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Calling a Spade a Shovel:
Universal, accessible, adaptable, disabled
       – aren’t they all the same?

                    Jane Bringolf
                  PhD Candidate
              Urban Research Centre
           University of Western Sydney


       Housing Researchers’ Conference, Sydney August 2009
Introduction

   • Terminology
   • Two examples showing
         – Problems for practical application
         – Problems for policy development
   • A possible solution


Housing Researchers'   Jane Bringolf: Calling a Spade a Shovel
                                                                 2
Conference 2009
My Proposition:

We have too many
words and not enough
understanding



                       Jane Bringolf: Calling a Spade a Shovel   3
Housing Researchers'
Conference 2009
Visitable
Housing Researchers'    Jane Bringolf: Calling a Spade a Shovel   4
Conference 2009
Where the words come from
• Some terms come from human rights
  legislation and are stuck there:
     – Accessible and visitable
• Some come from policy shifts:
     – Adaptable, ageing in place, flexhousing
• Some come from a person-centred view:
     – Usable, person-environment fit, universal


Housing Researchers’          Jane Bringolf
Conference 2009
Example 1: Housing NSW

• Jobs Stimulus Package – call for tender
• Industry briefings emphasised the need for
  more universally designed housing
• Inconsistent use of terms in tender
  document
• Principles of universal design got lost in
  the detail and the terminology
Housing Researchers'   Jane Bringolf: Calling a Spade a Shovel   6
Conference 2009
Schedule 3:
Seniors Living
General Living           Universal Design Principles
Disabled Units
Adaptable Units
Visitable Units




                         Jane Bringolf: Calling a Spade a Shovel   7
  Housing Researchers'
Visitable Dwellings
  Conference 2009              Dwellings for the disabled
Example 2: research project
 • Positioning Paper largely consisting
   literature review with full report to come
 • Government funded, emphasis on ageing
   and housing policy
 • Aim of one portion of funding: determine
   cost-benefits of adaptable housing and
   consumer interest in adaptable housing
                                          Dwelling, land and neighbourhood use by older home owners,
                                                                                     Quinn et al, 2009
Housing Researchers'   Jane Bringolf: Calling a Spade a Shovel                                8
Conference 2009
Accessible                Visitable
        Accessible Design,
                                  Visitable Design,                 Universal
                                  Visitable Housing                 Universal Design,
        Accessible Housing
                                                                    Universal Housing Design

Adaptable
Adaptable Design,
Adaptable Housing,                     Terms                                 Lifetime
Visitable
                                       Used                                  Homes
    adaptable
    adaptable housing

                                                    Flexible Housing
            Seniors housing                         accommodate household changes
            People aged 55 +


                               Jane Bringolf: Calling a Spade a Shovel                         9
Housing Researchers'
Conference 2009
Do we need so many ‘types’ of housing
    exclusively for ‘other’ people?

   Not if we start acknowledging that
 ageing, illness and disability are a part
         of being human, and…

                       Jane Bringolf: Calling a Spade a Shovel   10
Housing Researchers'
Conference 2009
Expect it,
   and plan for it
   in every home
   from this point
   forward.



                       Jane Bringolf: Calling a Spade a Shovel   11
Housing Researchers'
Conference 2009
Near enough is not good enough
• We use lots of different terms thinking we
  are all talking about the same thing, but
  sometimes we’re not.
• This means we get mixed up messages –
  “Oh, I thought you meant…”
• Lack of clarity in language and terminology
  causes confusion and inefficiency
• Harder to make progress – policy, practice
Housing Researchers’
Conference 2009        Jane Bringolf
Let’s go back to the drawing board
 • Many of the design principles
   have the same objectives
 • Agree on common principles
   with universal application
 • Rationalise the language/terms
 • Focus on usability for people
 • Use Landcom Guidelines as a
   start?
Housing Researchers'   Jane Bringolf: Calling a Spade a Shovel   13
Conference 2009
Structural features for every home
 •    Level access throughout
 •    Car parking space
 •    Wider doors
 •    Wider corridors
 •    Main facilities on entry level
 •    Low window sills
 •    Circulation space in all rooms
                                                                 Universal Housing Design
                                                                 Guidelines, Landcom, 2008
Housing Researchers'   Jane Bringolf: Calling a Spade a Shovel                      14
Conference 2009
Once we get clarity…
• We will stop focusing on WHO it’s for
• Start focusing on WHAT it can do and
• HOW it can be implemented
• Then we can start researching ways to
  make it work better
• Cost arguments will disappear
• Everyone can capitalise on
  more functional environments
  and products!
We expect to get older
    but don’t plan to get old.
Accidents and illnesses happen –
    it’s just a matter of when.

