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Similaire à ontent Days2008C Pp Template Pot 1 (20)
ontent Days2008C Pp Template Pot 1
- 2. Social Media is…
Social Media describes the online technologies and practices
that people use to share opinions, insights, experiences, and
perspectives with each other.
Slide 2
Copyright © 2008 Open Text Corporation. All rights reserved.
- 3. The conversation is powered by
Social Networks
News & Bookmarking
Blogs
Micro-blogging
Video Sharing
Photo Sharing
Message boards
Wikis
Virtual Reality
Social Gaming
Related:
Podcasts
Real Simple Syndication (RSS)
Social Media Press Release
Slide 3
Copyright © 2008 Open Text Corporation. All rights reserved.
- 4. Supported by…
Slide 4
Copyright © 2008 Open Text Corporation. All rights reserved.
- 5. Embrace Social Media with other strategies
Web Strategy
Having a solid website is the foundation, it
should be the baseline where customers get
their news about the company and products
Internet Marketing Strategy
This is how companies reach out with traditional
affiliate networks, advertising on other sites, pay
per click, search ad, and press and media
relationships online
Social Media Strategy
Leveraging relationships and networks. The
power of networks, raw and open feedback,
existing social networks tools that people use.
Slide 5
Copyright © 2008 Open Text Corporation. All rights reserved.
- 6. Who is using the Social Media
Social media sites are the fastest-growing category on the web,
doubling their traffic over the last year.
73% of active online users have read a blog
45% have started their own blog
39% subscribe to an RSS feed
57% have joined a social network
55% have uploaded photos
83% have watched video clips
*Universal McCann’s Comparative Study on Social Media Trends, April 2008. 17,000 respondents from 29
countries, *using internet at least every other day
Slide 6
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- 7. Social Media is practical
Learn what people are saying about you
Create buzz for events & campaigns
Increase brand exposure
Identify and recruit influencers to spread your message
Find new opportunities and customers
Support your products and services
Improve your search engine visibility
Gain competitive intelligence
Get your message out fast
Retain clients by establishing a personal relationship
Be an industry leader – not a follower
Slide 7
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- 8. Blogs
engage in dialogue with your
customers
improve your search engine
visibility
promote product launches
and events
gain expert status by providing
useful tips
Slide 8
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- 10. Blogs
Do Don’t
post on a regular schedule write press releases – be real
about why something is exciting
encourage conversation by
asking questions let complaints go unanswered
respond to customers'
make users register to comment
questions and concerns
– they won’t bother
use a few bloggers from your
company for more viewpoints delete fair but critical comments
post product reviews from
customers or industry experts
Slide 10
Copyright © 2008 Open Text Corporation. All rights reserved.
- 11. Really Simple Syndication (RSS)
RSS is a way for content publishers
to make blog entries, news
headlines, events, podcasts and
other content available to subscribers.
an effective way to distribute your
content and lead users back to your
website
Slide 11
Copyright © 2008 Open Text Corporation. All rights reserved.
- 12. RSS Feeds
Slide 12
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- 13. Do
Don’t
offer RSS feeds for your
website’s blog, news, events, spam your subscribers by
and podcasts including excessive advertising in
your RSS feed
subscribe to RSS feeds
relevant to your industry or go overboard – limit RSS feeds to
interests content frequently updated
include a title and description freak out when a splogger hijacks
only so subscribers need to visit your content – this could actually
your site for the full story help your search engine rank
track your subscribers
Slide 13
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- 14. Thank You
10 Keys to Social Media success
Experiment with social media
Make social media central
Listen before participating
Be transparent & honest
Share your content
Be personal and act like a person
Contribute in a meaningful way
Learn to take criticism
Be proactive
Accept you can’t do it all yourself
Slide 14
Copyright © 2008 Open Text Corporation. All rights reserved.
- 15. Thank You
Slide 15
Copyright © 2008 Open Text Corporation. All rights reserved.