Speech Gems10 21 10 Sbg

By Laurie Schloff
Senior Coaching Partner
The Speech Improvement Company, Inc.

The definition of
confidence is
thinking about
yourself in
useful ways.

Develop a Communication Consciousness
What are
strengths in my
communication?
What can I
improve?

The most
important talking…
…is the talking we
do with ourselves.

Nervousness is just a sign that you
care about your performance.

You can control nervousness before
it controls you.

Trust me, it takes a lot of work to
come across as effortless.

“Pick a tic.” Find
a nervous habit
you can have in
front of people…

…squeeze your thumb and
another finger together…

…squeeze your fingers around a
pen…

…or squeeze your hands against a
table.

The big speech is no time for
breaking in those new shoes.

Confidence doesn’t have that much to
do with speaking ability…

…you can be a
great speaker
with low self
esteem…

…or a poor one who eats
confidence for lunch.

Fear of speaking is a normal human
trait for 90% of us…

…The other 10% are speech
coaches.

Preparation and
Organization
Gems

Question:
How much
practice do
you need?

Answer:
As much as it
takes to be
effective.

It’s better to make five
points well than fifty in a
frenzy.

There's no such thing as
over preparation…

…but under preparation
is rampant!

The amount of preparation time…

…should be proportionate to the
importance of the event.

When a client says he wants to be
spontaneous…

…he really means he’s not prepared!

When a
client
says he’ll
“wing it…”
…I worry.

…they're a sign of preparation.

Your main point is like a headline.
Make it 15 words or less.

Use the Four E’s
for Extra credit as a speaker:
Experiences
Examples
Evidence
Editorials

Experiences: Stories that
support your headline.

Your stories should be short
and have a point.

Examples:
Specific instances of the evidence…

…Don’t talk about fruit--talk about
kiwis and kumquats. Get it?

Evidence: Facts, research, and statistics.

Editorials: Opinions,
recommendations, and takeaways.

Delivery Gems:
How you Look and
Sound

You are the best visual in the room.

Always dress a half step fancier than
your audience…

…and have one interesting
accessory.

Tilt your head and you look sweet…

…Keep it straight and you look
strong.

Not moving at all is better than
moving too much.

Speech Gem Practice:
Face Contact

I prefer the term “face contact” to
eye contact…

Use face contact. For every phrase
you say, look at a different face.

…You don’t have to look in people’s
pupils.

Speech Gems:
How to Use Your Visuals

The slides aren’t the presentation…

You should control your visuals--
they shouldn't control you.

If you have words on your slides,
say more than you show…

…and show less than you say.

Add verbal value to the visual.

(The difference between guilty and not guilty
is one syllable!)

Speech Gem Practice:
Vocal Variety

One word in EVERY phrase
should jump out and be
emphasized.

Practice this sentence:
Brides don’t need to wear long dresses.
Emphasize a different word each time you
say the sentence.

Relationships
and Meetings
Gems

Intent is
more
important
than
content.

Move from Message…
to Motivation!

A kind
word is the
best gift
you can
give.

Don’t be afraid: your audience is
comprised of people…

If a client says he
doesn't know
anything about an
upcoming meeting…

…it usually means he hasn’t asked.

You already know about yourself—
so, put your focus on others.

"Make me feel special."
Everyone is wearing a sign that says:

Maya Angelou said, "People will
forget what you said…”

“…people will forget what you did…”

“…but people will never forget the
way you made them feel.”

Keep in touch and send
me YOUR Speech Gems!
Laurie SchloffSenior Coaching Partner
The Speech Improvement Company, Inc.
laurie@speechimprovement.com
617-739-3330

As Paul McCartney wrote,
“And in the end, the love you take
is equal to the love you make.”

Speech Gems10 21 10 Sbg

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