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THE STATE OF SOCIAL NETWORKS
ADMA EVENT – Social Media: Behind The Scenes




Joe Nguyen – jnguyen@comscore.com
Vice President, comScore, Inc.
Social Networking is a Global Phenomenon

                 If Facebook was a country it would be
                 the third largest in the world after
                 China and India




            © comScore, Inc. Proprietary and Confidential.   2
Social Networking Continues to Capture and Engage Audiences on a
Global Basis

   More than 770 million people worldwide visited a social networking site
   in July 2009, increasing 18 percent from the previous year
           Facebook: 370 million
           MySpace: 123 million
           Hi5: 59 million
           Orkut: 55 million
           Twitter: 52 million

   Social networking sites reach nearly 70 percent of the total global online
   audience, ranking as one of the most popular destinations on the Web


   Social networkers visited the category an average of 20 times during a
   month and spent a total of 4 hours on social networking sites




                     © comScore, Inc. Proprietary and Confidential.   3
Top Social Networks Vary by Country but Facebook
is the Clear Global Leader



           North America                                                                   Latin America
  United States                    Canada                                         Brazil                   Chile




                  Europe                                                                        Asia Pacific
 Germany           U.K.                       Russia                            China           India       Japan
                  France




                           © comScore, Inc. Proprietary and Confidential.   4
Social Networks, Portals and The Long Tail


                         Who is gaining share of online minutes?
                         A.  Social Networks
                         B.  Portals
                         C.  The Long Tail




             © comScore, Inc. Proprietary and Confidential.   5
Portals Share of Usage Minutes has been Relatively Stable




                   © comScore, Inc. Proprietary and Confidential.   6   Source: comScore WorldMetrix, November 2006 to May 2009
The Long Tail Has Been Losing Ground in Share of Online Usage Minutes




                    © comScore, Inc. Proprietary and Confidential.   7   Source: comScore Media Metrix, November 2006 to May 2009
If not the Long Tail, Who is Gaining Share of Online Usage Minutes?
Clearly, it’s Social Networks


                                                                                                                                         Jul 09
                                                                                            Jul 08                  Jan 09                21%
                                                                                             19%                     19%
                                                                     Jan 08
                                Jul 07                                15%
           Jan 07                14%
            11%




  Google, YouTube, and Social Networks have increased their share of
           duration by more than 10 points since January 2007

                    © comScore, Inc. Proprietary and Confidential.     8      Source: comScore Media Metrix, October 2006 to July 2009
Social Networking in the U.S.


        “The beauty of social networks is that they are a place
        where nearly any marketing goal can be achieved, with
        nearly any marketing tactic.”
                    eMarketer, August 2009




               © comScore, Inc. Proprietary and Confidential.   9
Internet use in the U.S. is changing. Time spent online shifts from
 Portals to Social Networking & Entertainment sites

                                Top U.S. Online Activities for Apr. 2009
                               Total Minutes (000) and % Change vs. YA
                                               Source: comScore Media Metrix



          -16%
120,000
100,000
 80,000          -1%

 60,000                +15%             +28%
                                                             +13%
 40,000                                                                       +2%       -30%
                                                                                               +37%   -3%
                                                                                                            +6%
 20,000
     0




                                      Apr 08                                   Apr 09



                        © comScore, Inc. Proprietary and Confidential.   10
In May 2009, Facebook Surpassed MySpace in Number of U.S.
                        Visitors for the First Time

                                        Number of Unique U.S. Visitors (000) to Facebook.com and MySpace.com
                                                                    Source: comScore Media Metrix


                                                                                                                        Facebook +124%
                        100,000	
  
                                                                                                                           vs. Jul ‘08
                         90,000	
  

                         80,000	
  
Unique Visitors (000)




                         70,000	
  

                         60,000	
  
                                                                                                                           MySpace
                         50,000	
                                                                                        -9% vs. Jul ‘08

                         40,000	
  

                         30,000	
  

                         20,000	
  

                         10,000	
  

                                0	
  




                                                                                         Facebook             Myspace

                                                        © comScore, Inc. Proprietary and Confidential.   11
35-49 year olds are now the largest age segment on Facebook whereas 12-24
year olds led a year ago; MySpace continues to be dominated by younger
users under 35.