  Acceptance of the inevitable
   changes the underpinning
    assumptions of design.
Contact Details

Jane Bringolf
Urban Research Centre
University of Western Sydney (Parramatta)

j.bringolf@uws.edu.au

Mob 0417 231 349
Some comments from research
                             “A lot of people I deal with
“Universal design is         feel that considering
virtually unknown in the     accessibility of a building is
industry. It is not          onerous and don’t see why
something that enters        they should have to. In
our practice… it just        designing new buildings it
hasn’t come into any of      doesn’t have to cost any
the proposals we deal        more or take any more time
with.”                       to design an accessible
A consultant urban planner   building.”
                             A town planner with a local council
Wheelchair users with a
                                           spouses and children
Some comments:                                  talking about the
                                      rehabilitation process and
                                    the role of home and family.
 “…just the thought
 that you can’t even       “going home…it’s
 go back home, it’s a      the one part of your
 huge blow … it’s not      life you want to get
 recognised.”              back to normal, and
                           just can’t do it.”
 “A room was added by
 my dad, but it was just        “…and my dad said, oh,
 a copy of a hospital           it’s only one little step. I
 room, it was really            said, dad, I’m in a
 horrible.”                     wheelchair! I couldn’t
                                believe it – my own dad!”
Spot the deliberate mistakes!




How easy it is to use the grab bar, the toilet paper or the soap?
The bar is also too far from the toilet.
A toilet can meet Australian Standards, but be dysfunctional!
Housing Researchers'   Jane Bringolf: Calling a Spade a Shovel   21
Conference 2009

