This document summarizes key topics that will be discussed at SXSW 2020 in Austin, Texas. It outlines four main sections: 1) the business value of design, 2) technology as a design material, 3) human trends, and 4) building creative teams in legacy organizations. Specific topics covered include how design is moving from design-supporting to design-led, using AI and data as new design materials, focusing on inclusion and building trust with customers, and bringing design leadership and human-centric approaches to large companies. The document concludes with tips for attending SXSW such as buying tickets early, joining networking events, and enjoying the local food.
4. Agenda Why is worth spending a week in Austin?
#1 Business Value of Design
#2 Technology as a Design Material
#3 Human Trends
#4 Building Creative Teams in legacy organizations
Tips & Tricks for your SXSW 2020-adventure
5. Why is it worth spending
a week in Austin?
Intro
55. It takes a human
being about 14
thousand brain-
hours to learn to
run.
An AI can learn to do
it in less than half as
many CPU-hours,
but the results are
like this.
65. Separating misinformation from reality is always everyone’s job.
Misinformation is not like a plumbing problem
you fix. It is a social condition, like crime, that
you must constantly monitor and adjust to.”
—Tom Rosenstiel, Director of the American Press
Institute (2017)
“
Source: @pewresearch @elonuniversity The Future of Truth and Misinformation Online 2019 Design In Tech Report | Technology × Business × Design 14 / 98
66.
67. Privacy not included
But,
I thought we
were friends
People’s understanding of their
personal data’s value is out of sync with
organizations’. While many people
assume their individual data set is
desirable in it’s own right, organizations
want it most when it’s part of
aggregated data.
75. Featured Session: Building Trust
in Distrustful Times
”It’s an unbalanced relationship when you are
only friendly to me because you want to make
money on me. “
Neil Pasricha
CEO of The Institute for Global Happiness
76.
77. How will you actually help people?
How does that benefit the company in the long term?
How can you make it affordable in the short term?
78.
79. 1. Recognize exclusion.
2. Learn from human diversity.
3. Solve for one, extend to many.
Kat Holmes’
Mismatch framework
80.
81. “Inclusivity is key when designing for AI”
Matthew Santone
from ArgoDesign
- Actual Design for AI
82.
83. Error states afford us
possibility to listen,
learn and apply
Matthew Santone
from ArgoDesign
- Actual Design for AI
84.
85. 1. Design for trust and privacy
2. Design for authentic
relationships
3. Design for inclusion
87. Ford Motor Company
“Older leadership processes
need to go away and human
centered design concepts
need to take its place.
Create value for people.”
Link:
https://schedule.sxsw.com/2019/e
vents/PP90551
95. 10 Tips & Tricks 1. Buy ticket and accommodation early
2. Don’t go alone (or find a partner to reflect)
3. JoMo is the new black
4. Remember RSVP and SXXPress
5. Be prepared for any weather and temperature
6. Rent a bicycle
7. Join the party
8. Eat loads of tacos and barbecue
9. Stay open minded. Inspiration can come from
all directions
10. Dose your SXSW evangelism
98. Agenda Why is worth spending a week in
Austin?
#1 Business Value of Design
#2 Technology as a Design Material
#3 Human Trends
#4 Building Creative Teams in
legacy organisations
Tips & Tricks for your SXSW 2020-
adventure
10 min, MJE
8 min, MJE
10 min, OVA
10 min, LVC
6 min, OVA
3 min, MJE
Notes de l'éditeur
Adaptive Path acquired by Capital One
50.000 medarbejdere. 5700 milliarder dollars i overskud. Adaptive Path acquired by Capital One.
But what happens after this? What happens when there are thousands or millions of devices, all with different constraints? Think voice control, no screens, use of projections, and so on. We can’t account for all of these through breakpoints and page archetypes.
To counter this, I’ve recently seen more design teams move from designing experiences to defining rules and parameters that might govern such instances.
And then there are web sites generated by AI. While it’s still early, at least five major companies are working on this technology, with analysts predicting “prime time” in two to three years.
As tech advances and with it new opportunities so does the need to focus on the human
Bankerne indgår selv aftaler som kun de selv forstår og gavnes af I sidste ende
Capital One var aom en startup for 20 år siden gjorde noget som alle gør i dag og det var simplet. Moves as simple as giving cardholders the ability to design their own cards, or include the logo of their football team or college, gave cardholders a sense of pride that translated into more frequent spending.
Deres fokus har ikke skiftet – deres kerne udgangspunkt når de udvikler produkter er at løse reele problemer for personer – hvor profiten er sekundær – det handler ikke kun om at give en good experience – men at være en oprigtig buddy – deres tro er at folk der har en sund økonomi derfor er også en god kunde i en bank.
Working with partners, such as Craig Hospital and Warfighter Engaged, the team initiated a comprehensive testing and feedback program for an adaptive controller. In doing so, they uncovered valuable insight, including identifying a secondary audience for the product, as well as learning that the controller would be used as a tool for therapists to help people with disabilities regain both social and physical strength.
CCO – Chief Creative Officer Former RGA working on Nike+ fx Bit of a legend.
CCO – Former RGA working on Nike+ fx Bit of a legend.
CCO – Former RGA working on Nike+ fx Bit of a legend.