     Percent Composition of U.S. Unique Visitors to Facebook.com and MySpace.com by
                                  Demographic Segments
                                        Source: comScore Media Metrix




                        16.8%                                                                     9.4%
       16.5%                                                    Persons: 50+       14.6%

                                                                                                 24.7%
       29.3%            32.1%                                   Persons: 35-49     27.7%

                                                                                                 22.8%
       17.4%            22.6%                                   Persons: 25-34     18.9%



       32.7%                                                    Persons: 12-24                   38.9%
                        28.1%                                                      32.3%



    Facebook.com     Facebook.com                                                MySpace.com   MySpace.com
        Jul-08           Jul-09                                                     Jul-08        Jul-09




                        © comScore, Inc. Proprietary and Confidential.   12
Twitter Growth Continues to Explode Globally but has Flattened in
the U.S. Over the Last Four Months


                                                              Number of Unique Visitors (000) to Twitter.com
                                                                                Source: comScore World Metrix



                                                                                                                                                                                  Worldwide
                        60,000                                                                                                                                                 51.6 Million UVs

                        50,000
Unique Visitors (000)




                        40,000


                        30,000                                                                                                                                                  United States
                                                                                                                                                                               18.7 Million UVs
                        20,000


                        10,000


                            0
                                       8          08       08         8              08            08                 9         9         9           9       09           9            9
                                 Jul-0     Aug-        Sep-     Oct-0         Nov-           D e c-          Jan-0        Feb-0     Mar-0     Apr-0       May-     Jun-0        Jul-0


                                                                                World-Wide                                      United States




                                                                © comScore, Inc. Proprietary and Confidential.   13
Twitter’s initial success in the U.S. was led by older segments, but
recent growth has come from younger users.

                                           Number of Unique U.S. Visitors (000) to Twitter.com by Age Segment
                                                                                Source: comScore Media Metrix

                        4,500
                                                                                                                                     25-34 Yrs Old
                                                                                                                                     35-44 Yrs Old
                        4,000
                                                                                                                                    18-24 Yrs Old

                        3,500
Unique Visitors (000)




                                                                                                                                    45-54 Yrs Old
                        3,000           Is Twitter’s Fundamental Appeal
                                        as a Business Application?                                                                   12-17 Yrs Old
                        2,500

                        2,000

                        1,500
                                                                                                                                     55-64 Yrs Old
                        1,000

                                                                                                                                    65+ Yrs Old
                         500

                           0
                                Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09


                                  Persons: 12-17                  Persons: 18-24                              Persons: 25-34   Persons: 35-44

                                  Persons: 45-54                  Persons: 55-64                              Persons: 65+



                                                        © comScore, Inc. Proprietary and Confidential.   14
Heavy Social Network Users* Have Distinct Usage Patterns


  They spend more than twice as much time online as the average
  Internet user.
  They represent 15% of all Internet users but account for over 36% of
  the page views consumed online
  They visit a social network site an average of 2.4 times a day and
  spend 31 minutes per day on social networks
  They spend twice as much time on social networks as they do on
  email or IM




* Defined as the heaviest 20% of social network users



                                 © comScore, Inc. Proprietary and Confidential.   15
Heavy SN users spend more time on communication, search and
 entertainment and less on vertical content categories

                 Comparison of Heavy SN Users to the Average Internet User
             High Index                   Minutes Index                                     Low Index   Minutes Index
                                                                               Gay/Lesbian
Total Internet                                            207                                                62
Services                                                  202                  Business to Business          63
Photos                                                    199                  Pharmacy                      63
Search/Navigation                                         180                  Online Trading                63
Entertainment                                             179                  Consumer Goods                66
Portals                                                   177                  News/Research                 71
Multimedia                                                163                  Online Gambling               71
Instant Messengers                                        160                  Weather                       73
Blogs                                                     150                  Retail - Music                75
Computer Software                                         149                  Gambling                      78
Entertainment - Music                                     147                  Radio                         79
e-mail                                                    145                  Mall                          80
Community                                                 142                  Health                        81
Retail                                                    135                  Politics                      81
Entertainment - News                                      134                  Car Rental                    82
Reference                                                 131                  Lotto/Sweepstakes             84
Directories/Resources                                     131                  Transactions                  84
Incentives                                                128                  Travel - Information          86
Lifestyles                                                124                  Manufacturer                  87
Humor                        © comScore, Inc. Proprietary and Confidential.
                                                          120                  Ground/Cruise
                                                                              16
                                                                                                             87
  Social Network Access at work is on the rise in the US


    comScore Segment Metrix Media Trend for US Social Networking (All)




                      © comScore, Inc. Proprietary and Confidential.   17
  Time spent on Social Network Access at work holds


   comScore Segment Metrix Media Trend for US Social Networking (All)




                     © comScore, Inc. Proprietary and Confidential.   18
  Social Network Access at home in the US is stabilizing


    comScore Segment Metrix Media Trend for US Social Networking (All)




                      © comScore, Inc. Proprietary and Confidential.   19
  Time Spent on Social Network Access at home in the US is slightly less


   comScore Segment Metrix Media Trend for US Social Networking (All)




                      © comScore, Inc. Proprietary and Confidential.   20
Social Networking in the APAC


