An open Q&A webinar designed specifically with the needs of analyst relations, marketing, and product and strategy development teams in mind. Yankee Group CEO Emily Green and Zeus Kerravala, research senior vice president, provide a short update on what’s new at Yankee Group, including an introduction of our new Scorecard reports, details on our upcoming Anywhere book, highlights from 4G World, an update on our 2010 product directions, and highlights from the recent client satisfaction survey.

3. Poll 1 What will tech spending look like in 2010?

5. Scorecard Ranking Definitions Exemplary Vision and Ability to Transform. Often the strongest reputation among customer base and established track record for product or service excellence. Recommended. Good Vision and Ability to Transform. Often have overwhelming strength in one category but slight deficiencies in the other. Primed to move up to Front-runner status. Recommended. Limited but still noteworthy Vision and Ability to Transform. Not recommended across the board, but may be recommended in very specific circumstances. Vision and Ability to Transform are lacking. Unlikely to be recommended. Scorecard graphic provides a visual ranking of vendor results.

6. Content Delivery Network Scorecard Example Detailed chart shows vendor performance against each criterion Signature graphic shows rankings at-a-glance

8. Most Read Research in Q3 7/2/2009 Arindam Banerjee End-to-End Order Management Automates the Service Provider's Value Chain 7/23/2009 Declan Lonergan Link Data: Topline Data Forecast, July 2009 7/13/2009 Carl Howe Consumers Cut Back on Network Spending 7/29/2009 Steve Hilton 2009 U.S. SMB Mobility State of the Market Report 8/3/2009 David Vorhaus Yankee Group Anywhere Scorecard: Content Delivery Networks, 2009 7/21/2009 Philip Marshall Demystifying Long-Term Evolution on the Path to 4G 7/28/2009 David Vorhaus Yankee Group's 2009 Predictions...Reloaded Publication Date Author Title

12. Additional Influence Through Partnerships … .and more March 23-25, Las Vegas January 7-10, Las Vegas October 21-23, Chicago September 27-October 1, Houston Official analyst partner Official analyst partner

18. New Web Site Design – Coming Soon! Design is more interactive and dynamic, and it creates a sense of community More Anywhere resources Get to know analysts better with more personal feel Video gallery – 50+ analyst videos Rotating carousels to showcase and integrate research under key themes (e.g., cloud computing, 4G, mobile devices) Dynamic thought stream incorporates blogs, media clips and more

21. Poll 2 What will have the most impact on cloud computing in 2010? Hear what industry leaders think in our report "Cloud Executives Speak Out: Defining Milestones for 2010," coming December 2009.