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Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

          Analysis of the Cultural Factors Affecting the Proper Design of
          Website and Electronic Courseware for e-Learning in ASEAN
                                       Jintavee Khlaisang
                  Department of Educational Technology and Communications,
              Chulalongkorn University, Bangkok, Thailand (jintavee.m@chula.ac.th)


                                       Accepted sub-theme: 1
        The research titled analysis of the cultural factors affecting the proper design of website
and electronic courseware for e-Learning in ASEAN is a project aiming to understand
perspectives of administrators and instructors in higher educational institutes about cultural
factors which affect website and electronic courseware for e-Learning in ASEAN emphasizing
higher educational institutes.
        The research methodology used in this study was an Exploratory Factor Analysis (EFA)
in order to find underlying related cultural factors affecting the design of website and electronic
courseware for e-Learning in ASEAN. Based on the factors gained from such method, the
proposed model of website and electronic courseware for e-Learning in ASEAN along with the
prototype were presented at the end. The research procedures included two major steps: step1
based on the review of related literature and the data collection from the survey concerning
cultural factors affecting website and electronic courseware, Exploratory Factor Analysis (EFA)
was used to explore the possible underlying factors, and step 2 experts' interviews were
conducted in order to gain their opinions concerning the proposed factors, along with discussion
about readiness of Thai e-Leaning in higher education so as to become part of the ASEAN
Community in 2015, and the model of website and electronic courseware for e-Learning in
ASEAN were presented.
        The results of this study were the report of the cultural factors affecting the proper design
of website and electronic courseware for e-Learning in ASEAN, the proposed model, and the
prototype of website and electronic courseware for e-Learning in ASEAN assimilating all the
related cultural factors exquisitely.

Background and the Purpose of the Research
        Thailand Cyber University (TCU), the Office of Higher Education Commission has
initiated e-Learning Professional Program with the purpose to develop educational persons in
distance learning since 2005. TCU, cooperating with faculty members from both domestic and
international universities, has delivered the program online via Learning Management System
(LMS) since 2007. Students enrolling in the program included lecturers and master degree and
doctoral degree students majored in Education. E-Learning Professional Program is divided into
three tracks: Certificate ine-Learning Teacher, Certificate in e-Learning Courseware Developer,
and Certificate ine-Learning Project Management. The program has been successfully
implemented with 444 students enrolling in the program.
        In order to prepare Thailand’s higher education e-Learning for ASEAN Economic
Community (AEC), to be a part of ASEAN Socio-Cultural Community (ASCC) in 2015, and to
be in accordance with 2012 OHEC strategy in developing and enhancing knowledge and
providing education with modern technology to reach international standard, TCU saw the
necessity to conduct research on Analysis of the Cultural Factors Affecting the Proper Design of
Website and Electronic Courseware for e-Learning in ASEAN. The result of the research will be

                                                                                                       1 of 10
Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

utilized to develop the current knowledge and applied to e-Learning Professional Program. Also,
it will be a guideline in e-Learning in ASEAN context for educational institutes and lecturers.
         Thus for, the purpose of the research is to analyze cultural factors of the proper design of
website and electronic courseware for e-Learning in ASEAN. From the research result, the
proper design of website and electronic courseware for higher e-Learning in ASEAN will be
proposed and the result will be implemented in the current activities.

Research Methodology:
        According to the research procedures included two major steps : step 1 based on the
review of related literature and the data collection from the survey concerning cultural factors
affecting website and electronic courseware, Exploratory Factor Analysis (EFA) was used to
explore the possible underlying factors, and step 2 experts' interviews were conducted in order to
gain their opinions concerning the proposed factors, along with discussion about readiness of
Thai e-Leaning in higher education so as to become part of the ASEAN Community in 2015, and
the model and the prototype were presented, the research methodology is comprised of 3 phases
as follows:
        Phase 1
        Study, analyze, and synthesize basic information, using an Exploratory Factor Analysis:
EFA method, on cultural factors of the proper design of website and electronic courseware for e-
Learning in ASEAN emphasizing higher educational institutes. It was done by analyzing and
synthesizing at least 50 documents and researches on cultural factors of the proper design of
website and electronic courseware for e-Learning in ASEAN during the last 10 years
emphasizing higher educational institutes. Literature review was analyzed and variables were
screened. The information then was generated into a survey.
        Phase 2
        Study of expert opinions about culture factors (Exploratory Factor Analysis: EFA) of the
website and electronic courseware that are proper for e-Learning in ASEAN to exchange
knowledge and experience and prepare Thailand’s higher education e-Learning to enter AEC
with instructors in e-Learning Professional Program. The data was collected from the survey.
The respondents had to have experiences on e-Learning at least one year. Samples were at least
100 participants who attended International e-Learning Conference: Smart Innovations in
Education & Life Long Learning during the 14-15 June 2012 organized by TCU. The data
obtained from the survey was analyzed using Factor Analysis method.
        Phase 3
        Develop the prototype of website and electronic courseware for e-Learning in ASEAN
emphasizing higher educational institutes. The quality of the prototype was tested by experts
who have experiences in e-Learning at least 3 years and/or representatives from ASEAN. Lastly,
        The proper design of website and electronic courseware for e-Learning in ASEAN were
presented by creating model of website and electronic courseware that are proper for e-Learning
in higher education in ASEAN. The model was approved by 5 experts.

Results Analysis
        The result analysis is reported in 3 parts according to the research methodology as
follows:




                                                                                                       2 of 10
Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

        Phase 1
        The researcher reviewed documents and research on culture relating to the design of
website and electronic courseware that is related to cultural factors of ASEAN from 1991-2011
emphasizing on higher institutes to be a framework for analyzing and synthesizing cultural
aspects. This information was also used to develop prototype of the proper design of website and
electronic courseware for e-Learning in ASEAN that could respond to cultural differences. There
were 25 documents and research on the design of website in ASEAN, divided into 7 documents
and research from Thailand, 4 from the Philippines, 4 from Japan, 4 from Malaysia, 3 from
Singapore, 2 from South Korea, and 1 from China (Japan, China, and South Korea were included
according to ASEAN+3 collaboration). There were 25 documents and research on the design of
electronic courseware in ASEAN, divided into 10 documents and research from Thailand, 2 from
the Philippines, 6 from Malaysia, 2 from Singapore, 1 from Vietnam, and 4 from China (Japan,
China, and South Korea were included according to ASEAN+3 collaboration). Accordingly
Cultural factors can be divided into 10 factors: (1) Sex, (2) Religion, (3) Language, (4) History,
(5) Art, (6) Aesthetics, (7) Law, (8) Politics, (9) Ethnicity, and (10) Local wisdoms. The 10
cultural factors directly related to the design, while there were also indirect factors that related to
the design of website and electronic courseware consisting of (1) Multimedia design, (2) Screen
design, (3) Content design, and (4) Characteristics of new media.