       “Facebook now rules Asia.”
                  Thomas Crampton,
                  Ogilvy Public Relations Worldwide, July 2009




              © comScore, Inc. Proprietary and Confidential.   21
  Asia Pacific Social Networking as of September 2009

           comScore Media Metrix Report for APAC Social Networking Category
                                     Total                                  Average
                                                                                                Total      Total Pages    Total      Average     Average
                                    Unique                  %                Daily
                 Media                                                                         Minutes       Viewed       Visits     Minutes     Visits per
                                    Visitors              Reach             Visitors
                                                                                                (MM)          (MM)        (000)      per Visit    Visitor
                                     (000)                                   (000)
           Total Internet : Total                                                                                        17,669,11
                                         470,313              100.0                  167,662     452,509      770,049                     25.6          37.6
           Audience                                                                                                              8
           Social Networking             258,395                54.9                  64,266      41,007      105,561    3,521,646        11.6          13.6
1    [P]   FACEBOOK.COM                   65,857                14.0                  13,307       9,418       13,174    1,004,329         9.4          15.3
2    [C]   Baidu Space                    49,171                10.5                   4,142         287          760      153,648         1.9           3.1
3    [P]   56.COM                         30,960                 6.6                   2,319         374          266      103,029         3.6           3.3
4    [C]   QQ.COM Alumni                  29,435                 6.3                   4,554         984        2,029      254,624         3.9           8.7
5    [M]   XIAONEI.COM                    27,221                 5.8                   5,276       3,562        7,939      384,692         9.3          14.1
6    [M]   Orkut                          24,563                 5.2                   4,271       2,595        8,235      226,254        11.5           9.2
7    [C]   QQ.COM Mini World              21,205                 4.5                   1,424          41           65       47,276         0.9           2.2
8    [C]   Windows Live Profile           20,273                 4.3                   1,392          77          156       50,245         1.5           2.5
9    [P]   KAIXIN001.COM                  18,500                 3.9                   4,506       7,511       29,906      261,446        28.7          14.1
10   [P]   CyWorld                        17,658                 3.8                   3,295       2,845       13,553      193,768        14.7          11.0
11   [P]   51.COM                         16,953                 3.6                   1,961       1,456        2,160       92,997        15.7           5.5
12   [P]   HI5.COM                        16,151                 3.4                   2,503       2,030        3,360      148,399        13.7           9.2
13   [M]   MySpace Sites                  15,188                 3.2                   1,565         992        2,007       85,811        11.6           5.6
14   [P]   FRIENDSTER.COM                 14,096                 3.0                   1,991       1,265        4,667      104,063        12.2           7.4
15   [M]   MIXI.JP                        11,729                 2.5                   2,816       1,589        2,809      180,306         8.8          15.4
16   [P]   KAIXIN.COM                     11,665                 2.5                   1,307       1,804        3,689       64,945        27.8           5.6
17   [P]   Betawave Social Sites           8,789                 1.9                   1,063         678          872       53,558        12.7           6.1
18   [P]   TWITTER.COM*                    8,716                 1.9                     698         198          299       37,243         5.3           4.3
19   [P]   MULTIPLY.COM                    8,693                 1.8                     620         133          212       24,525         5.4           2.8
20   [M]   WRETCH.CC                       8,644                 1.8                   1,819         947        3,356      116,793         8.1          13.5

                                    © comScore, Inc. Proprietary and Confidential.     22                                            22
  Social Network on the rise in Asia Pacific?

comScore MyMetrix Media Trend for Asia Pac’s Top Social Networking Properties




                       © comScore, Inc. Proprietary and Confidential.   23   23
  Penetration of Social Networking Sites by Market

    comScore Media Metrix Report, August 2009

     Market        Total Internet User*                                       Social Networking Users        %
                           (000)                                                       (000)
  China                                                   215,460                              105,379       49
  Hong Kong                                                   3,921                              2,502       64
  India                                                      35,432                             22,259       63
  Indonesia                                                   6,014                              5,074       84
  Japan                                                      67,586                             24,276       36
  Malaysia                                                    9,400                              6,344       67
  Philippines                                                 4,526                              3,924       87
  Singapore                                                   2,696                              2,085       77
  South Korea                                                28,978                             16,632       57
  Taiwan                                                     11,932                              7,565       63
  Vietnam                                                     5,625                              2,947       52


     * Home and Work users, 15+ on personal computers


                        © comScore, Inc. Proprietary and Confidential.   24                             24
Social Networking in Singapore

       “Friendster is the #1 social network in Singapore according
       to comScore”
                    CNET, July 2008


       “Facebook.com, which reached more than 1 million visitors
       and ranked as the fourth most visited property in February.”
                  comScore Press Release, March 2009



