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Using Social Media to Develop
a Professional Online
Presence
Guest Speaker at University of East Anglia
Sue Beckingham | @suebecks | Sheffield Hallam University
Social Media is a:
• listening tool
• conversation facilitator
• stakeholder connector
• personal learning network
• news channel
• social networking space
• forum for collaboration
Social Media:
• can enable connections
• enables two-way dialogue providing
opportunities for feedback and
interaction
• is now an integral component of how we
can communicate with others
How do you
currently pass on
information
within your team
and
organisation?
Within your team/organisation
STAFF
INTRANET
Meetings
Some findings…
The Message is the Medium
Attention is Shifting
Email
• messages
Web
• documents
Social Media
• messages
Nova Spivack
Danah Boyd 2013
Social Media Scholar and Senior Researcher at Microsoft Research
“Social networks
aren't technologies.
They're relationships
between people. And
those relationships
might be mediated
through technology, but
it's the relationships
that matter more than
the technology.”
Consider
Think about the information you currently
share externally
• What do you need people to see?
• Who is your audience?
• What do you want people to see?
• Who is your audience?
Established conduits
Social Media can
help to amplify your
online presence
AND to continue this
dialogue face to face
CREATORS
CURATORS
CRITICS
CONVERSATIONALISTS
COLLABORATORS
COMMUNICATORS
Social Media EMPOWERS
individuals to become digital:
A cultural shift to 'nowism'
life experiences
real-time
participation
instant gratification
A focus on the
present rather
than the past or
the future
Nova Spivak 2013
Care needs to be taken
What you say
What you share
Who you know
Where you are
Your settings
Anything
digitally
represented on
a file or on the
web
Profiles, Contac
ts, Images, Audi
o, Video, Data,
Documents, Fa
vourites, Websit
es, Blogs and
more…
Understand Your Digital Identity
and make it work for YOU
Be mindful
of your
digital
footprints
What goes out there can have an
impact in the future
Commerce
Communication
Search Engines
DATA
Be mindful of your digital shadows (others)
http://www.alexa.com/topsites/global!
will find
you!
Be mindful of how people search
for information
Social Media ranks highly
People searches every day
Beware of your Digital Doppelgänger!
Politician
Musician
Filmmaker
Explorer
Your digital profile is your
online portfolio and your 'brand'
Amazon founder, Jeff Bezos once
described your brand as:
“What people say about you
when you’re not in the room.”
Hootsuite 2012
“The conversation is
happening about your brand
whether you’re a part of it or
not.”
Seth Godin.
What do people SEE when they Google
your name? What opinions do they form?
Who are these people?
Who do you consider to be your
audience?
students
colleagues
family
friends
subject
specialism
acquaintances
business
advisors
helicopter
parents
Audience
YOU
YOU
Audience
• professional bodies
• teams
• special interest groups
• communities of practice
• subject groups
• funding councils
• the press
• employers
• alumni
• Who will look at your online profile?
• What do people want to know about you?
• Where will they use this information?
• Why is your profile important?
• When and how often do you update it?
• How will you use your profile to your
advantage?
Questions to consider
Spring Clean your Profiles
• Google yourself and identify what others
see
• Where applicable complete sections, bios,
add a profile photos
• Consider LinkedIn as your professional
landing page
• Add links to your website or blog
• Create a customised url and add to email
signatures and business cards
There were 5.7 billion professionally-oriented searches undertaken by
LinkedIn members on the platform in 2012 alone
Understanding the value of
“People need to learn how to connect to new
people on a regular basis. No person has all
the knowledge needed to work completely
alone in our connected society. Neither does
any company. Neither does any government.
We are all connected AND dependent on each
other.”
Harold Jarche
Connectedness
Why Social Media is important
The power of online connections
• maintain connections
• develop global connections
• ongoing 24/7 networking
• opportunity to learn and share
• ability to be known and found
• six degrees of separation
• recruitment/job seeking
• develop a personal brand
Network benefits
Access to information,
knowledge and experience.
The goal in a network is to make all
the experience, skills and knowledge
– tacit or explicit – available to
anyone at the point of need
Anklam 2007
Such concerns are not new
“As long as the centuries continue to unfold,
the number of books will grow continually,
and one can predict that a time will come
when it will be almost as difficult to learn
anything from books as the direct study of
the whole universe. It will be almost as
convenient to search for some bit of truth
concealed in nature as it will be to find it
hidden away in an immense multitude of
bound volumes.”