        Phase 2
        The data obtained from the survey was analyzed using Factor Analysis method with the
following steps: (1) Selecting factors. Because this study used a sample of 140 people, factor
loading was set at .50 (Hair 1995), (2) Selecting factors with variable (at least 3 questions) but
because Factor 7 had only 2 variables (questions) that have factor loading above .50, it was not
considered (as well as the later factors), (3) Factor analysis steps include: (3.1) reporting the
descriptive statistics of questions (3.2) testing KMO value (3.3) analyzing Eigen/factor value
(3.4) extracting the factors, and (3.5) naming the factors as presented in the later section.

       Part 1 General information of the sample
       The majority of the sample worked in universities (40 percent), most of them worked in
the Faculty of Education/Industrial Education (27.86 percent). The majority of the respondents
were Vice Dean /Deputy Director (7.86 percent). Most age group was between 31-40 years
(36.43 percent) and most of them were Buddhists (93.57 percent). The majority of the
respondents graduated with a Master's Degree (57.86 percent) a lecturer (50.71 percent). As for
working experience, most respondents had working experience less than 5 years (36.43 percent).

        Part 2 Analysis of the factors on website
        Basic statistics on website: it was found that the score of 86 factors on website out of the
total factors had average score between 3.26 to 4.68 and a standard deviation between 0.51 and
1.17.
        Analysis of the factors on website: the researcher used the survey to analyze factors on
website by extracting factors using Principal Component Analysis method and analyzing
Orthogonal Rotation by Varimax Method. The results are shown below.
                1) Extracting Factors
                Extracting factors using Principal Component Analysis method obtained factors,



                                                                                                       3 of 10
Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

Eigen value, Percentage of Variance, Cumulative Percentage of Variance, and Factor Loading of
the survey on the website. The results of the 2 preliminary methods confirmed that data collected
from the sample was appropriate to analyze the factors on website.
                The analysis of the communality found that the initial communality value
obtained from Principal Component Analysis (PCA) method of all questions was equal to1.000
and after the extraction of the factors was higher than 0.2. This indicated that questions were
appropriate for further factor analysis.
                There were 18 factors which had Eigen value higher than1.00 which was the sum
of the squares of the coefficients of each factor. Considering the 18 factors, it was found that
Cumulative Percentage of Variance of the 18 factors was 75.153 of the total variance.
                2)Axis Rotation
                The researcher analyzed Orthogonal Rotation using Varimax Method to make the
Variables associate with the factors more clearly. The details are as follows.
                Out of loading factor value of 88 factors, there were 18 factors that had loading
factor value higher than .50. Factors that were considered to be clear according to the criteria had
to have at least 3 variables in 1 factor. There were 18 factors that had loading factor value higher
than .50 after Orthogonal Rotation using Varimax Method. The example is as follows:
                Factor 1, 23 variables, item 3.18, 3.19,
3.13,3.14,3.8,3.12,3.6,3.20,3.22,3.23,3.16,3.10,3.17,3.29,1.32,3.15,3.21,3.2,3.9,1.33,3.7, 3.27,
and 3.5)
                Factor 2, 9 variables, item 3.42,3.38,3.39,3.41,3.40,3.34,3.35,3.36, and3.37
                Factor 3, 8 variables, item 1.41,1.44,1.40,1.43,1.45,1.46,1.39, and1.42
                ……..
                ……..
                Factor 17, 1 variable, item 1.34
                Factor 18, 0 variable

                Considering 86 variables in the survey on website, there were 8 factors that had
loading value higher than .50 but had variables less than 3 variables, including factor 7,12, 13,
14, 15, 16, 17 and 18. These were less than the criteria which was set to have no less than 3
variables in the factor. Therefore, they were removed. Then, there were 10 clear factors: 1,2, 3, 4,
5, 6, 8, 9, 10and 11,a total of 63 variable. The researcher analyzed factors using Scree test as
shown in picture 1.
                                         Scree Plot
                                     40




                                     30




                                     20
                     Eigenvalue




                                     10




                                     0
                                         1   6   11 16 21 26 31 36 41 46 51 56 61 66 71 76 81 86


                                          Component Number

                                  Picture 1: Eigen of the Factors on Website Design

                                                                                                       4 of 10
Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

               The result as shown in Picture 4 found that when using scree-test on Eigen value
of the factors on website, there were 10 clear factors: 1,2, 3, 4, 5, 6, 8, 9, 10and11.This was
consistent with the analysis of loading factor after Orthogonal Rotation using Varimax Method.

               3) Naming the Factors
               The researcher named 10 factors according to the analysis by considering the
factor loading and overall statements that included in the factor. The example of factor 3 is as
follows.

Table 1 : Factor 3
 Variable                                Message                                         Factor loading
  (Item)
   1.41       Present the lifestyle of living of each country.                                 .708
   1.44       Includes information on the local knowledge management                           .686
              of countries in ASEAN.
   1.40       Present the history of the precious heritage, historic sites,                    .633
              and artifacts.
   1.43       Present local wisdoms of countries in ASEAN.                                     .630
   1.45       Connect similar or related information of each country.                          .626
   1.46       Present how to apply local knowledge into practice for                           .592
              sustainable development.
   1.39       Present the history of the race.                                                 .543
   1.42       Present native fiction and folklore.                                             .512
        Table1shows that there are 8 variables in Factor 3 with factor loading between .512 and
.708 and Eigen value at 3.710. It included 4 variables on ethnicity (1.39,1.40,1.41, 1.42), and
4variableson local wisdoms (1.43, 1.44,1.45, 1.46). Considering frequency, it was found that
variables on ethnicity and variables on local wisdoms had the same frequency. Therefore, this
factor was named "Ethnicity and local wisdoms".

        Part 3 Analysis of the on factors electronic courseware
        Basic statistics on electronic courseware : it was found that the score of 88 factors on
electronic courseware had average score between 3.19 to 4.63 and a standard deviation between
0.54 to 1.19.
        Analysis of the factors on electronic courseware: the researcher used the survey to
analyze factors on electronic courseware by extracting factors using Principal Component
Analysis method and analyzing Orthogonal Rotation by Varimax Method. The results are shown
below.
               1) Extracting Factors
               Extracting factors using Principal Component Analysis method obtained factors,
Eigen value, Percentage of Variance, Cumulative Percentage of Variance,and Factor Loading of
the survey on the electronic courseware.
               The results of the 2preliminary methods confirmed that data collected from the
sample was appropriate to analyze the factors on electronic courseware.
               The analysis of the communality found that the initial communality value
obtained from Principal Component Analysis (PCA) method of all questions was

