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Better Deal for Residents
1. Better Deal for Residents Shared Intelligence – 7 th Oct 2009 Alex Dewsnap – Divisional Director Partnerships & Performance
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5. Better Deal For Residents Future Operating Model Cross Council Efficiency Review Place Shaping & Property Better Together Service Efficiency Programme
6. Examples Of What Success Might Look Like Could we simplify the pathways cross partners for 100 most expensive families we serve ? Should we join up our HRD, Legal and Communications Dept with local Partners ? How can we achieve over 50% recycling levels to reduce our landfill costs ? How much can we get Residents to deal with us over the internet ? Can we get Residents to play a greater role in looking after our parks ? Should we simplify our production and reporting of management information ? Could we more effectively share our Admin resource across the Council ? Can we automate more customer service to resolve queries at first point of contact ? What services can we look to locate in our schools ? How do we move to a smaller civic centre ?
![Our Challenges As A Partnership ,[object Object],[object Object],[object Object],[object Object],Cost Reduction Better Services Customer Focused + +](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)