              © comScore, Inc. Proprietary and Confidential.   25
  Singapore’s Social Scene as of September 2009

   comScore Media Metrix Report for Singapore Social Networking Category

                                            Total                              Average                       Total
                                                                                                  Total                Total     Average     Average
                                           Unique                %              Daily                       Pages
                   Media                                                                         Minutes               Visits    Minutes     Visits per
                                           Visitors            Reach           Visitors                     Viewed
                                                                                                  (MM)                 (000)     per Visit    Visitor
                                            (000)                               (000)                        (MM)
               Total Internet : Total
                                                   2,725          100.0                  1,148      3,501      5,067   107,029        32.7          39.3
             Audience
               Social Networking                   2,136            78.4                  702         421       882     44,009         9.6          20.6
  1    [P]     FACEBOOK.COM                        1,837            67.4                  515         339       661     37,553         9.0          20.4
  2    [P]     FRIENDSTER.COM                        509            18.7                   60          19        96      2,617         7.4           5.1
  3    [C]     Windows Live Profile                  491            18.0                   33           1         3      1,111         1.3           2.3
  4    [P]     Betawave Social Sites                 271             9.9                   51          29        44      2,538        11.6           9.4
  5    [P]     TWITTER.COM*                          269             9.9                   35           7        11      2,086         3.4           7.8
  6    [P]     MULTIPLY.COM                          224             8.2                   18           4         7        681         6.0           3.0
  7    [P]     DEVIANTART.COM                        162             5.9                   11           1         3        397         3.7           2.5
  8    [M]     MySpace Sites                         126             4.6                    9           2         4        322         4.8           2.6
  9    [P]     DIGG.COM                               95             3.5                    4           0         0        131         0.8           1.4
  10   [P]     Buzz Media                             79             2.9                    5           0         1        187         2.3           2.4
  11   [M]     ZEDGE.NET                              77             2.8                    6           2         4        203        11.8           2.6
  12   [M]     WRETCH.CC                              67             2.5                    7           1         4        278         4.8           4.1
  13   [P]     NING.COM                               59             2.2                    4           1         1        182         4.3           3.1
  14   [P]     AIMINI.NET                             57             2.1                    4           0         1        131         1.2           2.3
  15   [P]     HI5.COM                                53             1.9                    4           1         3        176         5.3           3.4
  16   [M]     Orkut                                  48             1.8                    9           3         8        413         6.4           8.7
  17   [C]     Windows Live People                    48             1.8                    2           0         0         75         0.1           1.6
  18   [P]     LINKEDIN.COM                           43             1.6                    2           0         1         71         3.5           1.6
  19   [C]     Baidu Space                            40             1.5                    3           0         1         85         1.9           2.1



                                        © comScore, Inc. Proprietary and Confidential.    26                                           26
  How has the scene grown in Singapore?

comScore MyMetrix Media Trend for Singapore’s Top Social Networking Properties




                      © comScore, Inc. Proprietary and Confidential.   27   27
  More users or just the same users?


   comScore Segment Metrix Media Trend for Singapore Social Networking (All)




                      © comScore, Inc. Proprietary and Confidential.   28   28
  Audience Duplication across Social Networks in Singapore


   comScore Media Metrix Audience Duplication for Social Networking Sites in SG



         Geography :          Singapore
         Location :           All Locations
         Time Period :        September 2009


                                                                               Total Unique
                                                  Media
                                                                               Visitors (000)
                                    Unduplicated                                           1,945
                                    Duplicated - 2 or More Sites                             867
                                    Duplicated - All Sites                                    12
         1   [P]                    FACEBOOK.COM                                           1,837
         2   [P]                    FRIENDSTER.COM                                           509
         3   [C]                    Windows Live Profile                                     491
         4   [P]                    TWITTER.COM*                                             269
         5   [M]                    MySpace Sites                                            126




                         © comScore, Inc. Proprietary and Confidential.   29          29
  Demographics of Singapore’s Social Networks