                                                                                                       5 of 10
Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

equalto1.000andafter the extraction of the factors was higher than0.2. This indicated that
questions were appropriate for further factor analysis.
                There were 16 factors which had Eigen value higher than1.00 which was the sum
of the squares of the coefficients of each factor. Considering the 16factors, it was found that
Cumulative Percentage of Variance of the 16 factors was 75.155 of the total variance.
                2)Axis Rotation
                The researcher analyzed Orthogonal Rotation using Varimax Method to make the
variables associate with the factors more clearly. The details are as follows.
                Out of loading factor value of 88 factors, there were 16 factors that had loading
factor value higher than .50. Factors that were considered to be clear according to the criteria had
to have at least 3 variables in 1 factor. The details are as follows.
                There were 16 factors that had loading factor value higher than .50after
Orthogonal Rotation using Varimax Method. The example is as follows:
                Factor 1 25 variables, item4.20,4.32, 4.18,4.37, 4.22, 4.39, 4.30, 4.25, 4.21, 4.33,
4.35, 4.41, 4.36, 4.17, 4.34, 4.26, 4.29, 4.19, 4.31, 4.24, 4.23, 4.40, 4.38, 4.28, and 4.27
                Factor 2, 13 variables, item 2.25, 2.20, 2.18, 2.19, 2.27, 2.17, 2.26, 2.43, 2.44,
2.41, 2.40, 2.28, and 2.42
                Factor 3, 6 variables, item 2.33, 2.31, 2.32, 2.34, 2.24, and 2.30
                ……..
                ……..
                Factor 16, 1 variable,item 4.6

                 Considering 88 variables in the survey on electronic courseware, there were 7
factors that had loading value higher than .50 but had variables less than 3 variables, including
factor 7, 11, 12, 13, 14, 15, and 16. These were less than the criteria which was set to have no
less than 3 variables in the factor. Therefore, they were removed. Then, there were 9 clear
factors: 1, 2, 3, 4, 5, 6, 8, 9 and 10, a total of 68 variables.
                 The result found that when using scree-test on Eigen value of the factors on
website, there were 9 clear factors: 1, 2, 3, 4, 5, 6, 8, 9 and10. This was consistent with the
analysis of loading factor after Orthogonal Rotation using Varimax Method.

        3) Naming the Factors
        The researcher named 9 factors according to the analysis by considering the factor
loading and overall statements that included in the factor. The example of factor 2 was named
"History and ethnicity" since the analysis shows that there are 13 variables in Factor 2 with
factor loading between .563 and .786 and Eigen value at 8.111. It included 4 variables on history
(2.17,2.18, 2.19,2.20), 2variables on art(2.25, 2.26), 2variables on aesthetics (2.27, 2.28), 4
variables on ethnicity (2.40, 2.41, 2.42, 2.43), and 1 variable on local wisdom (2.44).
Considering frequency, it was found that variables on history and ethnicity had the highest
frequency and most factor loading.

       Phase 3
       Based on the result from phase 2, the prototype of website and electronic courseware for
e-Learning in ASEAN emphasizing higher educational institutes were developed. The qualities
of the models were examined by experts who have experiences in e-Learning at least 3 years
and/or representatives from ASEAN. Lastly, the proper design model of website and electronic

                                                                                                       6 of 10
Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

courseware were presented and were approved by 5 experts. The factors and the models were
presented as follows.
                The proper design model of website should include the following 9 cultural
factors which comprised of 6 direct factors and 3 indirect factors totaled of 56 variables.
The six direct factors are: (1) Ethnicity and local wisdoms (8 variables) : (1.1) Present the
lifestyle of living of each country, (1.2) Includes information on the local knowledge
management of countries in ASEAN, (1.3) Present local wisdoms of countries in ASEAN, (1.4)
Connect similar or related information of each country, (1.5) Present the history of the precious
heritage, historic sites, and artifacts, (1.6) Present how to apply local knowledge into practice for
sustainable development, (1.7) Present native fiction and folklore, (1.8) Present the history of the
race. (2) Aesthetics and Art (3 variables) : (2.1) Present the uniqueness of each country’s local
culture, (2.2) Combine a variety of media to present each country’s culture, and (2.3) Present
traditional art but modify the presentation to be more interesting. (3) Language (1 variables) :
(3.1) Use official language of each country. (4) Religion (4 variables) : (4.1) Use combined
emotional icons that are appropriate for both male and female, (4.2) Use religious icons on the
first page of ASEAN website, (4.3) Publicize activities and religious news but not include
product advertising, (4.4) Have contents about religious beliefs that religious person can
study.(5) Politics (2 variables) : (5.1) Connect to political news of countries in ASEAN, and
(5.2) Include political news of countries in ASEAN.(6) Law (3 variables) : (6.1) Consider the
copyright when copying or reproducing contents, (6.2) Check the reference to prevent
intellectual properties issue, and (6.3) Consider copyright and reference when designing
contents. The three indirect factors are: (1) Screen and multimedia design (23 variables):
(1.1) Have a channel for communication between users and system administrators, (1.2) Enable
users to access information on every page easily, (1.3) Use standard navigation buttons to be
easy to understand, (1.4) Use a link that is easy to access and not complicated, (1.5) Have links
to the content information inside and outside the website, (1.6) Use text that is clear and easy to
read with different sizes to show priorities of the contents, (1.7) Have a variety of
communication channels, (1.8) Have clear, accurate, concise, and updated contents and user-
friendly language, (1.9) Organize the components in the page to be consistent, (1.10) Enable
users to return to the previous page and navigate to the desired page without confusion and have
continuous interactions, (1.11) Refer to the source, (1.12) Select contents from a reliable source,
(1.13) Screen should be designed to be striking and eye-catching, (1.14) Have a guideline to help
users finish their learning by themselves, (1.15) Use menus which are easy to understand and
convey meaning, (1.16) Design e-Learning website to be simple and universal, (1.17) Have an
evaluation of the presentation, learning activities, and online tools that are related, (1.18) Present
contents based on an original story but modify the presentation to be interesting, (1.19) Use
layout, size, and position that is consistent throughout the website, (1.20) Design e-Learning
website to show the uniqueness and history of ASEAN, (1.21) Use internal layout that is easy to
access main data and secondary data, (1.22) Use images that do not conflict with culture, and
(1.23) Use dark color text on light background and light color text on dark background.(2)
Content design (3 variables): (2.1) Have interactive contents constantly, (2) Have a post-test to
check learners’ understanding, and (3) Have contents that reflect local identity of different
countries in ASEAN.(3) New Media (9 variables) : (3.1) Divide contents into sub-topics to
enable more flexible learning, (3.2) Mobile Learning enables real-time chat from any location at
any time, (3.3) Designing for handheld devices enable to be read both vertically and horizontally.
The text does not exceed the screen when reading vertically, (3.4) Use the scrollbar only where

