3. DefinitionDefinition
Body language is the languageBody language is the language
transmitted by gestures and posturestransmitted by gestures and postures
4. Some notions of body languageSome notions of body language
Is an important and decisive factor whenIs an important and decisive factor when
transmitting a messagetransmitting a message
Provides information about an individual’sProvides information about an individual’s
character, emotions, and reactionscharacter, emotions, and reactions
Body language:
15. Body language is a
sensorial process from the
point of view of perception
and emission
16. The more signals we consciously
attempt to perceive and understand,
the more accurate will be our
interpretation of a person’s conduct
17. Only those persons who live
in awareness of their body will be
able to maintain sensitive
contact with their surrroundings
18. Three senses are used to
interpret the outside world:
• Sight (visual person, 55%)
• Hearing (auditory person, 15%)
• Touch (kinetic person, 30%)
Each person has a predominant
sense
19. The 7 most important words:
I admit I have made a mistake
The 6 most important words :
You have done a good job
The 5 most important words :
Tell me what you think
20. The 4 most important words :
Do me a favor
The 3 most important words :
Thanks a lot
The most important word : We
The least important word : I
21. Territorial needsTerritorial needs
Everyone has a defined body area, aEveryone has a defined body area, a
territory, and a personal space, which isterritory, and a personal space, which is
called a body buffer zonecalled a body buffer zone
22. MaskingMasking
Method by which weMethod by which we
control our body so that itcontrol our body so that it
will not send outwill not send out
messages that our mindmessages that our mind
wants to hidewants to hide
23. PosturePosture
Posture is not only a way of punctuating aPosture is not only a way of punctuating a
conversation, but it is also the wayconversation, but it is also the way
individuals relate with each other whenindividuals relate with each other when
they are in a group.they are in a group.
24. Types of postureTypes of posture
Inclusive or non-inclusiveInclusive or non-inclusive
Face-to-face or parallelFace-to-face or parallel
Congruent or incongruentCongruent or incongruent
25. Inclusive or non-inclusiveInclusive or non-inclusive
These terms describeThese terms describe
the way in which thethe way in which the
members of a groupmembers of a group
include (or exclude)include (or exclude)
other peopleother people
27. Congruent - incongruentCongruent - incongruent
This refers to theThis refers to the
ability of theability of the
members of amembers of a
group to imitategroup to imitate
each othereach other
28. Parts of the body andParts of the body and
body languagebody language
31. The meaning of gestures. Examples
Doubt:
we raise an eyebrow
Scratching one’s nose:
puzzled
32. Holding eye contact
Showing the palms
of one’s hands
Inviting trust
Interest/curiosity
Covering one’s
mouth when talking
Insecurity
Avoiding eye-contact
when talking
Not wanting to show
feelings; or lying
33. RecommendationsRecommendations
The greeting: a good starting point (showThe greeting: a good starting point (show
openness)openness)
Don’t blink constantlyDon’t blink constantly
Try to keep a direct look and establishTry to keep a direct look and establish
eye contact with the people you are talkingeye contact with the people you are talking
toto
Don’t bite your lips or moisten them withDon’t bite your lips or moisten them with
your tongueyour tongue
34. RecommendationsRecommendations ((ContinuedContinued))
Always keep your mouth shut while youAlways keep your mouth shut while you
are listeningare listening
Maintain an appropriate position and avoidMaintain an appropriate position and avoid
constant abrupt movementsconstant abrupt movements
Control the movements of your hands andControl the movements of your hands and
keep them visiblekeep them visible
Do not allow any object to come betweenDo not allow any object to come between
you and your audienceyou and your audience
35. RecommendationsRecommendations ((ContinuedContinued))
Try to integrate with your audience andTry to integrate with your audience and
adapt your clothing to their social,adapt your clothing to their social,
economic, and other characteristicseconomic, and other characteristics
Do not cross your arms over your chestDo not cross your arms over your chest
Do not cover your mouth with your handDo not cover your mouth with your hand
while you are speakingwhile you are speaking
Maintain a relaxed postureMaintain a relaxed posture
36. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
WET FISH from a man this normally means an introvert, or a weak
character, someone who is easily persuaded and likes to fit in.
37. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
THE BONE CRUSHER handshake is used by macho dominant men.
It's a show of strength and dominant character to the extreme.
Often a case of, "Don't mess with me, I'm a hard man.“
THE BONE CRUSHER handshake is used by macho dominant men.
