Sabine Junginger - Presentation for Immersion in Public Design -
1. Immersion in Public Design
Policies that work for People
Sabine Junginger, PhD
Fellow | Hertie School of Governance
Visiting Prof. | Macromedia University of Applied Sciences
s.junginger@hertie-school.org
5. INNOVATING PUBLIC ORGANIZATIONS
THROUGH HUMAN-CENTERED DESIGN
Master Public Policy 2010
DESIGN IN POLICY-MAKING
& POLICY IMPLEMENTATION
Master Public Policy 2015
6. THINK$ALOUD$
The minimum wage was criticized heavily for its
bureaucratic and documentation obligations
The policy was introduced with the beginning of 2015 and makes a
minimum salary of €8.5 per hour mandatory for all employees in
Germany
“Chemical Industry: Employers’ President
criticizes bureaucracy of minimum wage”
(Wirtschaftswoche, 25.04.15)
“Minimum wage: Merkel wants to ‘reduce
bureaucracy if necessary’”
(Handelsblatt, 20.01.15)
“Widespread criticism of minimum wage
bureaucracy”
(Pforzheimer Zeitung, 25.01.15)
“Minimum wage controls: a monster of
bureaucracy”
(Handwerksblatt, January 2015)
“Restaurant industry: Thousands of
restaurant owners protest minimum wage
bureaucracy”
(Focus, 27.04.2015)
DESIGN IN POLICY-MAKING
& POLICY IMPLEMENTATION
Master Public Policy 2015
13. Designing by
Organizations
Designing by
Organizations
Designing for
Citizens
Designing with
Citizens
Designing by
Citizens
Designing for
Organizations
Designing with
Organizations
Design experts design
for organizational
staff and for citizens
Design experts design
with citizens for
organizational staff
Citizens design for
organizational staff
Design experts design
with organizational
staff for citizens
Organizational staff
designs for citizens
Organizational staff
co-designs with citizens
Design experts design
with organizational
staff and with citizens
Citizens design with
organizational staff
Organizational staff
and citizens co-create
and ‘co-produce’
(i.e., operate the new)
Organizational Engagement Matrix
Organizational design practices are influenced by what the organization perceives
to be their own design capability and by who organizations assign a role in designing–
that is who the organizations thinks possesses the necessary and sufficient design
expertise for a specific problem
Junginger forthcoming
Thursday, April 25, 13