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Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

necessary to avoid users’ inconvenience, (3.5) Contents in e-book format are available, (3.6)
Reduce the size of content file for fast download and smaller usage of memory, (3.7) The screen
of handheld devices is bright and has high resolution, (3.8) Text and color of text can be read
clearly in handheld devices, and (3.9) Use short video clips, not more than 5-10 minutes.
                The proper design model of electronic courseware should include the
following 8 cultural factors which comprised of 5 direct factors and 3 indirect factors
totaled of 63 variables. The five direct factors are: (1) History and Ethnicity (13 variables):
(1.1) Emphasize on the cultural uniqueness and reflection of each country, (1.2) Consider
relation between different cultural contents in each country, (1.3) Have the design that enables
learners to access the diversity of culture of each country, (1.4) Present original story but modify
the presentation to be more interesting, (1.5) Present native fiction and folklore, (1.6) Present
contents related to local information of countries in ASEAN, (1.7) Present traditional art but
modify the presentation to be more interesting, (1.8) Combine local historical contents of each
country, (1.9) Present the uniqueness of each country’s local culture, (1.10) Present the history of
the precious heritage, historic sites, and artifacts, (1.11) Combine a variety of media to present
each country’s culture, (1.12) Present the lifestyle of living of each country, (1.13) Present the
history of the race. (2) Language (3 variables) : (2.1) Have official language subtitle, (2.2) Have
English subtitle, and (2.3) Have dialect subtitle.(3) Wisdoms (3 variables): (3.1) Design course
content to be according to education level in different countries in ASEAN, (3.2) Includes
information on the local knowledge management of countries in ASEAN, (3.3) Link similar or
related information of each country.(4) Religion (2 variables) : (4.1) Present taboo and religious
beliefs of countries in ASEAN, and (4.2) Present religious regulations in daily life of countries in
ASEAN. (5) Law (6 variables): (5.1) Refer to the source, (5.2) Consider the copyright when
copying or reproducing contents, (5.3) Select contents from a reliable source, (5.4) Contents are
easy to understand, using a variety of media, (5.5) Present contents in sequence and emphasize
on basic information which lead to primary knowledge, understanding, and skills, (5.6) Check
the reference to prevent intellectual properties issue. The three indirect factors are :(1) Screen
design (6 variables) : (1.1) Use link icons and graphic or text that have the same standard and
convey meaning, (1.2) Use menus that are easy to understand, (1.3) Have navigation system that
is convenient and easy to use, (1.4) Use the link which is fast, simple, and flexible to access
variety of contents, (1.5) Put the menu in the same position of every screen, (1.6) Use text and
text color that is clear and easy to read.(2) Content design (25 variables) :(2.1) Divide contents
into sub-topics to enable more flexible learning, (2.2) Use the lessons that can interact with
learners any time, (2.3) Evaluate the continuity of contents, (2.4) Present contents in same
pattern as learning with the instructor directly, (2.5) Allow learners to review the lesson any time
they like, (2.6) Designing for handheld devices enable to be read both vertically and horizontally.
The text does not exceed the screen when reading vertically, (2.7) Text and color of text can be
read clearly in handheld devices, (2.8) Allow learners to participate in activities and learning
contents regularly, (2.9) Contents are organized from easy to difficult and are suitable for
learners, (2.10) Divide contents to be short modules or group into categories, (2.11) Use updated
contents, (2.12) Allow learners to know their progress regularly, (2.13) Course content is
designed according to education level in different countries in ASEAN, (2.14) Language level in
the lesson is suitable for the level of students, (2.15) Evaluate the correctness of language, (2.16)
Provide suggestions/help for using courseware, (2.17) Use learning guideline, (2.18) Use short
video clips, not more than 5-10 minutes, (2.19) Contents in e-book format are available, (2.20)
Provide contents that associate with the local issues of countries in ASEAN, (2.21) The screen of

                                                                                                       8 of 10
Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

handheld devices is bright and has high resolution, (2.22) Display content topic and locate the
current location, (2.23) Present contents that are related to culture of countries in ASEAN, (2.24)
Design contents that include text, images, graphics, animation, video and sound, (2.25) Provide
exercises in each lesson and display the results, and (3) Multimedia (5 variables): (5.1) Use
images that convey the meaning according to learning purposes and contents, (5.2) Use video
clips that relate to local culture, (5.3) Use video clips as supplement of contents, (5.4) Use a
variety of media or combined media, (5.5) Use animation.
                Based upon the results from the questionnaires, the Exploratory Factor Analysis
(EFA), the interviews and the confirmation from ASEAN experts, the proper design models of
website design and electronic courseware for e-Learning in ASEAN were proposed as follows:




         Picture 2 : Proper Design Model of                          Picture 3 : Proper Design Model of
         Website for e-Learning in ASEAN                            Courseware for e-Learning in ASEAN

Conclusion
       This research shows cultural factors that affect the design of website and electronic
courseware in ASEAN both directly and indirectly through 3 phases of research methodology.
Countries in ASEAN will be benefit from the design and developed models. Also, it can help
prepare Thailand to enter ASEAN Economic Community (AEC) and ASEAN Socio-Cultural

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Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized
by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012.

Community (ASCC) in 2015 and respond to 2012 OHEC strategy in developing and enhancing
knowledge and providing education with modern technology to reach international standard.
However, when designing and implementing website and electronic courseware, what should be
taken in consideration are the freedom of users to choose contents that reflect culture with the
properness in content context, lesson and learning management. ASEAN Community with the
compliment of social media and web 3.0 technologies, i.e. ASEAN wiki, ASEAN virtual lab, and
ASEAN virtual learning environment, should be taken in consideration as well as motivation,
collaboration in this learning society through activity-based learning with meaningful cultural
contents reflecting ASEAN identity. Also, various types of e-Learning tools towards policy
making, the frameworks, as well as the contents, i.e. ASEAN OCW, ASEAN OER, should be
provided in order to prepare readiness for all ASEAN member countries, and in responding to
the ASEAN motto “One Vision, One Identity, One Community”.

References:
Supatra Suphap. (2000). Thai Society and Culture, Values, Family, Religion, Tradition. 11th. ed.
      Bangkok: Thaiwattana Panish.
ASEAN Secretariat. (2009). Culture and Information. [online]. Available at
      http://www.aseansec.org/ 10373.htm
ASEAN University Network.(2012).ASEAN University Network. [online]. Available at
      http://www.aun-sec.org
Kakabadse,N. K. and Kouzmin, A. (1999). Designing for cultural diversity in an IT and
      globalizing milieu: Some real leadership dilemmas for the new millennium. Journal of
      Management Development.Vol. 18 Iss3 : 291 - 319 pp.
Khlaisang, J. (2012). Analysis of the Cultural Factors Affecting the Proper Design of Website
      and Electronic Courseware for e-Learning in ASEAN (Research report). Thailand Cyber
      University (TCU), the Office of Higher Education Commission, Thailand.
Khlaisang, J. (2012). Proper Design of Website and Electronic Courseware for e-Learning in
      ASEAN: Cultural framework for Consideration. Proceedings of the National e-Learning
      Conference (NEC 2012): Integrating ASEAN Online Learning: Policy and Process,
      organized by Thailand Cyber University, Office of Higher Education Commission, August
      16-18, 2012.
Khlaisang, J. (2011). E-Learning Website and Courseware: Current State and Future Trends.
      Proceedings of the National e-Learning Conference: Open Learning - Open the World
      (NEC 2011), organized by Thailand Cyber University, Office of Higher Education
      Commission, August 9-10, 2011: pp. 49-58.
McLoughlin, C. (1999). Culturally responsive technology use: developing an on-line community
      of learners. British Journal of Educational Technology. Volume 30, Issue 3, July 1999:
      231–243 pp.
Nguyen, L.V. (2008). The Triangular Issues in Multimedia Language Courseware Design in the
      Vietnamese EFL Environment. Asian Social Science. Vol 4 No 6 (June, 2008) : 65-68 pp.
Stern, S. R. 2004. Expressions of Identity Online: Prominent Features and Gender Differences in
      Adolescents' World Wide Web Home Pages. Journal of Broadcasting & Electronic Media.
      Volume 48, Issue 2, 2004: 218-243 pp.
Thompson, E.C. and Thianthai, C. (2008).Attitudes and Awareness toward ASEAN: Summary of
      Findings from a Ten Nation Survey (Summary Report), Jakarta: The ASEAN Foundation.



