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TONIGHT’S FIRST QUESTION


 HOW DO YOU READ EMAIL?
BE AS DETAILED AS POSSIBLE.
            ...
    PREPARE TO DISCUSS
TONIGHT’S LESSON



FROM SPAM TO BACN
       ...
   MMMMMM...
OUR GOAL


D: DISCOVER PROSPECTS
U: UNDERSTAND NEEDS
M: MAKE A COMMUNITY
M: MEET THEIR NEEDS
Y: YOU WIN
DISCOVER PROSPECTS



   WHO ARE OUR
   PROSPECTS?
DISCOVER PROSPECTS



+ WHO DO WE NEED TO REACH?
+ HOW DO THEY USE EMAIL?
+ WHAT DO WE WANT THEM TO DO?
UNDERSTAND NEEDS



WHAT DOES OUR TARGET
CONSUMER NEED/WANT?
UNDERSTAND NEEDS



OUR EMAIL NEEDS TO MEET
  OUR TARGET’S WISHES
POSSIBLE CONTENT FOR EMAIL


+ NEWSLETTER: INFO ON YOUR CO.
+ DIGEST: LATEST INDUSTRY NEWS
+ TIPS: “HOW TO” INFO ON TOPIC
+ REMINDERS: PERTINENT EVENTS
+ DEALS: UPDATES ON WEEKLY SALES
MAKE A COMMUNITY



HOW WILL WE ASSEMBLE
   OUR FANBASE?
MAKE A COMMUNITY




BUILD YOUR OWN LIST
LIST-BUILDING DO’S AND DONT’S

+ DON’T PURCHASE
+ DON’T “SCRAPE”
+ MAKE SIGNUP EASY
+ MAKE SIGNUP ACCESSIBLE
+ TELL THEM WHY
+ EXPLAIN PRIVACY POLICY
+ OFFER INCENTIVES
MEET THEIR NEEDS


HOW CAN WE IMPROVE THE
CHANCES OUR TARGET WILL
TAKE ADVANTAGE OF WHAT
   OUR EMAIL OFFERS?
MAKE AN EFFECTIVE EMAIL

+ COMPANY ADDRESS IN “SENDER”
+ EFFECTIVE SUBJECT
  (ACTION PHRASE + INCENTIVE)
+ DON’T USE ALL-CAPS
+ BEWARE OF “SPAMMY” WORDS
+ CALL-TO-ACTION EARLY IN EMAIL
+ BE BRIEF
+ USE SHORT PARAGRAPHS
MAKE IT PERSONAL



+ USE DATABASE TO INSERT NAME
+ ALLOW EMAIL BACK TO A PERSON
TIMELINESS MATTERS


+ TARGET AT WORK = SEND BTW 9-5
+ RECREATIONAL, SEND PM OR WKND
+ MONDAY = HEADACHE
+ FRIDAY = MIND WANDERING
+ OPTIMAL TIME OVERALL IS
TUES OR WED FROM 9-10:30 OR 1-2:30
YOU WIN?



HOW CAN WE DETERMINE
OUR LEVEL OF SUCCESS?
THINGS YOU CAN TRACK

+ OPEN PERCENTAGE
+ CLICK-THROUGH RATE
+ SUBSCRIBE/UNSUBSCRIBE
+ “SPAM” REPORTS
+ BOUNCE RATE
TOOLS
TOOLS
TOOLS
TOOLS
EXAMPLES
PICK A NUMBER FROM 1 TO 5
IN CLASS WORK: STEP ONE


  DEVELOP AN EMAIL
MARKETING CHALLENGE.

 – COMPANY/PRODUCT
  – TARGET AUDIENCE
 – GOAL OF CAMPAIGN
IN CLASS WORK: STEP TWO


 ANSWER YOUR EMAIL
MARKETING CHALLENGE.

 – LIST (HOW IT’S BUILT)
   – DESIGN (SKETCH)
 – CONTENT (WRITE/ETC)
DISCUSSION




LAST WEEK’S BLOG
HOMEWORK ASSIGNMENT

    CHOOSE ONE EMAIL
CAMPAIGN YOU LIKE AND ONE
       YOU DO NOT

TELL WHY FOR EACH, RELATE
   BACK TO PRINCIPLES
   DISCUSSED IN CLASS

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