                           Total Internet                      FACEBOOK.COM                          TWITTER.COM*         FRIENDSTER.COM
                                        %                                 %                                      %                     %
                       Target                                Target                               Target                  Target
 Target Audience                   Composition                       Composition                           Composition            Composition
                      Audience                              Audience                             Audience                Audience
                                      Unique                           Unique                                 Unique                Unique
                        (000)                                 (000)                                (000)                   (000)
                                     Visitors                          Visitors                               Visitors              Visitors
Total Audience
  Total Audience           2,725              100.0                     1,837            100.0         269       100.0         509      100.0
Persons - Age
  Persons: 15-24             548                20.1                       440            23.9          78        29.0         167       32.9
  Persons: 25-34             669                24.6                       458            24.9          51        18.9         130       25.5
  Persons: 35-44             745                27.3                       468            25.5          70        25.9          97       19.1
  Persons: 45-54             511                18.8                       291            15.8          38        14.0          59       11.6
  Persons: 55+               251                 9.2                       181             9.9          33        12.2          55       10.9
Males - Age
  All Males (15+)          1,326                48.6                       835            45.5         108        40.2         230       45.1
  Male: 15-24                278                10.2                       223            12.1          32        11.9          85       16.7
  Males: 25-34               322                11.8                       210            11.4          21         8.0          63       12.4
  Males: 35-44               350                12.8                       198            10.8          27        10.0          41        8.0
  Male: 45-54                250                 9.2                       130             7.1          15         5.6          23        4.4
  Male: 55+                  126                 4.6                        74             4.0          13         4.7          19        3.6
Females - Age
  All Females (15+)        1,400                51.4                    1,002             54.5         161        59.8         279       54.9
  Female: 15-24              270                 9.9                      217             11.8          46        17.1          82       16.1
  Females: 25-34             347                12.7                      248             13.5          29        10.9          67       13.2
  Females: 35-44             396                14.5                      270             14.7          43        15.9          57       11.2
  Female: 45-54              261                 9.6                      161              8.8          23         8.4          36        7.1
  Female: 55+                126                 4.6                      107              5.8          20         7.5          37        7.3



                                   © comScore, Inc. Proprietary and Confidential.   30                                   30
Thank You.


Joe Nguyen – jnguyen@comscore.com




              © comScore, Inc. Proprietary and Confidential.   31

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Com score state_of_social_networks_in_ap_with_focus_on_singapore_nov09