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2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 

Appendix: Features of the interaction of the teacher and student in distance learning

  • 1. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. Analysis of the Cultural Factors Affecting the Proper Design of Website and Electronic Courseware for e-Learning in ASEAN Jintavee Khlaisang Department of Educational Technology and Communications, Chulalongkorn University, Bangkok, Thailand (jintavee.m@chula.ac.th) Accepted sub-theme: 1 The research titled analysis of the cultural factors affecting the proper design of website and electronic courseware for e-Learning in ASEAN is a project aiming to understand perspectives of administrators and instructors in higher educational institutes about cultural factors which affect website and electronic courseware for e-Learning in ASEAN emphasizing higher educational institutes. The research methodology used in this study was an Exploratory Factor Analysis (EFA) in order to find underlying related cultural factors affecting the design of website and electronic courseware for e-Learning in ASEAN. Based on the factors gained from such method, the proposed model of website and electronic courseware for e-Learning in ASEAN along with the prototype were presented at the end. The research procedures included two major steps: step1 based on the review of related literature and the data collection from the survey concerning cultural factors affecting website and electronic courseware, Exploratory Factor Analysis (EFA) was used to explore the possible underlying factors, and step 2 experts' interviews were conducted in order to gain their opinions concerning the proposed factors, along with discussion about readiness of Thai e-Leaning in higher education so as to become part of the ASEAN Community in 2015, and the model of website and electronic courseware for e-Learning in ASEAN were presented. The results of this study were the report of the cultural factors affecting the proper design of website and electronic courseware for e-Learning in ASEAN, the proposed model, and the prototype of website and electronic courseware for e-Learning in ASEAN assimilating all the related cultural factors exquisitely. Background and the Purpose of the Research Thailand Cyber University (TCU), the Office of Higher Education Commission has initiated e-Learning Professional Program with the purpose to develop educational persons in distance learning since 2005. TCU, cooperating with faculty members from both domestic and international universities, has delivered the program online via Learning Management System (LMS) since 2007. Students enrolling in the program included lecturers and master degree and doctoral degree students majored in Education. E-Learning Professional Program is divided into three tracks: Certificate ine-Learning Teacher, Certificate in e-Learning Courseware Developer, and Certificate ine-Learning Project Management. The program has been successfully implemented with 444 students enrolling in the program. In order to prepare Thailand’s higher education e-Learning for ASEAN Economic Community (AEC), to be a part of ASEAN Socio-Cultural Community (ASCC) in 2015, and to be in accordance with 2012 OHEC strategy in developing and enhancing knowledge and providing education with modern technology to reach international standard, TCU saw the necessity to conduct research on Analysis of the Cultural Factors Affecting the Proper Design of Website and Electronic Courseware for e-Learning in ASEAN. The result of the research will be 1 of 10
  • 2. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. utilized to develop the current knowledge and applied to e-Learning Professional Program. Also, it will be a guideline in e-Learning in ASEAN context for educational institutes and lecturers. Thus for, the purpose of the research is to analyze cultural factors of the proper design of website and electronic courseware for e-Learning in ASEAN. From the research result, the proper design of website and electronic courseware for higher e-Learning in ASEAN will be proposed and the result will be implemented in the current activities. Research Methodology: According to the research procedures included two major steps : step 1 based on the review of related literature and the data collection from the survey concerning cultural factors affecting website and electronic courseware, Exploratory Factor Analysis (EFA) was used to explore the possible underlying factors, and step 2 experts' interviews were conducted in order to gain their opinions concerning the proposed factors, along with discussion about readiness of Thai e-Leaning in higher education so as to become part of the ASEAN Community in 2015, and the model and the prototype were presented, the research methodology is comprised of 3 phases as follows: Phase 1 Study, analyze, and synthesize basic information, using an Exploratory Factor Analysis: EFA method, on cultural factors of the proper design of website and electronic courseware for e- Learning in ASEAN emphasizing higher educational institutes. It was done by analyzing and synthesizing at least 50 documents and researches on cultural factors of the proper design of website and electronic courseware for e-Learning in ASEAN during the last 10 years emphasizing higher educational institutes. Literature review was analyzed and variables were screened. The information then was generated into a survey. Phase 2 Study of expert opinions about culture factors (Exploratory Factor Analysis: EFA) of the website and electronic courseware that are proper for e-Learning in ASEAN to exchange knowledge and experience and prepare Thailand’s higher education e-Learning to enter AEC with instructors in e-Learning Professional Program. The data was collected from the survey. The respondents had to have experiences on e-Learning at least one year. Samples were at least 100 participants who attended International e-Learning Conference: Smart Innovations in Education & Life Long Learning during the 14-15 June 2012 organized by TCU. The data obtained from the survey was analyzed using Factor Analysis method. Phase 3 Develop the prototype of website and electronic courseware for e-Learning in ASEAN emphasizing higher educational institutes. The quality of the prototype was tested by experts who have experiences in e-Learning at least 3 years and/or representatives from ASEAN. Lastly, The proper design of website and electronic courseware for e-Learning in ASEAN were presented by creating model of website and electronic courseware that are proper for e-Learning in higher education in ASEAN. The model was approved by 5 experts. Results Analysis The result analysis is reported in 3 parts according to the research methodology as follows: 2 of 10
