals. The team choose among the items from the starfish exercise. I
  deliberately did not ask the team to rank the suggestions before asking what would be
  the most important thing to do differently. This approach fostered some great
  disscussions. I should mention that this approach calls for the facilitator to assist the
  more introvert team members to speak up.

• I timeboxed the creation of each goal to max 20 minutes. I supported the team to make
  sure that each goal qualified to be a SMART goal. After creating a goal the team
  accepted the goal and the team chose a "guardian angel" for the goal. This person's job
  is to be the backstop for getting the goal implemented. I have over the years realized that
  such a role is crucial for the success rate of implementing retrospective goals.

• As a facilitator I asked the team to make sure to make the goals simple and not too
  ambitious. The team chose to go with three goals. This was according to the team a
  realistic amount of goals.
Close the
retrospective

• By the time the team had
  agreed on their this goals time
  was running out and I asked the
  teammembers to do a Fist of
  Five on the question: "was this
  retrospective worth investing 2
  1/2 hours to do?". The team
  members commented their FoF
  and I took notes for process
  improval proposals.
Reflections

• Even though the team was new to
  the concept of doing retrospectives
  they were very participating and they
  produced numerous suggestions
  and ideas.


• I heard these words during the
  session:


     • "That would be a cool thing to
       start doing".

     • "Ok, let's do that then".

     • "Great that you are in on it".

     • I even heard a "yes, we can!" :-)
Twitter: @sorenweiss

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Retrospective in a kanban team april 20th 2012

  • 1. Retrospective Søren Weiss in a Kanban team Agile Coach Twitter: @sorenweiss An example
  • 2. About this presentation • The presentation serves to share an agenda which can be used to facilitate a retrospective in a scrum team or in a kanban team. • I facilitated the retrospective with a Danish kanban team (8 team members) in April 2012. • The team had implemented Kanban i December 2012. This was the second retrospective session after starting doing Kanban. • The team members were working in a maintenance organization and were all highly skilled specialists. • Duration of the session was 2 1/2 hours.
  • 3. Retrospective agenda • Set the scene • Hallway status • Profile drawing • Starfish • SMART goal • ROI by Fist of Five
  • 4. Set the scene • This was the team's second retrospective. We revisited the team's signup request and their motivation for adopting an agile method and why we ended up using Kanban instead of scrum. • I reminded the team on the simple rules that they follow by doing Kanban.
  • 5. Hallway status • I wanted a quick indication of how the mood was among the team members (I hadn't visited them for two months). I asked the question "if I instead of meeting you at this retrospective session had met you in the hallway and I had asked you how you were doing in the team, what would you then have answered me?". I asked each teammember to prepare a number (1-10) representing their level of satisfaction. One by one the teammembers presented their numbers followed by a very brief explanation. This exercise gave a good indication of what the teammembers were focusing on. And all opinions was heard.
  • 6. Profile drawing • The team members formed two groups. Each group drew a rich picture. Each group/picture answered the questions: 1. What are we particularly good at doing in our team? 2. What are we particularly not good at doing in our team? 3. What are the main unsolved impediments at this point? 4. What are the biggest successes since the last retrospective? • Only rule was "no using letters. I mentioned to the team that the exercise could seem transcendent to some. I acknowledged this and then encouraged the team members to overcome potential blocking from participating (know you audience, culture etc.). I briefly mentioned how being creative will help people producing good ideas/ suggestions, which were the reason for doing the retrospective.
  • 7.
  • 8. Starfish • Based on the information identified in the first two exercises the team members now brainstormed to identify items to fit into the categories: 1. What should we start doing? 2. What should we stop doing? 3. What should we do more of? 4. What should we do less of? 5. What should we continue to do The team did this exercise as one group. The rules: 1) nobody can veto suggestions, 2) the teammember who puts up a suggestion briefly explains the sugggestion when putting the item up on the wall. By doing the starfish exercise in this way you don't need to spend time to identify doubles and the quality of the suggestions also increases. Furthermore it feels like a team effort compared to if you create suggestions individually or in smaller groups.
  • 9.
  • 10. SMART goal • The team had now identified several suggestions on what to do differently until the next retrospective. It was now time to choose the most important things to do and to create specific goals. The team choose among the items from the starfish exercise. I deliberately did not ask the team to rank the suggestions before asking what would be the most important thing to do differently. This approach fostered some great disscussions. I should mention that this approach calls for the facilitator to assist the more introvert team members to speak up. • I timeboxed the creation of each goal to max 20 minutes. I supported the team to make sure that each goal qualified to be a SMART goal. After creating a goal the team accepted the goal and the team chose a "guardian angel" for the goal. This person's job is to be the backstop for getting the goal implemented. I have over the years realized that such a role is crucial for the success rate of implementing retrospective goals. • As a facilitator I asked the team to make sure to make the goals simple and not too ambitious. The team chose to go with three goals. This was according to the team a realistic amount of goals.
  • 11. Close the retrospective • By the time the team had agreed on their this goals time was running out and I asked the teammembers to do a Fist of Five on the question: "was this retrospective worth investing 2 1/2 hours to do?". The team members commented their FoF and I took notes for process improval proposals.
  • 12. Reflections • Even though the team was new to the concept of doing retrospectives they were very participating and they produced numerous suggestions and ideas. • I heard these words during the session: • "That would be a cool thing to start doing". • "Ok, let's do that then". • "Great that you are in on it". • I even heard a "yes, we can!" :-)