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The Right Word for The Job

  • 1. Calling a Spade a Shovel: Universal, accessible, adaptable, disabled – aren’t they all the same? Jane Bringolf PhD Candidate Urban Research Centre University of Western Sydney Housing Researchers’ Conference, Sydney August 2009
  • 2. Introduction • Terminology • Two examples showing – Problems for practical application – Problems for policy development • A possible solution Housing Researchers' Jane Bringolf: Calling a Spade a Shovel 2 Conference 2009
  • 3. My Proposition: We have too many words and not enough understanding Jane Bringolf: Calling a Spade a Shovel 3 Housing Researchers' Conference 2009
  • 4. Visitable Housing Researchers' Jane Bringolf: Calling a Spade a Shovel 4 Conference 2009
  • 5. Where the words come from • Some terms come from human rights legislation and are stuck there: – Accessible and visitable • Some come from policy shifts: – Adaptable, ageing in place, flexhousing • Some come from a person-centred view: – Usable, person-environment fit, universal Housing Researchers’ Jane Bringolf Conference 2009
  • 6. Example 1: Housing NSW • Jobs Stimulus Package – call for tender • Industry briefings emphasised the need for more universally designed housing • Inconsistent use of terms in tender document • Principles of universal design got lost in the detail and the terminology Housing Researchers' Jane Bringolf: Calling a Spade a Shovel 6 Conference 2009
  • 7. Schedule 3: Seniors Living General Living Universal Design Principles Disabled Units Adaptable Units Visitable Units Jane Bringolf: Calling a Spade a Shovel 7 Housing Researchers' Visitable Dwellings Conference 2009 Dwellings for the disabled
  • 8. Example 2: research project • Positioning Paper largely consisting literature review with full report to come • Government funded, emphasis on ageing and housing policy • Aim of one portion of funding: determine cost-benefits of adaptable housing and consumer interest in adaptable housing Dwelling, land and neighbourhood use by older home owners, Quinn et al, 2009 Housing Researchers' Jane Bringolf: Calling a Spade a Shovel 8 Conference 2009
  • 9. Accessible Visitable Accessible Design, Visitable Design, Universal Visitable Housing Universal Design, Accessible Housing Universal Housing Design Adaptable Adaptable Design, Adaptable Housing, Terms Lifetime Visitable Used Homes adaptable adaptable housing Flexible Housing Seniors housing accommodate household changes People aged 55 + Jane Bringolf: Calling a Spade a Shovel 9 Housing Researchers' Conference 2009
  • 10. Do we need so many ‘types’ of housing exclusively for ‘other’ people? Not if we start acknowledging that ageing, illness and disability are a part of being human, and… Jane Bringolf: Calling a Spade a Shovel 10 Housing Researchers' Conference 2009
  • 11. Expect it, and plan for it in every home from this point forward. Jane Bringolf: Calling a Spade a Shovel 11 Housing Researchers' Conference 2009
  • 12. Near enough is not good enough • We use lots of different terms thinking we are all talking about the same thing, but sometimes we’re not. • This means we get mixed up messages – “Oh, I thought you meant…” • Lack of clarity in language and terminology causes confusion and inefficiency • Harder to make progress – policy, practice Housing Researchers’ Conference 2009 Jane Bringolf
  • 13. Let’s go back to the drawing board • Many of the design principles have the same objectives • Agree on common principles with universal application • Rationalise the language/terms • Focus on usability for people • Use Landcom Guidelines as a start? Housing Researchers' Jane Bringolf: Calling a Spade a Shovel 13 Conference 2009
  • 14. Structural features for every home • Level access throughout • Car parking space • Wider doors • Wider corridors • Main facilities on entry level • Low window sills • Circulation space in all rooms Universal Housing Design Guidelines, Landcom, 2008 Housing Researchers' Jane Bringolf: Calling a Spade a Shovel 14 Conference 2009
  • 15. Once we get clarity… • We will stop focusing on WHO it’s for • Start focusing on WHAT it can do and • HOW it can be implemented • Then we can start researching ways to make it work better • Cost arguments will disappear • Everyone can capitalise on more functional environments and products!
  • 16. We expect to get older but don’t plan to get old. Accidents and illnesses happen – it’s just a matter of when. Acceptance of the inevitable changes the underpinning assumptions of design.
  • 17. Contact Details Jane Bringolf Urban Research Centre University of Western Sydney (Parramatta) j.bringolf@uws.edu.au Mob 0417 231 349
  • 18. Some comments from research “A lot of people I deal with “Universal design is feel that considering virtually unknown in the accessibility of a building is industry. It is not onerous and don’t see why something that enters they should have to. In our practice… it just designing new buildings it hasn’t come into any of doesn’t have to cost any the proposals we deal more or take any more time with.” to design an accessible A consultant urban planner building.” A town planner with a local council
  • 19. Wheelchair users with a spouses and children Some comments: talking about the rehabilitation process and the role of home and family. “…just the thought that you can’t even “going home…it’s go back home, it’s a the one part of your huge blow … it’s not life you want to get recognised.” back to normal, and just can’t do it.” “A room was added by my dad, but it was just “…and my dad said, oh, a copy of a hospital it’s only one little step. I room, it was really said, dad, I’m in a horrible.” wheelchair! I couldn’t believe it – my own dad!”
  • 20. Spot the deliberate mistakes! How easy it is to use the grab bar, the toilet paper or the soap? The bar is also too far from the toilet. A toilet can meet Australian Standards, but be dysfunctional!
  • 21. Housing Researchers' Jane Bringolf: Calling a Spade a Shovel 21 Conference 2009