Diderot 1755
“It is not information
overload,
it is filter
failure”
Clay Shirky
Digital filters through the
development of my personal
learning network
Mavens
Mavens are "information specialists",
or "people we rely upon to connect us
with new information.
Malcolm Gladwell 2000
Knowledge from a
network perspective is
about connecting
experiences,
relationships, and
situations.
Jarche 2013
(Hoffman and Casnocha 2012:06)
However building… weak ties can uniquely serve
as bridges to other worlds and thus can pass on
information or opportunities you have
not heard about.
Begin by paying forward
• Sharing articles and videos relevant to
your business
• Commenting on blogs
• Engaging with tweets
• Answering questions in LinkedIn groups
A quick look inside my PLN Toolbox
Your personal level of
involvement is your choice
• Creators
• Conversationalists
• Critics
• Collectors
• Joiners
• Spectators
• Inactives
The importance of getting the
'boundaries' balance right
integrator:
bridge builder
to over sharer
segmentor:
cautious to
unsearchable
Grant 2013
Increase reach
• develop
relationships
• develop visibility
• develop credibility
How do you create and
maintain
new links and connections?
credibility
LinkedIn
updates
Blog
comments
Blog
posts
Tweets
Slideshare
YouTube
& Vimeo
Newer digital mechanisms
include
Academia
Explore new areas
• Conference hashtags
• Tweet chats
• MOOCs
• SOOLs – social open online learning
Short Open Courses
https://byod4learning.wordpress.com/
Getting involved
http://www.celt.mmu.ac.uk/flex/oerweek.php
http://sachachua.com/blog/2014/02/excuses-guide-blogging-pdf-epub-mobi-free-also-notes-publishing/
Blog
Impact
Anklam 2007
The central premise of
social capital is that
social networks have
value.
Putman 2000
Building Social Capital
Putman 2000
Social capital refers to
• the collective value of all “social networks”
[who people know] and
• the inclinations that arise from these
networks to do things for each other
["norms of reciprocity"].”
LinkedIn
Slideshare
Academia.edu
Digital Bibliometrics:
Using social media to measure
scholarly impact
Using the Activity Stream to uncover
off-site engagement
Increasingly people engage with, share, and discuss
content on social networks.
Over 80% of interactions with content take place on sites
other than the content owner’s website.
So, it is likely that most people become aware of and
interact with your blog posts, videos, and articles on
websites other than your own.
Mention
Create alerts on your name, your brand,
your industry and your competitors and be
informed of any mention on the web and
social networks
https://en.mention.com/
Social Capital
“Social Capital is the stock of active
connections among people; the trust, mutual
understanding, and shared values and
behaviours that bind the members of human
networks and communities and make
cooperative action possible.”
Cohen and Prusak 2001
“The last 20 years were
about forging, sharpening
and distributing all the new
tools to collaborate and
connect. Now the real
information revolution is
about to begin.”
Friedman 2005
Using social media to develop
a professional online presence
The exponential growth of social media and ubiquitous use of mobile
technology has changed the way we communicate both socially and for
many also professionally. It is important to consider the implications and the
impact of the digital footprint our online interactions leave behind. This
workshop will help you to reflect on what your online presence looks like
when viewed by others, consider who your audiences are and how you can
develop your digital profile in a positive way.
Sue Beckingham | @suebecks

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Using social media to develop a professional online presence

  • 1. Using Social Media to Develop a Professional Online Presence Guest Speaker at University of East Anglia Sue Beckingham | @suebecks | Sheffield Hallam University
  • 2. Social Media is a: • listening tool • conversation facilitator • stakeholder connector • personal learning network • news channel • social networking space • forum for collaboration
  • 3. Social Media: • can enable connections • enables two-way dialogue providing opportunities for feedback and interaction • is now an integral component of how we can communicate with others
  • 4. How do you currently pass on information within your team and organisation?