  • 3. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. Phase 1 The researcher reviewed documents and research on culture relating to the design of website and electronic courseware that is related to cultural factors of ASEAN from 1991-2011 emphasizing on higher institutes to be a framework for analyzing and synthesizing cultural aspects. This information was also used to develop prototype of the proper design of website and electronic courseware for e-Learning in ASEAN that could respond to cultural differences. There were 25 documents and research on the design of website in ASEAN, divided into 7 documents and research from Thailand, 4 from the Philippines, 4 from Japan, 4 from Malaysia, 3 from Singapore, 2 from South Korea, and 1 from China (Japan, China, and South Korea were included according to ASEAN+3 collaboration). There were 25 documents and research on the design of electronic courseware in ASEAN, divided into 10 documents and research from Thailand, 2 from the Philippines, 6 from Malaysia, 2 from Singapore, 1 from Vietnam, and 4 from China (Japan, China, and South Korea were included according to ASEAN+3 collaboration). Accordingly Cultural factors can be divided into 10 factors: (1) Sex, (2) Religion, (3) Language, (4) History, (5) Art, (6) Aesthetics, (7) Law, (8) Politics, (9) Ethnicity, and (10) Local wisdoms. The 10 cultural factors directly related to the design, while there were also indirect factors that related to the design of website and electronic courseware consisting of (1) Multimedia design, (2) Screen design, (3) Content design, and (4) Characteristics of new media. Phase 2 The data obtained from the survey was analyzed using Factor Analysis method with the following steps: (1) Selecting factors. Because this study used a sample of 140 people, factor loading was set at .50 (Hair 1995), (2) Selecting factors with variable (at least 3 questions) but because Factor 7 had only 2 variables (questions) that have factor loading above .50, it was not considered (as well as the later factors), (3) Factor analysis steps include: (3.1) reporting the descriptive statistics of questions (3.2) testing KMO value (3.3) analyzing Eigen/factor value (3.4) extracting the factors, and (3.5) naming the factors as presented in the later section. Part 1 General information of the sample The majority of the sample worked in universities (40 percent), most of them worked in the Faculty of Education/Industrial Education (27.86 percent). The majority of the respondents were Vice Dean /Deputy Director (7.86 percent). Most age group was between 31-40 years (36.43 percent) and most of them were Buddhists (93.57 percent). The majority of the respondents graduated with a Master's Degree (57.86 percent) a lecturer (50.71 percent). As for working experience, most respondents had working experience less than 5 years (36.43 percent). Part 2 Analysis of the factors on website Basic statistics on website: it was found that the score of 86 factors on website out of the total factors had average score between 3.26 to 4.68 and a standard deviation between 0.51 and 1.17. Analysis of the factors on website: the researcher used the survey to analyze factors on website by extracting factors using Principal Component Analysis method and analyzing Orthogonal Rotation by Varimax Method. The results are shown below. 1) Extracting Factors Extracting factors using Principal Component Analysis method obtained factors, 3 of 10
  • 4. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. Eigen value, Percentage of Variance, Cumulative Percentage of Variance, and Factor Loading of the survey on the website. The results of the 2 preliminary methods confirmed that data collected from the sample was appropriate to analyze the factors on website. The analysis of the communality found that the initial communality value obtained from Principal Component Analysis (PCA) method of all questions was equal to1.000 and after the extraction of the factors was higher than 0.2. This indicated that questions were appropriate for further factor analysis. There were 18 factors which had Eigen value higher than1.00 which was the sum of the squares of the coefficients of each factor. Considering the 18 factors, it was found that Cumulative Percentage of Variance of the 18 factors was 75.153 of the total variance. 2)Axis Rotation The researcher analyzed Orthogonal Rotation using Varimax Method to make the Variables associate with the factors more clearly. The details are as follows. Out of loading factor value of 88 factors, there were 18 factors that had loading factor value higher than .50. Factors that were considered to be clear according to the criteria had to have at least 3 variables in 1 factor. There were 18 factors that had loading factor value higher than .50 after Orthogonal Rotation using Varimax Method. The example is as follows: Factor 1, 23 variables, item 3.18, 3.19, 3.13,3.14,3.8,3.12,3.6,3.20,3.22,3.23,3.16,3.10,3.17,3.29,1.32,3.15,3.21,3.2,3.9,1.33,3.7, 3.27, and 3.5) Factor 2, 9 variables, item 3.42,3.38,3.39,3.41,3.40,3.34,3.35,3.36, and3.37 Factor 3, 8 variables, item 1.41,1.44,1.40,1.43,1.45,1.46,1.39, and1.42 …….. …….. Factor 17, 1 variable, item 1.34 Factor 18, 0 variable Considering 86 variables in the survey on website, there were 8 factors that had loading value higher than .50 but had variables less than 3 variables, including factor 7,12, 13, 14, 15, 16, 17 and 18. These were less than the criteria which was set to have no less than 3 variables in the factor. Therefore, they were removed. Then, there were 10 clear factors: 1,2, 3, 4, 5, 6, 8, 9, 10and 11,a total of 63 variable. The researcher analyzed factors using Scree test as shown in picture 1. Scree Plot 40 30 20 Eigenvalue 10 0 1 6 11 16 21 26 31 36 41 46 51 56 61 66 71 76 81 86 Component Number Picture 1: Eigen of the Factors on Website Design 4 of 10
  • 5. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. The result as shown in Picture 4 found that when using scree-test on Eigen value of the factors on website, there were 10 clear factors: 1,2, 3, 4, 5, 6, 8, 9, 10and11.This was consistent with the analysis of loading factor after Orthogonal Rotation using Varimax Method. 3) Naming the Factors The researcher named 10 factors according to the analysis by considering the factor loading and overall statements that included in the factor. The example of factor 3 is as follows. Table 1 : Factor 3 Variable Message Factor loading (Item) 1.41 Present the lifestyle of living of each country. .708 1.44 Includes information on the local knowledge management .686 of countries in ASEAN. 1.40 Present the history of the precious heritage, historic sites, .633 and artifacts. 1.43 Present local wisdoms of countries in ASEAN. .630 1.45 Connect similar or related information of each country. .626 1.46 Present how to apply local knowledge into practice for .592 sustainable development. 1.39 Present the history of the race. .543 1.42 Present native fiction and folklore. .512 Table1shows that there are 8 variables in Factor 3 with factor loading between .512 and .708 and Eigen value at 3.710. It included 4 variables on ethnicity (1.39,1.40,1.41, 1.42), and 4variableson local wisdoms (1.43, 1.44,1.45, 1.46). Considering frequency, it was found that variables on ethnicity and variables on local wisdoms had the same frequency. Therefore, this factor was named "Ethnicity and local wisdoms". Part 3 Analysis of the on factors electronic courseware Basic statistics on electronic courseware : it was found that the score of 88 factors on electronic courseware had average score between 3.19 to 4.63 and a standard deviation between 0.54 to 1.19. Analysis of the factors on electronic courseware: the researcher used the survey to analyze factors on electronic courseware by extracting factors using Principal Component Analysis method and analyzing Orthogonal Rotation by Varimax Method. The results are shown below. 1) Extracting Factors Extracting factors using Principal Component Analysis method obtained factors, Eigen value, Percentage of Variance, Cumulative Percentage of Variance,and Factor Loading of the survey on the electronic courseware. The results of the 2preliminary methods confirmed that data collected from the sample was appropriate to analyze the factors on electronic courseware. The analysis of the communality found that the initial communality value obtained from Principal Component Analysis (PCA) method of all questions was 5 of 10