It's a show of strength and dominant character to the extreme.
Often a case of, "Don't mess with me, I'm a hard man.“
38. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
WET FISH from a man this normally means an introvert, or a weak
character, someone who is easily persuaded and likes to fit in.
39. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
THE BONE CRUSHER handshake is used by macho
dominant men. It's a show of strength and dominant
character to the extreme.
Often a case of, "Don't mess with me, I'm a hard man."
40. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
A NEUTRAL handshake should use the same pressure to
hold say a hammer, a bat or a racquet. The hand should be
'neutral' neither palm up nor palm down.
A palm up handshake indicates subservience.
A palm down handshake indicates control.
41. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
A sequence of handshakes indicating degrees of warmth and passion.
Please be aware that the hand is the third least erogenous zone to be
able to touch.
The least erogenous zone on a man is the lower arm, and the upper arm
on a woman.
The double handshake shows great warmth and passion. You would
only do this with close friends, and people with whom you have deep
sincere gratitude. The last picture with the hand on the shoulder, could
also end with the arm over the shoulder-it indicates further warmth and
feeling.
Anyone who gives you a handshake with two hands, when first meeting
you, is likely to be insincere and overwhelming, or even deceitful.
42. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
The lowered steep-ling of the hands indicates listening, and
can also be a negative confidence gesture.
43. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
The scratch to the back of the neck indicates either the
neck itches or uncertainty or even lying.
44. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
A NEUTRAL handshake should use the same pressure to
hold say a hammer, a bat or a racquet. The hand should be
'neutral' neither palm up nor palm down.
A palm up handshake indicates subservience.
A palm down handshake indicates control.
45. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
A sequence of handshakes indicating degrees of warmth and passion.
Please be aware that the hand is the third least erogenous zone to be
able to touch.
The least erogenous zone on a man is the lower arm, and the upper arm
on a woman.
The double handshake shows great warmth and passion. You would
only do this with close friends, and people with whom you have deep
sincere gratitude. The last picture with the hand on the shoulder, could
also end with the arm over the shoulder-it indicates further warmth and
feeling.
Anyone who gives you a handshake with two hands, when first meeting
you, is likely to be insincere and overwhelming, or even deceitful.
46. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
The lowered steep-ling of the hands indicates listening,
and can also be a negative confidence gesture.
47. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
The scratch to the back of the neck indicates either the
neck itches or uncertainty or even lying.
48. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
Pulling the ear can be an ear itch. It can mean
nervousness or deceit.
It can mean a desire to shut out the words they are
hearing, or the words aren't 'going in'.
It may also indicate they've heard enough.
49. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
Hot under the collar!
People touch their face 10 times more than normal when they feel
uncomfortable.
When you lie, you feel a tingling sensation around your face and
neck, and feel you need to touch or relieve the area.
50. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
Hand clasping at a desk or in a chair on
its own may indicate nervousness,
insecurity or anxiety.
Loosely clasped would be more like anticipation and the more
tightly clasped they are, the more the anxiety.
51. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
Clasped hands in front of the body
are a barrier signal, seeking
reassurance.
If the thumbs were steeple’d it would
be a confidence gesture.
52. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
Here's the mother of all confidence gestures,
even arrogance.
Men, when evaluating and responding to
women's ideas will often go into this position.
The reply may even start with the arrogant little
cough.
The most supreme will be when the chair is
tilted back onto two legs.
53. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
Crossed legs can be comfort, but often
indicate negativity. Holding a clipboard in
front of the chest at the same time will
indicate negativity, a barrier signal, seeking
reassurance, pushing you away.
When sat back, arms folded and the legs
are crossed tightly, this is extremely
negative. You may walk in and see this
negativity, indicating prior feelings to
you arriving, or you may say something,
which affects this negativity.
54. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
Sat back with an arm over the chair will indicate
lethargy. They maybe don't want to be there, and
aren't giving you much attention.
Leg cocked over the chair will indicate indifference.
The attention they are giving you is minimal.
55. Dr. AT/ASST. PROF/bl/COMMN AND DIFFU
Four seating position.
It can be on the positive route.
It normally indicates mild confrontation
and stubbornness at that point.
This is blatant territorial ownership. Claiming
territory. It could easily be disregard of other
people's territory if it were say your feet on
someone else's desk.
56. He who does not understand a look will not
understand a long explanation either
Arab proverb