Read this presentation to know: -The need & importance of building leadership qualities in employees -How technology-enabled learning helps build leadership pipeline -Consequences due to lack of appropriate leadership development in employees -How technology-based learning can be beneficial at every level -Techniques for developing a culture to foster innovation and encourage leadership methods and mindsets Visit www.24x7learning.com/resources.html To download the presentation Or Write to vinita.tyagi@24x7learning.com if you want a copy of this presentation Connect to Us: Facebook: facebook.com/24x7LearningIndia Twitter: twitter.com/24x7learning LinkedIn: lnkd.in/6qD2Py

1. > Why should you Invest in Leadership
Development?
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
© 2013, Copyright, 24x7 Learning Private Limited.
Presented by Nidhi KhannaPresented by Nidhi Khanna
L&D ConsultantL&D Consultant –– 24x7 Learning24x7 Learning
nidhi.khanna@24x7learning.com
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2. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 2

3. Why is leadership
development important?
Why is leadership
development important?
How technology-enabled learningHow technology-enabled learning
Today’s agenda….
The effects of poor leadershipThe effects of poor leadership
Optimizing your leadership pipeline
Ideas to help leaders at all levels to
make measurable change in their
organizations
How we can assist you in building
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How technology-enabled learning
improves leadership development
How technology-enabled learning
improves leadership development
How Technology-based learning
can be used at every level
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Case study: Building the next
generation of leaders
How we can assist you in building
leaders by voices of distinction

4. Who we are
• 24x7 Learning is India’s largest eLearning consulting, technology and
Implementation Company
• Established in 2001, 24x7 Learning today is one of India’s Premier Talent
Lifecycle Management Company, with over 200 of India’s Top companies and
MNC’s in its clientele list
• In the last decade, 24x7 Learning has touched over 2 million learners
dispersed in more than 35 countries.
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dispersed in more than 35 countries.
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5. Awards
PC Quest Best Implementation Award 2008 & 2009
Highest Performance and Moderate Financial
Capability ~ SE1B CRISIL rating
We believe that a job done well or a satisfied client is reward enough.
24x7 Learning's constant endeavor to innovate and excel has earned it
some prestigious recognition.
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Top 100 emerging companies in Asia – Red
Herring 2006
Top 10 emerging companies in India – Business
Today 2007
Listed among NASSCOM’s 100 IT Innovators
Winner Deloitte Technology Fast 50 India and
Fast 500 Asia 2007, 2008, 2009
Invited by Bureau of India Standards to help
setup India eLearning Standards

6. Products and solution offerings
24x7
Enterprise
Solutions
24x7
LearnTrak
Custom
Content
Catalogue
Courses
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24x7
Learning
Continuing
Education
UG & PG
Programs
Senior
Leadership
Courses
Certificate
Courses
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7. Why is leadership development important?
Financial
return
Strategic
advantage
Positive
reputation
Employee
satisfaction
& retention
Ease of recruiting
desirable
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advantage
Continuous
innovation
Organizational
agility
desirable
employees
Productivity and
faster resolution
of problems

8. The effects of poor leadership
Morale drop
Resources
mismanagement
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Physical effects
Lack of
motivation
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9. How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
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efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
9

10. How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
10

11. How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
11

12. How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
12

13. How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
13

14. The critical role of the manager in ensuring training
effectiveness
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15. How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
15

16. How Technology-based learning can be used at every
level
A survey by Novations Group11 of more than 3,000 companies found the following
percentage of employees receiving leadership training at each level:
• Entry-level employees— 86.9%
• First-line managers— 90.5%
• Middle-level executives— 81.0%
• Senior-level executives— 70.8%
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• Senior-level executives— 70.8%
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17. How technology can be used to support middle manager
education
Benefits
Investment in middle
managers ensures a
steady stream of talent
flowing into the
executive ranks
Downsides
Time spent at seminars
or in training classes
takes managers
away from their jobs
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Middle managers form a
critical link between high
level strategy and
implementation by front
line managers
Improving middle
managers’ skills is likely
to increase retention of
front line managers and
their performance
Outside seminars and/or
“boutique” trainers can
be costly
What’s learned in the
classroom does not
always translate into
better on-the-job
performance