  • 7. The Message is the Medium Attention is Shifting Email • messages Web • documents Social Media • messages Nova Spivack
  • 8. Danah Boyd 2013 Social Media Scholar and Senior Researcher at Microsoft Research “Social networks aren't technologies. They're relationships between people. And those relationships might be mediated through technology, but it's the relationships that matter more than the technology.”
  • 9. Consider Think about the information you currently share externally • What do you need people to see? • Who is your audience? • What do you want people to see? • Who is your audience?
  • 11. Social Media can help to amplify your online presence
  • 12. AND to continue this dialogue face to face CREATORS CURATORS CRITICS CONVERSATIONALISTS COLLABORATORS COMMUNICATORS Social Media EMPOWERS individuals to become digital:
  • 13.
  • 14.
  • 15. A cultural shift to 'nowism' life experiences real-time participation instant gratification A focus on the present rather than the past or the future Nova Spivak 2013
  • 16. Care needs to be taken
  • 17. What you say What you share Who you know Where you are Your settings Anything digitally represented on a file or on the web Profiles, Contac ts, Images, Audi o, Video, Data, Documents, Fa vourites, Websit es, Blogs and more… Understand Your Digital Identity and make it work for YOU
  • 19. What goes out there can have an impact in the future
  • 21. Be mindful of your digital shadows (others)
  • 22.
  • 26.
  • 27. Beware of your Digital Doppelgänger! Politician Musician Filmmaker Explorer
  • 28. Your digital profile is your online portfolio and your 'brand' Amazon founder, Jeff Bezos once described your brand as: “What people say about you when you’re not in the room.” Hootsuite 2012
  • 29. “The conversation is happening about your brand whether you’re a part of it or not.” Seth Godin. What do people SEE when they Google your name? What opinions do they form? Who are these people?
  • 30. Who do you consider to be your audience?
  • 32. Audience • professional bodies • teams • special interest groups • communities of practice • subject groups • funding councils • the press • employers • alumni
  • 33. • Who will look at your online profile? • What do people want to know about you? • Where will they use this information? • Why is your profile important? • When and how often do you update it? • How will you use your profile to your advantage? Questions to consider
  • 34. Spring Clean your Profiles • Google yourself and identify what others see • Where applicable complete sections, bios, add a profile photos • Consider LinkedIn as your professional landing page • Add links to your website or blog • Create a customised url and add to email signatures and business cards
  • 35. There were 5.7 billion professionally-oriented searches undertaken by LinkedIn members on the platform in 2012 alone Understanding the value of
  • 36. “People need to learn how to connect to new people on a regular basis. No person has all the knowledge needed to work completely alone in our connected society. Neither does any company. Neither does any government. We are all connected AND dependent on each other.” Harold Jarche Connectedness
  • 37. Why Social Media is important The power of online connections • maintain connections • develop global connections • ongoing 24/7 networking • opportunity to learn and share • ability to be known and found • six degrees of separation • recruitment/job seeking • develop a personal brand
  • 38.
  • 39. Network benefits Access to information, knowledge and experience. The goal in a network is to make all the experience, skills and knowledge – tacit or explicit – available to anyone at the point of need Anklam 2007
  • 40.
  • 41. Such concerns are not new “As long as the centuries continue to unfold, the number of books will grow continually, and one can predict that a time will come when it will be almost as difficult to learn anything from books as the direct study of the whole universe. It will be almost as convenient to search for some bit of truth concealed in nature as it will be to find it hidden away in an immense multitude of bound volumes.” Diderot 1755
  • 42. “It is not information overload, it is filter failure” Clay Shirky
  • 43. Digital filters through the development of my personal learning network
  • 44. Mavens Mavens are "information specialists", or "people we rely upon to connect us with new information. Malcolm Gladwell 2000
  • 45. Knowledge from a network perspective is about connecting experiences, relationships, and situations. Jarche 2013
  • 46. (Hoffman and Casnocha 2012:06) However building… weak ties can uniquely serve as bridges to other worlds and thus can pass on information or opportunities you have not heard about.
  • 47. Begin by paying forward • Sharing articles and videos relevant to your business • Commenting on blogs • Engaging with tweets • Answering questions in LinkedIn groups
  • 48. A quick look inside my PLN Toolbox
  • 49. Your personal level of involvement is your choice • Creators • Conversationalists • Critics • Collectors • Joiners • Spectators • Inactives
  • 50. The importance of getting the 'boundaries' balance right integrator: bridge builder to over sharer segmentor: cautious to unsearchable Grant 2013
  • 51. Increase reach • develop relationships • develop visibility • develop credibility
  • 52. How do you create and maintain new links and connections?
