5. The Obligatory Definitions
Collaboration
the action of working with someone to
produce or create something.
Wikipedia -- “Collaboration refers abstractly
to all processes wherein people work
together.”
Oxford Dictionary -- “United labour, co-operation;
especially in literary, artistic or
scientific work.”
Webster -- “To work jointly with others or
together especially in an intellectual
endeavor.”
6. The Obligatory Definitions
Collaborator
A person who works jointly on an activity
or project; an associate.
7. The Obligatory Definitions
Risk and Risk Taking
A person or thing regarded as likely to turn
out well or badly in a particular context or
respect.
8. The Obligatory Definitions
Risk Taker
Someone who risks loss or injury in the hope
of gain or excitement
9. Not a bad definition…
Collaboration is highly diversified teams
working together inside and outside a
company with the purpose to create
value by improving innovation, customer
relationships and efficiency while
leveraging technology for effective
interactions in the virtual and physical
space. (Cisco)
10. What Collaboration is NOT
Used interchangeably with “innovation” –
There is clearly some confusion with the
relationship between collaboration and
innovation. By being innovative you
aren’t necessarily being collaborative
and vise versa. There are
interdependencies between the two but
they are not the same thing.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21. Collaboration is NOT
Simple Cooperation
A Buying Club
Old-style Consortia
Teamwork
Partnerships
A Confederation of Equals
22. Collaboration IS…
Collaboration is both a process and an
outcome for people and by people who
work together to create value and
solutions they could not create
individually.
23. Collaboration IS …
Goal driven
Common goal(s)
Agreed goal(s)
Measurable (caution – a measurement
such as savings, client growth or surpluses
are not goals but measurements of goals
achieved.)
24. The BIG decision
Bad collaboration is a waste time and
resources and produces no
results. Deciding not to collaborate is a
better option than bad collaboration.
25.
26. Basic Principles
Win Win Win
Failure as milestones and learning moments
A partnership of equitable participation (not
necessarily equal and no junior partners)
Everyone has a valid role or isn’t invited
Everyone brings something of value to the
table
Openness
Shared technology (as a tool)
Risk – but no one dies(!)
27. Teeny Bit of Library History
Various levels of success…
OCLC – global non-profit ‘co-operative’
Open Source initiatives
Consortia
Associations
Vaults and standards
Infrastructure
Data collection (e.g. IMLS, ODI, ARL, etc.)
28. Collaboration Technology Tools
Knowledge Management
Intranet Tools
Bookmark Sharing Systems
e-Book Management Systems
Presentation Management Systems
Course Management Systems
Learning Management Systems
Collaboration Environments
Social Networking
31. Barriers(?)
Culture
Fetishization of rules – especially unwritten rules
Turf and Competition, Hoarding
Bad History
Not Invented Here
Failure to Act
Lack of a common vision
Leadership Gaps
Competency Gap
Minimal Organization Structure links
Over coalitioned community
Cash Investment viewed for short-term benefit
20th C rules applied to 21st C context
32. 7 Tactics aimed at Results
What is it?
What outputs do
we need to
achieve?
How do we adapt
over the longer
term, maintain
relevance, and
evolve?
What are the Benefits?
Scalability
Sustainability
Replicability
Measureable
Success
33. Tactic One
The Cloud and Our Back Room
What is it? What are the Benefits?
34. Tactic Two
Social Networks & Community Engagement
What is it?
Integrated
marketing and
communication
that is opt-in and
driven in a cost-effective
way
What are the Benefits?
Branding
Communication
Cost-effective
Integrated story-engine
35. Tactic Three
Beacons and Reaching Out
What is it?
Beacons are
awesome (latest
shiny thing)
NFC, post QR
codes
Everything digital
Can be interactive
What are the Benefits?
Hyper-local
Contextual
Inexpensive
36. Tactic Four
Research for Ourselves
What is it?
Public Opinion
Technology Trends
Market Research
Local
demographics
Economic Studies
What are the Benefits?
Less cost per
system
More knowledge
driving decision-making
37. Tactic Five
Mobile and Avoiding Isolation
What is it?
Responsive design
Multi-platform
Multi-device
National and Global
– not a per-library
system island
Shared library cards
and cardholders
E-Commerce
What are the Benefits?
Distribution
Diffusion
Initial Development
Long term
upgrades as the
word adapts and
changes
38. Tactic Six
Program Replicability & Diffusion
What is it?
Program ideas
LibGuide
Frameworks
Website Templates
API Vaults
Document Libraries
What are the Benefits?
Speed to
implementation
39. Tactic Seven
Staff Training and Community Programs
What is it?
Shared state- or
province-wide LMS
Self directed
Competency-based
and needs gaps
analyzed
Mentoring
Hundreds of trainers
and programs
Supervisor involvement
What are the Benefits?
Shared Structure
Saveability
Coordination
Asynchronous and
Asymmetrical
24/7/365
Certificates
40. The List of Opportunities
1. The Cloud and Our Back Room
2. Social Networks and Community
Engagement
3. Beacons and Reaching Out
4. Research for Ourselves
5. Mobile and Avoiding Isolation
6. Program Replicability and diffusion
7. Staff Training and Virtual Programming
41. Manifesto
Start to collaborate more!
Address and align with the culture
Agree on the outcomes
Remove the barriers
42. Takeaways
Collaborate for Results (but know your real
measurements)
Define the REAL problem (not the
measurement)
Focus on the Long Term (But know your
milestones)
Spot and tear down barriers
Keep competition on the outside,
collaboration on the inside
Focus on people and culture, not just tools
and technology
Celebrate successes along the way
43. All organizations exist
to make a difference,
but the most admired
ones distinguish
themselves
by putting their
people first.
44. When the fear of meeting
expectations
overtakes the trust you
have in your people,
you’ll paralyze their ability
to make decisions.
45. The modern organization
creates engagement
because they ditch
hierarchies,
and instead build a
cohesive culture where
everyone works in tandem
towards a common
purpose.
46. Evolved leaders make
it a priority
to contribute more to
the organization than
they consume.
47. Building a collaborative
culture
starts with appreciating the
human condition.
Remember the 6 C’s:
48. Building a collaborative
culture
starts with appreciating the
human condition.
Remember the 6 C’s:
Connect with others first &
always
49. Building a collaborative
culture
starts with appreciating the
human condition.
Remember the 6 C’s:
Consider options
50. Building a collaborative
culture
starts with appreciating the
human condition.
Remember the 6 C’s:
Communicate your decisions
51. Building a
collaborative culture
starts with
appreciating the
human condition.
Remember the 6 C’s:
Create opportunities
52. Building a collaborative
culture
starts with appreciating the
human condition.
Remember the 6 C’s:
Confirm what you did is what
you wanted to do
53. Building a collaborative
culture
starts with appreciating the
human condition.
Remember the 6 C’s:
Congratulate the results,
efforts and learning -
celebrate
54. Modern learning structures
are part formal,
part informal, and part
social - because ‘the best
meetings were meetings
that happened
spontaneously in the
hallway.’
55. In an era of ‘Lean In’
women leaders,
it’s wise for males to ‘lean
back’
and leverage more of
their soft skills.
56. Astute leaders rarely
talk too much.
They listen instead to
what others have to
say.
57. Talent is attracted first to
purpose,
and then they evaluate
the opportunity.
Present work that
matters.
58. We’re not here to see
through each other,
we’re here to see each
other through.