11. Microsoft
Integrated Basic
acquired Full on
Formerly MindAlign as enhancements
MindAlign integration in
“Group Chat” Group Chat in in Lync Server
from Parlano Lync 2013
OCS 2007 R2 2010
in 2007
21. Lync Pool A Lync Pool B
Dependent Lync Pool XCCOS
over SIP Enterprise Edition (EE) topology
Registration Session
Multiple Lync pools
Initiation Protocol (SIP) One or more Persistent Chat pools – Each with up to four active
Chat communication
(XCCOS over SIP)
Persistent Chat servers supporting 80K concurrent endpoints
Servers can be virtualized
Recommended standalone database for persistent chat content and
compliance database
L
SQL mirroring for database high availability
Lync 2013 Client Stretched pool for disaster recovery, with SQL log shipping
Persistent Chat Pool
22. Persistent Chat Store
Persistent
Room
Chat File
Management
Upload/
Web Persistent Chat
Download Compliance Store
Component Persistent Chat
Service
Channel Service Compliance
Service
Lync FE
Compliance File Store
Persistent Chat Service Role
File Store
23. DEMO
Server Infrastructure
and Manageability
31
24. Unified Client Server Infrastructure Rich Platform Easy Migration
and Manageability
32
39. Standard CAL Enterprise CAL Plus CAL
IM/Presence/P2P “Conferencing” “Voice”
Persistent Chat
49
Notes de l'éditeur
Lync is design tocommunicatebetween 2 persons: I’mlookingfor person X, is he availableandcan I call him? Conferencing allowsyoutoorganize/schedule meetings betweenpeople. All these modalities are ad-hoc or plannedand the conversation is goneafter finishing.Lync Persistent Chat has a different approach: itallowsgroups of peopletoconnectaround a subject and these chat channels are alwaysavailable (persistent).
Lync/UC is designedtobebuildaroundpeopleandallowthemtoconnectthroughvoice, video, chat or email.Persistent Chat is buildtobe the centralcommunicationchannelregarding a specific topic/subject/project. It also has ethicalboundaries, allowingorganizationsto limit the number of users that have access or are aware of a specific persistent chat.
Since Lync is buildaroundpeople, the communication is set up throughtheir personal clients (Lync, Outlook). The conversationhistory (email, chats) is spread accrossallthose users mailboxes.Persistent chat stores content/communicationaround a specific subject in a centrallocation. This has multiple benefits:Bettermanageabilityregarding dataEasy tofind informationBeingabletoaddsomeoneduring the project. This user wouldbeableto review past communicationandbeaware of it’scurrent state
Contact Centers: ifyou have a contact center accross the globe with 24/7 availability, persistent chat wouldcentralizecommunicationbetween engineers, organizedby topics.Agentsregarding subject can check availability regarding subject/topic bylooking in the channel.Support agentstaking over shiftswould have the possiblityto search through the conversationhistoryBanking: ethicalwalls are very, very important in banking environments. Persistent Chat allowsyoutocreatecommunicationchannelsandisolatethiscommunicationto a specificnumber of users, securing the communicationchannelwhileallowing the members tocommunicateeasily
In thissection we will talk about Persistent Chat History
In thissection wewill talk about the new Lync 2013 features for Persistent Chat
Unified Client: persistent client integrated in Lync clientServer Infra & Managebility: Persistent Chat is now a good citizen in the Lync world with integration in topology builder, control panel and deployment wizardRich platform: enhanced SDK for integration with LOB apps and room content pluginsEasy migration: easily migrate from previous versions
.
Unified Client: persistent client integrated in Lync clientServer Infra & Managebility: Persistent Chat is now a good citizen in the Lync world with integration in topology builder, control panel and deployment wizardRich platform: enhanced SDK for integration with LOB apps and room content pluginsEasy migration: easily migrate from previous versions
DEMO: Deployment: create pool in topology builder and explain integrated Lync deployment processShow Control Panel IntegrationShow Lync PowershellcmdletsShow Lync Room Administrat
Unified Client: persistent client integrated in Lync clientServer Infra & Managebility: Persistent Chat is now a good citizen in the Lync world with integration in topology builder, control panel and deployment wizardRich platform: enhanced SDK for integration with LOB apps and room content pluginsEasy migration: easily migrate from previous versions
DEMO: Deployment: create pool in topology builder and explain integrated Lync deployment processShow Control Panel IntegrationShow Lync PowershellcmdletsShow Lync Room Administrat
DEMO: Deployment: create pool in topology builder and explain integrated Lync deployment processShow Control Panel IntegrationShow Lync PowershellcmdletsShow Lync Room Administrat
Unified Client: persistent client integrated in Lync clientServer Infra & Managebility: Persistent Chat is now a good citizen in the Lync world with integration in topology builder, control panel and deployment wizardRich platform: enhanced SDK for integration with LOB apps and room content pluginsEasy migration: easily migrate from previous versions
Slide Objective: Notes:Deeply nested hierarchy of categories Simplified single level of categoriesHard to understand scopes and effective rights Simple definition of scopes comprising both allow lists and deny listsComplex inheritance of categories and room properties Simplification of category and room properties and inheritance Persistent chat administration via a RBAC roleNo user administrators in, unified with LyncDiscussion Points:Does the new administration model and Allowed Members Allow/Deny access control lists (ACLs) allow you to model deny lists effectively?How many categories do you create today?How often do these categories change?
Slide Objective: Notes:Members, ChatRoomManagers,Presenters all must be in the Allowed Members on the categoryRoom creator must be in the Allowed Creators on the categoryNote: No inheritance – member list must be explicitly setFileUpload, ChatHistory – now managed on a CategoryInvitations are not sent for Open Rooms. Managers can change everything except the category.