  • 1. THE STATE OF SOCIAL NETWORKS ADMA EVENT – Social Media: Behind The Scenes Joe Nguyen – jnguyen@comscore.com Vice President, comScore, Inc.
  • 2. Social Networking is a Global Phenomenon If Facebook was a country it would be the third largest in the world after China and India © comScore, Inc. Proprietary and Confidential. 2
  • 3. Social Networking Continues to Capture and Engage Audiences on a Global Basis   More than 770 million people worldwide visited a social networking site in July 2009, increasing 18 percent from the previous year  Facebook: 370 million  MySpace: 123 million  Hi5: 59 million  Orkut: 55 million  Twitter: 52 million   Social networking sites reach nearly 70 percent of the total global online audience, ranking as one of the most popular destinations on the Web   Social networkers visited the category an average of 20 times during a month and spent a total of 4 hours on social networking sites © comScore, Inc. Proprietary and Confidential. 3
  • 4. Top Social Networks Vary by Country but Facebook is the Clear Global Leader North America Latin America United States Canada Brazil Chile Europe Asia Pacific Germany U.K. Russia China India Japan France © comScore, Inc. Proprietary and Confidential. 4
  • 5. Social Networks, Portals and The Long Tail Who is gaining share of online minutes? A.  Social Networks B.  Portals C.  The Long Tail © comScore, Inc. Proprietary and Confidential. 5
  • 6. Portals Share of Usage Minutes has been Relatively Stable © comScore, Inc. Proprietary and Confidential. 6 Source: comScore WorldMetrix, November 2006 to May 2009
  • 7. The Long Tail Has Been Losing Ground in Share of Online Usage Minutes © comScore, Inc. Proprietary and Confidential. 7 Source: comScore Media Metrix, November 2006 to May 2009
  • 8. If not the Long Tail, Who is Gaining Share of Online Usage Minutes? Clearly, it’s Social Networks Jul 09 Jul 08 Jan 09 21% 19% 19% Jan 08 Jul 07 15% Jan 07 14% 11% Google, YouTube, and Social Networks have increased their share of duration by more than 10 points since January 2007 © comScore, Inc. Proprietary and Confidential. 8 Source: comScore Media Metrix, October 2006 to July 2009
  • 9. Social Networking in the U.S. “The beauty of social networks is that they are a place where nearly any marketing goal can be achieved, with nearly any marketing tactic.” eMarketer, August 2009 © comScore, Inc. Proprietary and Confidential. 9
  • 10. Internet use in the U.S. is changing. Time spent online shifts from Portals to Social Networking & Entertainment sites Top U.S. Online Activities for Apr. 2009 Total Minutes (000) and % Change vs. YA Source: comScore Media Metrix -16% 120,000 100,000 80,000 -1% 60,000 +15% +28% +13% 40,000 +2% -30% +37% -3% +6% 20,000 0 Apr 08 Apr 09 © comScore, Inc. Proprietary and Confidential. 10
  • 11. In May 2009, Facebook Surpassed MySpace in Number of U.S. Visitors for the First Time Number of Unique U.S. Visitors (000) to Facebook.com and MySpace.com Source: comScore Media Metrix Facebook +124% 100,000   vs. Jul ‘08 90,000   80,000   Unique Visitors (000) 70,000   60,000   MySpace 50,000   -9% vs. Jul ‘08 40,000   30,000   20,000   10,000   0   Facebook Myspace © comScore, Inc. Proprietary and Confidential. 11
  • 12. 35-49 year olds are now the largest age segment on Facebook whereas 12-24 year olds led a year ago; MySpace continues to be dominated by younger users under 35. Percent Composition of U.S. Unique Visitors to Facebook.com and MySpace.com by Demographic Segments Source: comScore Media Metrix 16.8% 9.4% 16.5% Persons: 50+ 14.6% 24.7% 29.3% 32.1% Persons: 35-49 27.7% 22.8% 17.4% 22.6% Persons: 25-34 18.9% 32.7% Persons: 12-24 38.9% 28.1% 32.3% Facebook.com Facebook.com MySpace.com MySpace.com Jul-08 Jul-09 Jul-08 Jul-09 © comScore, Inc. Proprietary and Confidential. 12
  • 13. Twitter Growth Continues to Explode Globally but has Flattened in the U.S. Over the Last Four Months Number of Unique Visitors (000) to Twitter.com Source: comScore World Metrix Worldwide 60,000 51.6 Million UVs 50,000 Unique Visitors (000) 40,000 30,000 United States 18.7 Million UVs 20,000 10,000 0 8 08 08 8 08 08 9 9 9 9 09 9 9 Jul-0 Aug- Sep- Oct-0 Nov- D e c- Jan-0 Feb-0 Mar-0 Apr-0 May- Jun-0 Jul-0 World-Wide United States © comScore, Inc. Proprietary and Confidential. 13