  • 6. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. equalto1.000andafter the extraction of the factors was higher than0.2. This indicated that questions were appropriate for further factor analysis. There were 16 factors which had Eigen value higher than1.00 which was the sum of the squares of the coefficients of each factor. Considering the 16factors, it was found that Cumulative Percentage of Variance of the 16 factors was 75.155 of the total variance. 2)Axis Rotation The researcher analyzed Orthogonal Rotation using Varimax Method to make the variables associate with the factors more clearly. The details are as follows. Out of loading factor value of 88 factors, there were 16 factors that had loading factor value higher than .50. Factors that were considered to be clear according to the criteria had to have at least 3 variables in 1 factor. The details are as follows. There were 16 factors that had loading factor value higher than .50after Orthogonal Rotation using Varimax Method. The example is as follows: Factor 1 25 variables, item4.20,4.32, 4.18,4.37, 4.22, 4.39, 4.30, 4.25, 4.21, 4.33, 4.35, 4.41, 4.36, 4.17, 4.34, 4.26, 4.29, 4.19, 4.31, 4.24, 4.23, 4.40, 4.38, 4.28, and 4.27 Factor 2, 13 variables, item 2.25, 2.20, 2.18, 2.19, 2.27, 2.17, 2.26, 2.43, 2.44, 2.41, 2.40, 2.28, and 2.42 Factor 3, 6 variables, item 2.33, 2.31, 2.32, 2.34, 2.24, and 2.30 …….. …….. Factor 16, 1 variable,item 4.6 Considering 88 variables in the survey on electronic courseware, there were 7 factors that had loading value higher than .50 but had variables less than 3 variables, including factor 7, 11, 12, 13, 14, 15, and 16. These were less than the criteria which was set to have no less than 3 variables in the factor. Therefore, they were removed. Then, there were 9 clear factors: 1, 2, 3, 4, 5, 6, 8, 9 and 10, a total of 68 variables. The result found that when using scree-test on Eigen value of the factors on website, there were 9 clear factors: 1, 2, 3, 4, 5, 6, 8, 9 and10. This was consistent with the analysis of loading factor after Orthogonal Rotation using Varimax Method. 3) Naming the Factors The researcher named 9 factors according to the analysis by considering the factor loading and overall statements that included in the factor. The example of factor 2 was named "History and ethnicity" since the analysis shows that there are 13 variables in Factor 2 with factor loading between .563 and .786 and Eigen value at 8.111. It included 4 variables on history (2.17,2.18, 2.19,2.20), 2variables on art(2.25, 2.26), 2variables on aesthetics (2.27, 2.28), 4 variables on ethnicity (2.40, 2.41, 2.42, 2.43), and 1 variable on local wisdom (2.44). Considering frequency, it was found that variables on history and ethnicity had the highest frequency and most factor loading. Phase 3 Based on the result from phase 2, the prototype of website and electronic courseware for e-Learning in ASEAN emphasizing higher educational institutes were developed. The qualities of the models were examined by experts who have experiences in e-Learning at least 3 years and/or representatives from ASEAN. Lastly, the proper design model of website and electronic 6 of 10
  • 7. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. courseware were presented and were approved by 5 experts. The factors and the models were presented as follows. The proper design model of website should include the following 9 cultural factors which comprised of 6 direct factors and 3 indirect factors totaled of 56 variables. The six direct factors are: (1) Ethnicity and local wisdoms (8 variables) : (1.1) Present the lifestyle of living of each country, (1.2) Includes information on the local knowledge management of countries in ASEAN, (1.3) Present local wisdoms of countries in ASEAN, (1.4) Connect similar or related information of each country, (1.5) Present the history of the precious heritage, historic sites, and artifacts, (1.6) Present how to apply local knowledge into practice for sustainable development, (1.7) Present native fiction and folklore, (1.8) Present the history of the race. (2) Aesthetics and Art (3 variables) : (2.1) Present the uniqueness of each country’s local culture, (2.2) Combine a variety of media to present each country’s culture, and (2.3) Present traditional art but modify the presentation to be more interesting. (3) Language (1 variables) : (3.1) Use official language of each country. (4) Religion (4 variables) : (4.1) Use combined emotional icons that are appropriate for both male and female, (4.2) Use religious icons on the first page of ASEAN website, (4.3) Publicize activities and religious news but not include product advertising, (4.4) Have contents about religious beliefs that religious person can study.(5) Politics (2 variables) : (5.1) Connect to political news of countries in ASEAN, and (5.2) Include political news of countries in ASEAN.(6) Law (3 variables) : (6.1) Consider the copyright when copying or reproducing contents, (6.2) Check the reference to prevent intellectual properties issue, and (6.3) Consider copyright and reference when designing contents. The three indirect factors are: (1) Screen and multimedia design (23 variables): (1.1) Have a channel for communication between users and system administrators, (1.2) Enable users to access information on every page easily, (1.3) Use standard navigation buttons to be easy to understand, (1.4) Use a link that is easy to access and not complicated, (1.5) Have links to the content information inside and outside the website, (1.6) Use text that is clear and easy to read with different sizes to show priorities of the contents, (1.7) Have a variety of communication channels, (1.8) Have clear, accurate, concise, and updated contents and user- friendly language, (1.9) Organize the components in the page to be consistent, (1.10) Enable users to return to the previous page and navigate to the desired page without confusion and have continuous interactions, (1.11) Refer to the source, (1.12) Select contents from a reliable source, (1.13) Screen should be designed to be striking and eye-catching, (1.14) Have a guideline to help users finish their learning by themselves, (1.15) Use menus which are easy to understand and convey meaning, (1.16) Design e-Learning website to be simple and universal, (1.17) Have an evaluation of the presentation, learning activities, and online tools that are related, (1.18) Present contents based on an original story but modify the presentation to be interesting, (1.19) Use layout, size, and position that is consistent throughout the website, (1.20) Design e-Learning website to show the uniqueness and history of ASEAN, (1.21) Use internal layout that is easy to access main data and secondary data, (1.22) Use images that do not conflict with culture, and (1.23) Use dark color text on light background and light color text on dark background.(2) Content design (3 variables): (2.1) Have interactive contents constantly, (2) Have a post-test to check learners’ understanding, and (3) Have contents that reflect local identity of different countries in ASEAN.(3) New Media (9 variables) : (3.1) Divide contents into sub-topics to enable more flexible learning, (3.2) Mobile Learning enables real-time chat from any location at any time, (3.3) Designing for handheld devices enable to be read both vertically and horizontally. The text does not exceed the screen when reading vertically, (3.4) Use the scrollbar only where 7 of 10
  • 8. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. necessary to avoid users’ inconvenience, (3.5) Contents in e-book format are available, (3.6) Reduce the size of content file for fast download and smaller usage of memory, (3.7) The screen of handheld devices is bright and has high resolution, (3.8) Text and color of text can be read clearly in handheld devices, and (3.9) Use short video clips, not more than 5-10 minutes. The proper design model of electronic courseware should include the following 8 cultural factors which comprised of 5 direct factors and 3 indirect factors totaled of 63 variables. The five direct factors are: (1) History and Ethnicity (13 variables): (1.1) Emphasize on the cultural uniqueness and reflection of each country, (1.2) Consider relation between different cultural contents in each country, (1.3) Have the design that enables learners to access the diversity of culture of each country, (1.4) Present original story but modify the presentation to be more interesting, (1.5) Present native fiction and folklore, (1.6) Present contents related to local information of countries in ASEAN, (1.7) Present traditional art but modify the presentation to be more interesting, (1.8) Combine local historical contents of each country, (1.9) Present the uniqueness of each country’s local culture, (1.10) Present the history of the precious heritage, historic sites, and artifacts, (1.11) Combine a variety of media to present each country’s culture, (1.12) Present the lifestyle of living of each country, (1.13) Present the history of the race. (2) Language (3 variables) : (2.1) Have official language subtitle, (2.2) Have English subtitle, and (2.3) Have dialect subtitle.