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Quality is in the Eye of  the Beholder  Katia Azevedo Xerox Corporation
Xerox Global Services ,[object Object],[object Object],[object Object],Localization Production Network ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Global Industry Standards
Xerox Translation Quality  Assessment Process (TQA) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Xerox Translation Quality  Assessment Process (TQA) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Vendor Selection Process/Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],We provide subject matter training and support to highly qualified translators Identify gap Search for new suppliers Select suppliers for evaluation based on references Evaluate  translation ability Sign contract Set up new  supplier Start End
Different Flavors of Spanish   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Best Practice: Approach needs  to meet specific client needs !
Price Pressure Everywhere   Click to play
THANK YOU!  OBRIGADA!  Katia Azevedo [email_address]

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Quality is in the Eye of the Beholder - Part 3