  • 56.
  • 57. Explore new areas • Conference hashtags • Tweet chats • MOOCs • SOOLs – social open online learning
  • 60.
  • 63. The central premise of social capital is that social networks have value. Putman 2000 Building Social Capital
  • 64. Putman 2000 Social capital refers to • the collective value of all “social networks” [who people know] and • the inclinations that arise from these networks to do things for each other ["norms of reciprocity"].”
  • 68. Digital Bibliometrics: Using social media to measure scholarly impact
  • 69. Using the Activity Stream to uncover off-site engagement Increasingly people engage with, share, and discuss content on social networks. Over 80% of interactions with content take place on sites other than the content owner’s website. So, it is likely that most people become aware of and interact with your blog posts, videos, and articles on websites other than your own.
  • 70. Mention Create alerts on your name, your brand, your industry and your competitors and be informed of any mention on the web and social networks https://en.mention.com/
  • 71. Social Capital “Social Capital is the stock of active connections among people; the trust, mutual understanding, and shared values and behaviours that bind the members of human networks and communities and make cooperative action possible.” Cohen and Prusak 2001
  • 72. “The last 20 years were about forging, sharpening and distributing all the new tools to collaborate and connect. Now the real information revolution is about to begin.” Friedman 2005
  • 73. Using social media to develop a professional online presence The exponential growth of social media and ubiquitous use of mobile technology has changed the way we communicate both socially and for many also professionally. It is important to consider the implications and the impact of the digital footprint our online interactions leave behind. This workshop will help you to reflect on what your online presence looks like when viewed by others, consider who your audiences are and how you can develop your digital profile in a positive way. Sue Beckingham | @suebecks

Notes de l'éditeur

  1. http://visual.ly/why-all-organisations-should-implement-enterprise-social-media
  2. http://www.novaspivack.com/uncategorized/the-message-is-the-medium
  3. http://www.danah.org/papers/talks/2013/ASTD2013.html
  4. http://www.intel.com/content/www/us/en/communications/internet-minute-infographic.html
  5. http://blog.brandyourself.com/brand-yourselfcom/want-to-look-better-in-google-our-data-shows-you-the-best-ways-our-first-infographic/
  6. http://blog.brandyourself.com/brand-yourselfcom/want-to-look-better-in-google-our-data-shows-you-the-best-ways-our-first-infographic/
  7. http://en.wikipedia.org/wiki/Jeff_Bezoshttp://blog.hootsuite.com/8-tips-for-social-business-3/
  8. http://www.alexa.com/topsites/globalhttp://press.linkedin.com/about
  9. http://www.jarche.com/
  10. http://inmaps.linkedinlabs.com/
  11. The Net Work, Patti Anklam
  12. http://www.flickr.com/photos/will-lion/2595497078/
  13. The Information Diet – Johnson 2012:25
  14. The Tipping Point: How Little Things Can Make a Big Difference Malcolm Gladwell
  15. http://www.jarche.com/2013/03/we-need-to-learn-how-to-connect/
  16. PLN = personal learning network
  17. http://forrester.typepad.com/groundswell/2010/01/conversationalists-get-onto-the-ladder.html
  18. http://www.psychologytoday.com/blog/give-and-take/201309/why-some-people-have-no-boundaries-online
  19. http://academia.edu/http://www.researchgate.net/https://www.diigo.com/http://www.mendeley.com/
  20. http://www.flickr.com/photos/intersectionconsulting/sets/72157614274686504/with/4392980586/
  21. Bowling Alone, Robert Putnamhttp://bowlingalone.com/?page_id=70
  22. http://bowlingalone.com/?page_id=70
  23. http://searchengineland.com/the-lost-art-of-social-button-sharing-163867
  24. http://www.google.com/analytics/features/social-sharing.html
  25. In Good Company, Cohen and Prusak
  26. The World is Flat, Thomas L Friedmanhttp://en.wikipedia.org/wiki/The_World_Is_Flat