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Taking Advantage of Viral Marketing with
                Twitter
            Thank you to our sponsors
Outline
•   Introduction
•   Statistics and Trends
•   Why Tweet?
•   Getting Started
•   What to Tweet About
•   Tips on Growing
•   Measuring Success
•   Twitter Tools
•   Integrating Twitter
Are You Tweeting?
Introduction to Twitter
Statistics and Twends
Statistics and Twends




http://www.quantcast.com/twitter.com#summary
Statistics and Twends
Twitter’s Churn Rate




                                Twitter’s audience
                              retention rate is ~40%




http://blog.nielsen.com
Do you accept Twitter?
Why Tweet?
Who’s Tweeting?

•   News media       •   Churches
•   Individuals      •   Non Profits
•   Authors          •   Government
•   Businesses       •   Politicians
Getting Started with Twitter
Getting Started with Twitter
Getting Started with Twitter
Configure your settings
Getting Started Best Practices

1. Use a branded background graphic

2. Use a nice headshot for your picture

3. Send important updates to your cell

4. http://www.chrisbrogan.com/50-ideas-on-
   using-twitter-for-business/
Twitter Basics (Twasics)

• @ Replies

• Direct messages

• Retweeting

• TinyURLS
What to Tweet About

•   Industry news
•   Tips and ideas
•   Cute, human interest stories
•   Quotes
•   Fascinating presentations
•   Issues your organization faces
•   People you’ve been talking to
•   Recognizing volunteers and contributors
What’s hot on Twitter?

• Twitscoop

• Twitturls

• WhatTheTrend
Growing Your Followers




               Be
  Follow                Promote
            personal                        Find local
the 90-10                 great   Retweet
              and                           twitterers
   rule                 content
            authentic
Some General ‘Twips’

1. Create a Sharing System
2. Use Search.Twitter.com
3. Use a URL shortener
4. Retweet! (RT)
5. Use #hashtags
Create a Sharing System

                     Post it to Digg,
Find interesting          Reddit,
   content?          Stumbleupon,
                   Delicious, Facebook



                    Post it Twitter (if
Shorten the URL      related to LWL,
                     append #LWL)
Search.Twitter.com
Using Search.Twitter.com
Using a URL Shortener
HootSuite & ow.ly




http://www.ladieswholaunch.com/magazine/build-a-powerful-brand/3154



                     http://ow.ly/8jxS
Track Your Clicks
Integrating Twitter

• Include a ‘Follow me on Twitter’ on email
  signature lines

• Include a ‘Follow me on Twitter’ on your
  website and/or blog
Integrating Twitter

• Bring in your last tweet or your last series of
  tweets with widgets

• WordPress
  – Twitter Tools
  – TweetSuite
• HelloTxt
Measuring Success

1.   Measure your follower base
2.   Measure your tweets
3.   Measure your clicks
4.   Measure your website analytics
Measuring your follower base
Measuring your tweets




http://tweetstats.com/graphs/ladieswholaunch
Measure your clicks
Measure your traffic
View your referral sources
Twitter Tools


 Tweet
            HootSuite       Twilert
  Deck

              Twitter
Mr Tweet                   WeFollow
               Local
Case Studies

•      Zappos
•      Whole Foods
•      Comcast
•      CoffeeGroundz
•      Naked Pizza
•      BBGeeks



    http://einfo.blogspot.com/2009/02/small-business-twitter-case-studies.html
Case Study – Zappos
Case Study – Zappos

   • Share some details about what he’s up to
     personally and professionally.
   • Provide some behind the scenes info regarding
     what its like to work at Zappos.com.
   • Launch a Twitter contest asking people to help
     them rewrite their confirmation emails.
   • Incubate an idea for polling customers on Twitter.
   • Explain why he is using Twitter.

http://www.bivingsreport.com/2008/zapposcom-
             a-twitter-case-study/
Thank you

Thank you to our sponsors

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Taking Advantage of Viral Marketing with Twitter - Wisconsin eMarketing Techniques Conference Breakout

Notes de l'éditeur

  1. 45-54 year olds are the top demographic. The more expected demo of 25-34 year olds following closely behind at second. But notice how boomers and senior citizens are getting Twitter on more likely than their grandchildren:
  2. 1.) research tool 2) branding 3) collaboration and networking 4) it’s the new water cooler 5) direct traffic
  3. Reporters are using it to find leads, suggestions what they should cover in a storeyIndividuals are even using it for fundraising for personal reasons! Podcaster Tabitha Grace Smith wanted one of her UK based writers of her radio drama to come to the US to attend the science fiction and fantasy conference, called DrgonCon. The writer couldn’t afford the trip, so Tabitha Twittered her group asking for donations. Within moments, six people donated $600 to ChipIn an online contribution tool anyone can use. Churches are using it to drive daily prayers, announce events and encourage spiritual growthBusinesses are using it to find issues customers are having with their product and then throwing their customer service team on the problemShocked to see the Cleveland City Council using it to inform citizens and engage them in the processYou can see Marcia Fudge our District State Representative using it to connect with her consistencyEach of these institutions have found successful ways to implement this tool to better serve their customers and goals.Our goal today is to provide a number of “ah HAH” moments where you will figure out how to use Twitter for your organizationFood banks are out of food??? Needs helpJohn’s daughter is stuck in LondonFred is in New York and forgot his power cord
  4. TRACK EVERY SALE, TWITTER IS NOT FACEBOOK, CREATE A CONVERSATION, SELL LAST-MINUTE INVENTORY, ALERT FOLLOWERS WHEN YOU'RE ON THE GO