  • 14. Twitter’s initial success in the U.S. was led by older segments, but recent growth has come from younger users. Number of Unique U.S. Visitors (000) to Twitter.com by Age Segment Source: comScore Media Metrix 4,500 25-34 Yrs Old 35-44 Yrs Old 4,000 18-24 Yrs Old 3,500 Unique Visitors (000) 45-54 Yrs Old 3,000 Is Twitter’s Fundamental Appeal as a Business Application? 12-17 Yrs Old 2,500 2,000 1,500 55-64 Yrs Old 1,000 65+ Yrs Old 500 0 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Persons: 12-17 Persons: 18-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55-64 Persons: 65+ © comScore, Inc. Proprietary and Confidential. 14
  • 15. Heavy Social Network Users* Have Distinct Usage Patterns   They spend more than twice as much time online as the average Internet user.   They represent 15% of all Internet users but account for over 36% of the page views consumed online   They visit a social network site an average of 2.4 times a day and spend 31 minutes per day on social networks   They spend twice as much time on social networks as they do on email or IM * Defined as the heaviest 20% of social network users © comScore, Inc. Proprietary and Confidential. 15
  • 16. Heavy SN users spend more time on communication, search and entertainment and less on vertical content categories Comparison of Heavy SN Users to the Average Internet User High Index Minutes Index Low Index Minutes Index Gay/Lesbian Total Internet 207 62 Services 202 Business to Business 63 Photos 199 Pharmacy 63 Search/Navigation 180 Online Trading 63 Entertainment 179 Consumer Goods 66 Portals 177 News/Research 71 Multimedia 163 Online Gambling 71 Instant Messengers 160 Weather 73 Blogs 150 Retail - Music 75 Computer Software 149 Gambling 78 Entertainment - Music 147 Radio 79 e-mail 145 Mall 80 Community 142 Health 81 Retail 135 Politics 81 Entertainment - News 134 Car Rental 82 Reference 131 Lotto/Sweepstakes 84 Directories/Resources 131 Transactions 84 Incentives 128 Travel - Information 86 Lifestyles 124 Manufacturer 87 Humor © comScore, Inc. Proprietary and Confidential. 120 Ground/Cruise 16 87
  • 17.   Social Network Access at work is on the rise in the US comScore Segment Metrix Media Trend for US Social Networking (All) © comScore, Inc. Proprietary and Confidential. 17
  • 18.   Time spent on Social Network Access at work holds comScore Segment Metrix Media Trend for US Social Networking (All) © comScore, Inc. Proprietary and Confidential. 18
  • 19.   Social Network Access at home in the US is stabilizing comScore Segment Metrix Media Trend for US Social Networking (All) © comScore, Inc. Proprietary and Confidential. 19
  • 20.   Time Spent on Social Network Access at home in the US is slightly less comScore Segment Metrix Media Trend for US Social Networking (All) © comScore, Inc. Proprietary and Confidential. 20
  • 21. Social Networking in the APAC “Facebook now rules Asia.” Thomas Crampton, Ogilvy Public Relations Worldwide, July 2009 © comScore, Inc. Proprietary and Confidential. 21
  • 22.   Asia Pacific Social Networking as of September 2009 comScore Media Metrix Report for APAC Social Networking Category Total Average Total Total Pages Total Average Average Unique % Daily Media Minutes Viewed Visits Minutes Visits per Visitors Reach Visitors (MM) (MM) (000) per Visit Visitor (000) (000) Total Internet : Total 17,669,11 470,313 100.0 167,662 452,509 770,049 25.6 37.6 Audience 8 Social Networking 258,395 54.9 64,266 41,007 105,561 3,521,646 11.6 13.6 1 [P] FACEBOOK.COM 65,857 14.0 13,307 9,418 13,174 1,004,329 9.4 15.3 2 [C] Baidu Space 49,171 10.5 4,142 287 760 153,648 1.9 3.1 3 [P] 56.COM 30,960 6.6 2,319 374 266 103,029 3.6 3.3 4 [C] QQ.COM Alumni 29,435 6.3 4,554 984 2,029 254,624 3.9 8.7 5 [M] XIAONEI.COM 27,221 5.8 5,276 3,562 7,939 384,692 9.3 14.1 6 [M] Orkut 24,563 5.2 4,271 2,595 8,235 226,254 11.5 9.2 7 [C] QQ.COM Mini World 21,205 4.5 1,424 41 65 47,276 0.9 2.2 8 [C] Windows Live Profile 20,273 4.3 1,392 77 156 50,245 1.5 2.5 9 [P] KAIXIN001.COM 18,500 3.9 4,506 7,511 29,906 261,446 28.7 14.1 10 [P] CyWorld 17,658 3.8 3,295 2,845 13,553 193,768 14.7 11.0 11 [P] 51.COM 16,953 3.6 1,961 1,456 2,160 92,997 15.7 5.5 12 [P] HI5.COM 16,151 3.4 2,503 2,030 3,360 148,399 13.7 9.2 13 [M] MySpace Sites 15,188 3.2 1,565 992 2,007 85,811 11.6 5.6 14 [P] FRIENDSTER.COM 14,096 3.0 1,991 1,265 4,667 104,063 12.2 7.4 15 [M] MIXI.JP 11,729 2.5 2,816 1,589 2,809 180,306 8.8 15.4 16 [P] KAIXIN.COM 11,665 2.5 1,307 1,804 3,689 64,945 27.8 5.6 17 [P] Betawave Social Sites 8,789 1.9 1,063 678 872 53,558 12.7 6.1 18 [P] TWITTER.COM* 8,716 1.9 698 198 299 37,243 5.3 4.3 19 [P] MULTIPLY.COM 8,693 1.8 620 133 212 24,525 5.4 2.8 20 [M] WRETCH.CC 8,644 1.8 1,819 947 3,356 116,793 8.1 13.5 © comScore, Inc. Proprietary and Confidential. 22 22
  • 23.   Social Network on the rise in Asia Pacific? comScore MyMetrix Media Trend for Asia Pac’s Top Social Networking Properties © comScore, Inc. Proprietary and Confidential. 23 23