18. How technology can be used to support front-line manager
education
Benefits
Retention of
managers and their
employees
Morale of individual
Downsides
Cost of training
Time away from
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Morale of individual
contributors
More consistent
execution of
projects and faster
problem solving
Better
communication in
both directions
Time away from
work

19. How technology can be used to train Individual
contributor/professional
Benefits
Employee
engagement and
retention
Improved project
Downsides
Employee turn-over
reduces return on
investment
Costs and time
away from work
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Improved project
management
More cohesive
teams and higher
morale
Faster problem
solving and more
agile response to
change
away from work
must be balanced
with benefits

20. Optimizing your leadership pipeline
• Secure ownership at the most senior levels
• Business drivers must be at the forefront
• Ensure new hires and new leaders receive solid on boarding
• Use assessment and development processes that are proven and can be adapted
for your organization
• Execute talent initiatives both globally and locally
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21. Ideas to help leaders at all levels to make measurable
change in their organizations
Praise
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Act Despite
Anxiety and
Chaos
Recognize
the Velocity
of Learning
Praise
Effort and
Grit, Not
Talent

22. Here are some examples of how to convey recognition of
grit and perseverance in those around you, modeled on
Dweck’s suggestions:
• “You really prepared for that meeting, and your presentation showed it. You
researched the customer’s company and interests, outlined the problem perfectly
and presented solutions very well. That really worked!”
• “I like the way you tried all kinds of strategies on that reporting problem until you
finally got it.”
• “It was a long, hard research assignment, but you stuck to it and got it done. You
stayed at the task, kept up your concentration and kept working. That’s great!”
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stayed at the task, kept up your concentration and kept working. That’s great!”
• “I like that you took on that challenging project for the new business group. It will
take a lot of work—doing the research, designing the integration, acquiring the
resources and building it. You’re going to learn a lot of great things.”
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23. Building the next generation of leaders
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 23

24. How we can assist you in developing leaders by
voices of distinction
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.

25. Building the next generation of leaders
About PNM Resources
PNM Resources, an energy holding
company based in New Mexico with
2012 consolidated operating revenues
of $1.3 billion.
Challenge
• To attract, retain and develop the best talent
Solution
• Leadership Knowledge Center
• Books 24x7
• Online business skills courses
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Results
• Real shift in company culture,
Performance = Results + Behaviors
• Created education opportunities that are tailored
to the needs of individual employees
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26. 50 Lessons™-Video-Based Leadership
Solution
• Over 1200 digital business lessons featuring
OVERVIEW
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• Over 1200 digital business lessons featuring
more than 250 recognized global business
leaders
• Compelling story-based approach to capturing
and sharing critical business lessons
• 3-5 minute video lessons; short, engaging and
shot to broadcast standards

27. 1200+ Video Assets1200+ Video Assets
Over 240 Executives and Global Thought LeadersOver 240 Executives and Global Thought Leaders
1200+ Video Assets1200+ Video Assets
Over 240 Executives and Global Thought LeadersOver 240 Executives and Global Thought Leaders
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28. CXO Insights Lessons Summary
Ideas for action
Questions to ask
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29. 24x7 Learning team consults on the following aspects
Planning
Alignment
Blending & Integration
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Motivation & support for Learners
Internal Communication, Launch (content, plan)
Review ongoing
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30. contactus@24x7learning.com
www.24x7learning.com
www.learntrak.net
24x7 Learning Pvt. Ltd
Ulsoor Lakefront, Bangalore,India
Phone: +91 80 4069 9100
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facebook.com/24x7LearningIndia
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