(3) Wisdoms (3 variables): (3.1) Design course content to be according to education level in different countries in ASEAN, (3.2) Includes information on the local knowledge management of countries in ASEAN, (3.3) Link similar or related information of each country.(4) Religion (2 variables) : (4.1) Present taboo and religious beliefs of countries in ASEAN, and (4.2) Present religious regulations in daily life of countries in ASEAN. (5) Law (6 variables): (5.1) Refer to the source, (5.2) Consider the copyright when copying or reproducing contents, (5.3) Select contents from a reliable source, (5.4) Contents are easy to understand, using a variety of media, (5.5) Present contents in sequence and emphasize on basic information which lead to primary knowledge, understanding, and skills, (5.6) Check the reference to prevent intellectual properties issue. The three indirect factors are :(1) Screen design (6 variables) : (1.1) Use link icons and graphic or text that have the same standard and convey meaning, (1.2) Use menus that are easy to understand, (1.3) Have navigation system that is convenient and easy to use, (1.4) Use the link which is fast, simple, and flexible to access variety of contents, (1.5) Put the menu in the same position of every screen, (1.6) Use text and text color that is clear and easy to read.(2) Content design (25 variables) :(2.1) Divide contents into sub-topics to enable more flexible learning, (2.2) Use the lessons that can interact with learners any time, (2.3) Evaluate the continuity of contents, (2.4) Present contents in same pattern as learning with the instructor directly, (2.5) Allow learners to review the lesson any time they like, (2.6) Designing for handheld devices enable to be read both vertically and horizontally. The text does not exceed the screen when reading vertically, (2.7) Text and color of text can be read clearly in handheld devices, (2.8) Allow learners to participate in activities and learning contents regularly, (2.9) Contents are organized from easy to difficult and are suitable for learners, (2.10) Divide contents to be short modules or group into categories, (2.11) Use updated contents, (2.12) Allow learners to know their progress regularly, (2.13) Course content is designed according to education level in different countries in ASEAN, (2.14) Language level in the lesson is suitable for the level of students, (2.15) Evaluate the correctness of language, (2.16) Provide suggestions/help for using courseware, (2.17) Use learning guideline, (2.18) Use short video clips, not more than 5-10 minutes, (2.19) Contents in e-book format are available, (2.20) Provide contents that associate with the local issues of countries in ASEAN, (2.21) The screen of 8 of 10
  • 9. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. handheld devices is bright and has high resolution, (2.22) Display content topic and locate the current location, (2.23) Present contents that are related to culture of countries in ASEAN, (2.24) Design contents that include text, images, graphics, animation, video and sound, (2.25) Provide exercises in each lesson and display the results, and (3) Multimedia (5 variables): (5.1) Use images that convey the meaning according to learning purposes and contents, (5.2) Use video clips that relate to local culture, (5.3) Use video clips as supplement of contents, (5.4) Use a variety of media or combined media, (5.5) Use animation. Based upon the results from the questionnaires, the Exploratory Factor Analysis (EFA), the interviews and the confirmation from ASEAN experts, the proper design models of website design and electronic courseware for e-Learning in ASEAN were proposed as follows: Picture 2 : Proper Design Model of Picture 3 : Proper Design Model of Website for e-Learning in ASEAN Courseware for e-Learning in ASEAN Conclusion This research shows cultural factors that affect the design of website and electronic courseware in ASEAN both directly and indirectly through 3 phases of research methodology. Countries in ASEAN will be benefit from the design and developed models. Also, it can help prepare Thailand to enter ASEAN Economic Community (AEC) and ASEAN Socio-Cultural 9 of 10
  • 10. Paper presented at the 26th Annual Conference of Asian Association of Open Universities (AAOU2012), organized by the Open University of Japan and Association of Open Universities, Chiba, Japan, October 16-18, 2012. Community (ASCC) in 2015 and respond to 2012 OHEC strategy in developing and enhancing knowledge and providing education with modern technology to reach international standard. However, when designing and implementing website and electronic courseware, what should be taken in consideration are the freedom of users to choose contents that reflect culture with the properness in content context, lesson and learning management. ASEAN Community with the compliment of social media and web 3.0 technologies, i.e. ASEAN wiki, ASEAN virtual lab, and ASEAN virtual learning environment, should be taken in consideration as well as motivation, collaboration in this learning society through activity-based learning with meaningful cultural contents reflecting ASEAN identity. Also, various types of e-Learning tools towards policy making, the frameworks, as well as the contents, i.e. ASEAN OCW, ASEAN OER, should be provided in order to prepare readiness for all ASEAN member countries, and in responding to the ASEAN motto “One Vision, One Identity, One Community”. References: Supatra Suphap. (2000). Thai Society and Culture, Values, Family, Religion, Tradition. 11th. ed. Bangkok: Thaiwattana Panish. ASEAN Secretariat. (2009). Culture and Information. [online]. Available at http://www.aseansec.org/ 10373.htm ASEAN University Network.(2012).ASEAN University Network. [online]. Available at http://www.aun-sec.org Kakabadse,N. K. and Kouzmin, A. (1999). Designing for cultural diversity in an IT and globalizing milieu: Some real leadership dilemmas for the new millennium. Journal of Management Development.Vol. 18 Iss3 : 291 - 319 pp. Khlaisang, J. (2012). Analysis of the Cultural Factors Affecting the Proper Design of Website and Electronic Courseware for e-Learning in ASEAN (Research report). Thailand Cyber University (TCU), the Office of Higher Education Commission, Thailand. Khlaisang, J. (2012). Proper Design of Website and Electronic Courseware for e-Learning in ASEAN: Cultural framework for Consideration. Proceedings of the National e-Learning Conference (NEC 2012): Integrating ASEAN Online Learning: Policy and Process, organized by Thailand Cyber University, Office of Higher Education Commission, August 16-18, 2012. Khlaisang, J. (2011). E-Learning Website and Courseware: Current State and Future Trends. Proceedings of the National e-Learning Conference: Open Learning - Open the World (NEC 2011), organized by Thailand Cyber University, Office of Higher Education Commission, August 9-10, 2011: pp. 49-58. McLoughlin, C. (1999). Culturally responsive technology use: developing an on-line community of learners. British Journal of Educational Technology. Volume 30, Issue 3, July 1999: 231–243 pp. Nguyen, L.V. (2008). The Triangular Issues in Multimedia Language Courseware Design in the Vietnamese EFL Environment. Asian Social Science. Vol 4 No 6 (June, 2008) : 65-68 pp. Stern, S. R. 2004. Expressions of Identity Online: Prominent Features and Gender Differences in Adolescents' World Wide Web Home Pages. Journal of Broadcasting & Electronic Media. Volume 48, Issue 2, 2004: 218-243 pp. Thompson, E.C. and Thianthai, C. (2008).Attitudes and Awareness toward ASEAN: Summary of Findings from a Ten Nation Survey (Summary Report), Jakarta: The ASEAN Foundation. 10 of 10