  • 24.   Penetration of Social Networking Sites by Market comScore Media Metrix Report, August 2009 Market Total Internet User* Social Networking Users % (000) (000) China 215,460 105,379 49 Hong Kong 3,921 2,502 64 India 35,432 22,259 63 Indonesia 6,014 5,074 84 Japan 67,586 24,276 36 Malaysia 9,400 6,344 67 Philippines 4,526 3,924 87 Singapore 2,696 2,085 77 South Korea 28,978 16,632 57 Taiwan 11,932 7,565 63 Vietnam 5,625 2,947 52 * Home and Work users, 15+ on personal computers © comScore, Inc. Proprietary and Confidential. 24 24
  • 25. Social Networking in Singapore “Friendster is the #1 social network in Singapore according to comScore” CNET, July 2008 “Facebook.com, which reached more than 1 million visitors and ranked as the fourth most visited property in February.” comScore Press Release, March 2009 © comScore, Inc. Proprietary and Confidential. 25
  • 26.   Singapore’s Social Scene as of September 2009 comScore Media Metrix Report for Singapore Social Networking Category Total Average Total Total Total Average Average Unique % Daily Pages Media Minutes Visits Minutes Visits per Visitors Reach Visitors Viewed (MM) (000) per Visit Visitor (000) (000) (MM) Total Internet : Total 2,725 100.0 1,148 3,501 5,067 107,029 32.7 39.3 Audience Social Networking 2,136 78.4 702 421 882 44,009 9.6 20.6 1 [P] FACEBOOK.COM 1,837 67.4 515 339 661 37,553 9.0 20.4 2 [P] FRIENDSTER.COM 509 18.7 60 19 96 2,617 7.4 5.1 3 [C] Windows Live Profile 491 18.0 33 1 3 1,111 1.3 2.3 4 [P] Betawave Social Sites 271 9.9 51 29 44 2,538 11.6 9.4 5 [P] TWITTER.COM* 269 9.9 35 7 11 2,086 3.4 7.8 6 [P] MULTIPLY.COM 224 8.2 18 4 7 681 6.0 3.0 7 [P] DEVIANTART.COM 162 5.9 11 1 3 397 3.7 2.5 8 [M] MySpace Sites 126 4.6 9 2 4 322 4.8 2.6 9 [P] DIGG.COM 95 3.5 4 0 0 131 0.8 1.4 10 [P] Buzz Media 79 2.9 5 0 1 187 2.3 2.4 11 [M] ZEDGE.NET 77 2.8 6 2 4 203 11.8 2.6 12 [M] WRETCH.CC 67 2.5 7 1 4 278 4.8 4.1 13 [P] NING.COM 59 2.2 4 1 1 182 4.3 3.1 14 [P] AIMINI.NET 57 2.1 4 0 1 131 1.2 2.3 15 [P] HI5.COM 53 1.9 4 1 3 176 5.3 3.4 16 [M] Orkut 48 1.8 9 3 8 413 6.4 8.7 17 [C] Windows Live People 48 1.8 2 0 0 75 0.1 1.6 18 [P] LINKEDIN.COM 43 1.6 2 0 1 71 3.5 1.6 19 [C] Baidu Space 40 1.5 3 0 1 85 1.9 2.1 © comScore, Inc. Proprietary and Confidential. 26 26
  • 27.   How has the scene grown in Singapore? comScore MyMetrix Media Trend for Singapore’s Top Social Networking Properties © comScore, Inc. Proprietary and Confidential. 27 27
  • 28.   More users or just the same users? comScore Segment Metrix Media Trend for Singapore Social Networking (All) © comScore, Inc. Proprietary and Confidential. 28 28
  • 29.   Audience Duplication across Social Networks in Singapore comScore Media Metrix Audience Duplication for Social Networking Sites in SG Geography : Singapore Location : All Locations Time Period : September 2009 Total Unique Media Visitors (000) Unduplicated 1,945 Duplicated - 2 or More Sites 867 Duplicated - All Sites 12 1 [P] FACEBOOK.COM 1,837 2 [P] FRIENDSTER.COM 509 3 [C] Windows Live Profile 491 4 [P] TWITTER.COM* 269 5 [M] MySpace Sites 126 © comScore, Inc. Proprietary and Confidential. 29 29
  • 30.   Demographics of Singapore’s Social Networks Total Internet FACEBOOK.COM TWITTER.COM* FRIENDSTER.COM % % % % Target Target Target Target Target Audience Composition Composition Composition Composition Audience Audience Audience Audience Unique Unique Unique Unique (000) (000) (000) (000) Visitors Visitors Visitors Visitors Total Audience Total Audience 2,725 100.0 1,837 100.0 269 100.0 509 100.0 Persons - Age Persons: 15-24 548 20.1 440 23.9 78 29.0 167 32.9 Persons: 25-34 669 24.6 458 24.9 51 18.9 130 25.5 Persons: 35-44 745 27.3 468 25.5 70 25.9 97 19.1 Persons: 45-54 511 18.8 291 15.8 38 14.0 59 11.6 Persons: 55+ 251 9.2 181 9.9 33 12.2 55 10.9 Males - Age All Males (15+) 1,326 48.6 835 45.5 108 40.2 230 45.1 Male: 15-24 278 10.2 223 12.1 32 11.9 85 16.7 Males: 25-34 322 11.8 210 11.4 21 8.0 63 12.4 Males: 35-44 350 12.8 198 10.8 27 10.0 41 8.0 Male: 45-54 250 9.2 130 7.1 15 5.6 23 4.4 Male: 55+ 126 4.6 74 4.0 13 4.7 19 3.6 Females - Age All Females (15+) 1,400 51.4 1,002 54.5 161 59.8 279 54.9 Female: 15-24 270 9.9 217 11.8 46 17.1 82 16.1 Females: 25-34 347 12.7 248 13.5 29 10.9 67 13.2 Females: 35-44 396 14.5 270 14.7 43 15.9 57 11.2 Female: 45-54 261 9.6 161 8.8 23 8.4 36 7.1 Female: 55+ 126 4.6 107 5.8 20 7.5 37 7.3 © comScore, Inc. Proprietary and Confidential. 30 30
  • 31. Thank You. Joe Nguyen – jnguyen@comscore.com © comScore, Inc. Proprietary and Confidential. 31